The staff is rude and act like they do not care. When I called to schedule my dog for a grooming they gave me the impression that I was being an inconvenience to them. I guess they already make to much money for any of my business! If they treat me rude then they probably do not treat the pets with care. I would not recommend this place at all! I HIGHLY recommend doggy dooz in downtown clayton! Lovely staff and they ALWAYS have a smile on their faces!