Ulta

I went to the salon at Ulta in Clearwater for the first time this week, for a hair cut and style with Thomesa. She did an AMAZING job. I usually struggle to articulate exactly what I’m looking for in a haircut, but she totally got what I was going for, and gave me the perfect haircut. I definitely will be coming back.
I also like this salon because they have many options for appointment hours. I work a late shift, so it was nice to easily book an appointment online at a time that worked for me, even if it was late evening.

First of all, the people here are absolutely lovely. The salon folks hooked me up with Tiffany, who gave me an amazing facial. It was my first facial ever, and I really didn’t know what I needed. Tiffany explained what the different facials did and made a recommendation for my hyper pigmentation and lines. It was a wonderful relaxing experience, so much that I was ready to fall asleep in the chair! I did not know a face massage was even a thing you got with a facial, shit changed my life! The best part was that my face looked amazing after… my lines in my forehead faded, and I was glowing. I didn’t even put on makeup that night. Thankyou Tiffany! Can’t wait for my Go and Glow on Thursday!
The store has a smaller selection of brands than Sephora, (hence the 4 stars) but I’d go here over Sephora any day. You still have Tarte, Clinique, UD, and some obscure drugstore brands, not to mention Bareminerals, Pur, and Dermatelogica. For me, it’s all about good people and customer service, and the men and women here make this store what it is-​amazing.

Out of all the Ulta locations in the bay area this one is my favorite! The staff is just amazing and helpful without being overbearing. You know how some beauty store harass you to buy something super expensive, you won’t experience that at this location. If you ask for help someone is always there to help you with a smile. The best part about this location is the selection, they always have popular brands in stock and everything is super organized and clean. The only downside is that they put more staff members on the floor than at the register so check out time can be a little long and sometimes annoying but that depends on the day and time you go. Other than the occasional long lines I never have any issues at this location.

I love this Ulta. I started coming here about 18 months ago to get my brows waxed. Maynor is the best. He has a heart of gold and is phenomenal at what he does. I receive compliments on my brows everyday. I’m Also somewhat of a palette addict and they have great exclusive choices. I also love their events and their makeup/​makeovers. It’s not like Sephora where you have to buy something. I LOVE their Dermalogica products and Tiffany does a great job with facials. Their rewards beat The Sephora VIB hands down. You earn points that allow you to purchase anything in the store VS picking from a few items. I like Sephora but I LOVE My Ulta!!!

Meynor at the Benefit Brow Bar is the best! He always does a great job in waxing my eyebrows. If you’re going for full, bushy eyebrows, then you must book an appointment with him. I always leave Ulta feeling satisfied. Too bad he said he’s moving back to California this April. I hope they hire someone who is as good and friendly as he is. I’ve been wanting to try their facial because I heard Tiffany is very good and is almost always booked. Can someone please leave a review on the Dermalogica facials? I’d love to hear about them.

Waited in line 10 minutes for gift cards at salon and the man took care of a lady that just walked up. Take my business elsewhere…

I am used to Sephora, with way more selection. This was my first time in here, and I really expected unique and hard to find items, not basically CVS under a different name!
So many perfumes they didn’t carry. The idea of a salon in the back is really sort of weird too.
Only plus was CLARISONICS in the back with a nice selection of replacement heads.
Would I come back? Only if I really had to.

If you’re looking to get your hair done go to Niccole, she is amazing. I’ve gone to her at other locations and she’s brought my hair back to life after another stylist damaged it. She’s always great with advice. The products they use here keep my hair feeling great.
Outside of the salon everything is organized and easy to find and so much variety. Very well managed. Everyone’s nice at this location.
My only complaint about the salon is I wish it was more closed off to give you more of a salon relaxation feel but at least it’s all the way in the back.

HEAVEN ON EARTH! What’s not to love? Everything you need, great coupons, helpful & knowledgeable staff, I didn’t want to leave! I LOVE this Store!
Try out their eyebrow services!

It took me months to figure out what Ulta was, and it is a women’s dream. Beats having to drive to the a mall to get high end (and even low end) makeup, toiletries, etc. Products seem to be priced the same as they would be at Macy’s, Sephora, etc. there is a hair salon in the back of the store and beauty advisors that will apply the products for you in store, which helps a lot when you are trying to pick between the brands that you’re not too familiar with and will also give you good tips, which helps the non-​beauty experts like myself! They also have a «frequent shopper» card and you earn points for each dollar you spend to get additional discounts, which is always a plus!

