Nishin S Tambay, MD

Diagnosis required procedure to be performed at another facility. Was given a day but told could not be informed of the time until the day before, making it difficult to make arrangements with spouse for after-​care as anesthesia was to be used. But even worse, full payment was required ($ 500 insurance deductible) before procedure would even be scheduled at all. Billing department calling me at work insisting on credit card to run payment or procedure would not be scheduled. Informed them that I would not pay a cent toward a procedure that has not even been performed, much less even scheduled. This continued up to the day before the procedure was to be done, when I was basically told that in order to be scheduled, I could either pay in full or find another provider. Which as a matter of principle I am now in the process of doing. The insurance claim could not even be collected on until after the procedure but I was required to pay the full deductible before it is even scheduled??? I was willing to pay on arrival at facility, or even after being given the courtesy of being put on the schedule and informed of the time but the provider was completely uncooperative. I have never seen a medical provider that distrusted and disrespected the patient as this provider does. If the provider cannot trust me to fulfill my responsibility of payment without going to these extremes, I could not trust the provider to perform the procedure.