LA Fitness

Customer service is a nightmare. The personal trainer I worked with was so rude. She wanted me to cancel my crossfit membership and said that dancing was not beneficial to me. I had my membership for two days and canceled it right away after the trainers tried to sell me a $ 400 personal training package. Take your service somewhere else ! Absolutely ridiculous how they never stop harassing you!

Has everything I need to get a good workout. They opened the BBall court back up after years of being remodeled only to have someone put it out of commission again. Supposedly it will be fixed by Tuesday (march 15^th 2016). Staff is far more friendly then the Alderman location where I used to go. some cardio machines are old and place is pretty dirty.

Just had the weirdest argument with the assistant manager Kayla. I came in before Thanksgiving to check out the facility, but said that I didn’t want to sign-​up for a single day when the rest of the month I’d be gone visiting family.
She said would call me sometime after thanksgiving week. She then held onto my ID and let me work out at the facility that one day. Fastforward a week & a half later, and I get a call from her saying that I have a free pass, and if I wanted to use it. I said no (I had caught a cold), she then asked if I wanted to pass it onto anyone, and again I said no.
Then roughly a week or so later, I am feeling better and head in. I tell them that I was told I had a free pass and explain the situation. The manager went ahead and said okay because he couldn’t find my info in the system, and he said to let him know if anyone gave me any trouble.
I went two days in a row with no trouble, and then Kayla happened. She took my ID up and asked if I had been there before. And I said yes, awhile ago, but that I had a free pass for the week.
I then begin to work out and then decide to pick up my card and call it a day. It’s at this point, Kayla says, I found your information, it was lost in the technology. She then proceeds to pull out the original paperwork I filled out from less than a month ago (which means I can only assume it was never processed into the system). She then goes on to tell me that I don’t have a free pass, and then I recount everything that happened.
She retorts by saying that isn’t how it happened. She says that I had used my free pass up over a week ago, but then admits to having called to say I had a free pass. She says that she called me before I even filled out the paperwork, saying that she would only have the paperwork if she had already called me… which doesn’t make any sense. How could she contact me without first having my information? Unless the business is cold calling people, and admitting to violating the national do not call list, then she is lying. What’s worse, is if you are going to call a client a liar and be overtly rude about it, you had better be right. Not only that, but it had better be for a good reason. I still have the phone number from which I was contacted in my phone history, so it’s not as if I’m lacking proof. Deplorable customer service. And to think I nearly got a subscription, dodged a bullet there.
Additional points for crummy management, as I was leaving she said, «well, now you got two months free» in a tone as in to say, I had cheated them out two months of subscriptions when it was her folly to begin with…

This is the LA Fitness location where I signed my membership and also the location I use the most. Unfortunately, the front desk staff is pretty indifferent to members (or maybe just to me?). When you check in, they might say Hi, no smile, no welcome back, no nice seeing you today, etc. When you leave, no one says bye. They could be behind that desk talking to each other and not say a thing to members as they’re leaving.
I use this location the most because my current 2 favorite Zumba instructors, Peter and Mike, teach here and I rarely miss a class. The floor of the room where classes are held is often dusty and has lots of hairs. I always see massive dust balls under the stacked chairs in that room. I swear, it’s like that room hasn’t been swept in a year.
The parking lot could use a few more lights. It’s fine during the summer months when the sun is out longer, but now it’s pretty dark walking to my car.

My car window was broken and my purse was stolen from this location. Unfortunately they do not have cameras and the parking lot is dimly lit so protect yourselves!

The staff are nice, place is clean, music is not too loud. The only issue I have is the 9:45am Wed. pilates class who’s instructor is name Natasha. This instructor since she has started is either 20 – 25 minutes late or never shows up. It’s unprofessional and disrespectful to the members. Many people schedule their daily lives around classes, and if someone can’t even show up or is continuously late, maybe they need to find another profession.

Do not sign up at this gym!!! There is another L. A Fitness just 5 minutes away and it’s still in Clearwater. The equipment is old, everyone that works there looks miserable and pissed off. The only person who is competent is the manager Logan. The worst part of my experience happened when their childcare worker, who works there 5 days a week, pushed my 5 year old daughter. She is old, haggard, and has a mean, scary, accent. Do yourself a favor and sign up down the road at the L. A fitness on 2591 state road 580 in Clearwater. Ask for the general manager who is Joe.

