Hitting Academy

We had a team practice at The Hitting Academy this week. The facility is okay, not the biggest or best I’ve ever seen but nicer than your traditional outdoor token operated batting cage. The thing that annoyed me was that they don’t honor the prices etc that are listed on their website. The facility apparently operates on membership contracts. If you don’t have a contract then they’re not concerned with you. Their website says that for a team of more than 5 players you can get two indoor cages for a total of a hour for $ 120. Yes, the price is kinda steep but if you split the cost amongst your parents then it’s not that bad and I thought it could be something different that would be fun for the kids, a change of pace, and a potential team building exercise. However, I was informed that they wouldn’t give me two cages because it would interfere with their members. Okay? So why post it on your pricing page if your not willing to honor it. I was however told that for $ 150 that I could get 1 indoor cage and the entire outdoor area for a hour and a half. I knew it probably wasn’t worth it but why not? Again, it’s for team building etc and my kids have worked hard all season. All that said, apparently the hour and half was only for the outdoor area. We still only got the indoor cage for a hour. So let me get this straight. You advertise TWO indoor cages for $ 120 for a hour but gave us ONE indoor cage for a hour for $ 150? Okay, so you gave us the outdoor area too but there are no machines out there. Plus we didn’t even have it exclusively, there were other players out there all evening. The only thing the outdoor area is good for is tee work, soft toss, and L-​screen batting practice. Not bad things at all but we could do that at our home ballpark for free. We came to The Hitting Academy for the indoor pitching machines. However, despite paying $ 150 in cash we were treated like a nuisance. It’s a decent facility but we WILL NOT be going back. I’ll give it an average of 2 stars, 3 stars for individuals but 1 star for teams.

DO NOT sign up for their special offers, they will rob you blind. In fine print if you don’t cancel your membership 20 days out you will still be charged. Honestly, even if you cancel in time they will still charge you (in my case $ 160) and will not refund you one dime. The package seems like a good deal but trust me it is t worth it cause you will never get in for the full usage so your throwing money away. I even called a second time and warned them not to charge me cause i canceled my membership and wouldnt you know it they still charged me and will not refund my money. The machines constantly jam up and when they say they will credit you the amount of pitches not used, they will not it had happened twice to me. This place has the worst management ever so I beg of you, DO NOT go! I am only giving this one star simply because I have to and yes if your wondering I am filling a lawsuit for an unauthorized charge. Good luck if you ever use this place.