This nanny service is superb! I had to have childcare for a day of surgery at Laser Spine Institute. I researched hotel nanny services in Tampa and decided to call & inquire about 2 weeks in advance. Cheryl(who I believe owns the company) answered the phone & answered a list of questions I had. She was very polite & professional.(All the nannies have background checks done & are CPR certified). I received a phone call from a nanny about 2 hours later. She was very professional & inquired about likes/dislikes, ages & medical history of my children. Our situation was a bit inconvenient in that the surgery center had no confirmed time until the evening prior to surgery. The sitter assured me that was no problem & she was available for as long as we needed her & short notice was not a problem either. The ultimate of kindness! She arrived with a bundle of games, goodies & toys to entertain 3 toddlers with for the day. She was warmly welcomed by my 3 overzealous toddlers– who have never had a sitter/nanny. She truly was excited and ready for a day of fun as well! My kids had a Wonderful day! I truly felt confident that my babies were in good hands. I would recommend this service to anyone staying at a hotel that may need nanny services! I will keep them on my list & definitely will use their services if I ever need them. We had a great experience!