Probably the worst LA Fitness in Pinellas County, if not Tampa Bay.
Staff is uninterested and lazy. Constantly on their cell phones.
Equipment is rusty and dirty. Worst maintained equipment I’ve ever seen.

Decent facility if a little tight in free weight area– bb court permanently out of commission, water pressure in showers okay, not the least clean la fit showers (Tyrone)
Shares parking lot w phillies/​threshers so be warned that on game days TGE attendants shoot you the hairy eyeball when you pull in

$ 30/​month
$ 100 sign-​up fee + first and last month
Dirty
Old machines
Incompetent staff
Lecherous gazing is such a problem they have a sign asking you not to
Lots of grunting and dropping of weights
You could probably buy steroids from someone here

Fees: $ 29.95 a month, $ 99 sign-​up fee, first and last month fee due at signup.
This is my fav LA Fitness location for cardio/​weights in the area. I workout during lunch hours and it’s never very busy at this location.
Overall: If you need a pool for cardio, LA Fitness is the least expensive club with indoor pools at some locations. If you don’t need a pool or want raquetball courts, there are better options in the area that cost less and have anti-​meathead rules (i.e., no grunting, no dropping heavy weights, no leering, etc.) like Youfit and Planet Fitness.
Pros: Monthly membership. Indoor pools, raquetball courts, and basketball courts at some locations. Staff at all locations are friendly.
Cons: The machines are old and sometimes broken for extended periods. Free weight area is very close to cardio and weight machine areas so you have to listen to roid rage loudness and feel gang rapey vibes sometimes. Have not tried the pool here because it’s been ‘closed for repairs’ (wink, wink) a few times over the last few months and that freaks me out ;)

Ive been a member for 6 months, I would recommend this gym to everyone
Pros
–always clean
–positive staff
–plenty of machines
–plenty of free weights
–heavy enough dumbells for me (up to 120lbs)
–very spacious
–always cold
–never get complains for deadlifting or a little grunt here and there
–gym provides weight belts, jump ropes, dip belts etc
–classes seem great (I don’t use them)
–pool, sauna and jacuzzi are cool
Cons (not many)
–basketball courts are under construction
–not enough benches during peak time
–expensive registration fee
–annoying traffic during spring training
I think for what you pay and get in exchange at this location, this is the best deal in clearwater.

Loved this place at first. Paid for a three year membership my husband and I.
Been going for about 15 months. Started noticing equipment repair lacking, bathrooms never clean, paper towels often not available, spa area down for several months, staff is always changing except for the ones that need to change, and limited access to dumbbells. When you sign up and pay for a service you expect to receive that service. Spoke to several members of the staff but of course no results. Tried to contact LA Fitness through email but no response. So I believe this is the companies customer service model. Do yourself a favor and find a better establishment. I sure will be.

Just started going to this gym and I love it! There are a ton of strength and cardio training machines, great classes and everyone is super friendly. Lastly, I cannot say enough good things about Kyle J. the master trainer, he is awesome!!!

Save your money and go to a different club. The gym has been «under construction» for a year which shows poor management on their part. I also signed up for a year of personal training sessions and in the first 6 months, had over 8 different trainers. It’s very frustrating to have to explain to each new trainer what physical limitations you have, and also for them to know which exercises and weight amounts you were doing with the trainer prior. They have a book for you to keep track, but not all of them write in it, or really even pay attention to it. Also, make sure to cancel your personal training sessions after your membership is over or they will continue to charge you for sessions to a club you no longer belong to, and wouldn’t be able to use. There’s TONS of clubs in the area, pick a different one if you really are serious about getting in shape!

Carlos, the manager, is great. Wonderful customer service and equipment.
I didn’t sign up for the personal trainers but am thrilled to have a clean gym with fantastic classes AND a pool!

Service has been going downhill since I joined more than a year ago. Equipment is often broken and never repaired. Basic necessities such as paper towels are often missing. Customer service has taken a nose dive. Just cancelled membership and looking for another place. Don’t waste your money here.

I just stopped going to the LA Fitness after being their member for 5 years. The gym was very nice when it opened up but in the last 2 years a lot of equipment was broken and was never fixed, basketball court has been under construction for over a year, and kids club is kind of dirty… On a positive note, trainers that work there are nice and pleasant, and knowledgeable! I wish so much that the management would take an initiative to clean the place up and get new equipment or at least fix the broken one.

Machines do not have tv’s or have plug-​in to the tvs. Also no towel service. Lots of racketball courts

If ure member… Free access to exercise on The road… :-)