Lumber Liquidators

Product is fine, but the hidden costs, which they do not tell you about, will shock you. Of course you find out after you have the product delivered.
They do not give full disclosure of what the job costs. Extra charges for dump fee, cutting the board fee, fee for each piece of furniture, not per room, fee for installing molding
None of those costs were mentioned when floor purchased

They product was exactly what I brought and I am pleased with that. BUT the service at this location is really bad! The workers are all really rude and sarcastic. I felt like I could have Taken my money to Home Depot or Lowes and gotten better service. If you plan on coming to lumber liquidators because they do have better prices and variety you should know exactly what you want or maybe order online.

Jewel in the rough. Not in the nicest looking area but once inside WOW! They have so much to choose from in hardwood flooring. The staff was fantastic answering every question that I needed to know. Very knowledgeable! Can’t image shopping anywhere else for our flooring needs.
Busy store. Be prepared to having to wait your turn. But worth the wait.

I was very surprised to see that even being as busy as they were, I was greeted and helped right away. They had a really big selection of different types of floor, and the associate helped me find the best fit for my needs. I got the right padding too, I had no idea that there were choices. I was also surprised to find that they have tile too. I’ll be back when I redo my kitchen. Thanks guys!

Very good service although they were packed last Saturday when we stopped in. We were in and out in half an hour, but we already knew exactly what we were there for. If you haven’t picked out what you want, you might be there for a while looking at all those samples…

Shopping here was a compete waste of time and I am still regretting the trip.
When we first entered the store the staff was friendly and helpful. When we told them we were not purchasing today and only wanted take home samples suddenly both employees wanted nothing to do with us. One walked away mid sentence to help someone walking in the store and did not return. After 20 minutes of waiting and asking for help, the other employee finally got us samples. Sadly they were not the samples we requested. For some reason writing down the name of the flooring and taking that into the back was an insurmountable task. We left with four samples, only one which we really wanted. Before we were allowed to leave the employee took our information «just for record».
Three weeks later I started receiving loan pre-​approavals from Lumber Liquidators based on «my request». I never asked for or expressed any interest in receiving a loan. It appears the employee took my information, which was for their record, and entered my name into a loan request. Based on these events I will never return and would not recommend the store to anyone.

I bought a laminate for my basement. The prices are excellent here and the staff are efficient. The product I purchased was made in China.
The reject rate on material was higher than I’ve found with other suppliers but they promptly exchanged the damaged product with no questions. I suspect the bulk of the damage occurred at the place of origin (China) and not LL since the real bad boxes were hidden in the middle of a brick of boxes still on the shipping palate with the banding intact.

As I write this, I have workers installing the hardwood flooring I purchased from them. I decided to write this after finding a problem.
You know, I know the items are generally marked down for a reason. I shouldn’t complain too much about it because the price was right and so far most of the wood is OK. The staff is also very friendly.
But… when I order 511 square feet of oak gunstock, even if it is a clearance item, I expect to get 511 square feet of oak gunstock. I don’t expect two of the boxes in the order to have a completely different color. Also, there seems to be an unusually higher amount of bad pieces including some that appear to have been nailed down once already.
Nice to get these surprises in the middle of tearing your living room apart, isn’t it? All I will say to anyone buying from this company is beware, especially on the clearance deals.

Busyyyyy!!! This relatively small store, packed away on a hill behind the Claymont Wawa, had about the same amount of customers as a large Home Depot. Deals galore on upscale flooring as well as cheap-​ass laminates.
To my pleasant surprise, we found an efficient and knowledgeable employee that took us around through some of the woods, materials and underlayments to augment both the soundproofing and the durability of the materials. My partner wound up buying some really nice oak flooring for the master bedroom… Next is the installation… I guess I will be learning how to install hardwood floors too.
Pleasant visit in a really nice store.