Super friendly customer service. Everything nice and neat. However, I was looking to purchase a foundation and when I opened them to see if anyone else had opened to swatch it, they were all opened. So I ended up not being able to get a clean bottle of foundation.

This review is for the AMAZING recommendations and service I’ve gotten here. The ladies in the «prestige» makeup section really listen to your questions and give great suggestions. I was lost on what brow makeup to buy since I drastically changed my hair color — and I was provided with several follow-​up questions on my preferences for formula, price range, color, etc. They even thought to bring me up to the store window after application to really get a look at the colors in different lighting. Five star experience.
I recently went in for a hair cut with Hali — she was super sweet, easy to talk to, and almost had a sixth-​sense about what I wanted. If you’re looking for salon services, I highly recommend her!
Aside from the fabulous service, you can’t beat the coupons and huge variety of stuff available, from drugstore brands to high-​end.

I really hate false advertising. I had an offer for 20% off of nail lacquer in-​store at any Ulta and when I tried to by nail lacquer the cashier said she know’s nothing about the promotion and can’t help me. A long ride in traffic, time to pick my colors and time waiting in their long checkout line with only 1 cashier for nothing. I’m heading to Sally Beauty across the street instead. Perhaps they should train their employees on the promos and not hire employees who act like they don’t have time to figure out how to enter that promo in the computer. See the offer that I had for Mother’s Day weekend that the refused to honor in the uploaded photos.

This Ulta is located in Clearwater Mall next to the Dollar Tree. I came in here looking for a mineral powder and ended up buying a new mascara, eyebrow gear and mineral powder which were all on special. The lady was very helpful and even assured me that if the color didn’t match i could exchange it. well I did have to exchange it for a darker powder to match my skin tone. There are so many options so one can easily lose track of time in here (As i did!). I did however like that she gave great recommendations so that helped narrow things down.

I went here on a Saturday and it was sort of busy. I was looking for makeup brushes. On the right side is a brush display but all the brushes are mixed up and I couldn’t find what I wanted. One of the makeup girls asked if she could help & I mentioned the mess. She just said «that’s what you get with self serve.» I grabbed a $ 50 brush kit that I thought I might like and walked around looking at the rest of the store. On the left side of the store is the «cheaper» makeup and the have more brushes and makeup supplies. I ended up buying a bunch of EcoTool brushes (I had read good review for these) for about $ 35 and I was able to choose the ones I wanted.
They also had a huge amount of NYX makeup. A less expensive brand that a lot of YouTube tutorial makeup artists use. I ended up buying some brightly pigmented powders and some fun liquid liners.

I’ve been going to this location since moving to this area three years ago.
I’ve never had any issues with this place. Let me tell you, join the rewards club. Secondly, they give coupons to the point that I can’t use them all!
As a makeup user– I describe my usage as low to medium. I feel like the less I put on, the less I mess up, and the less I have to take off at the end of the day, lol. So that being said, I don’t BUY a whole lot of makeup either. But when I do– this is my place.
Not to mention– the birthday gifts! I look forward to mine next month!
Yep, I’ll be back!

Of the many times I’ve stopped in this ulta to look for something or pick something up, the staff has been really friendly and very helpful if I had any questions. They have some pretty good sales during the holidays and I always managed to find something. Always easy parking.
The reason why I’m giving this 3 stars is because of their inventory. They are always out of stock of something, never fully stocked, and the products are a mess. Very unorganized. I can rarely ever come in and find something if I’m looking for something in particular. Better off going to cvs or walgreens for the drugstore make up.

Bad experience, so disappointed by how Ulta employees treat their customers.
I had a problem with my coupon that was not correctly applied towards my purchase/​exchange and I came back to correct it. The girl working there did not understand the situation and wrongly believed that it was already applied. She tried to convince me, I tried to explain her her mistake…
Instead of apologizing and correcting mistake she became confrontational and started to have an attitude. She called her manager saying very loudly «I have a customer who does not understand the coupon!» (in front of everyone).
The manager came and she was also giving an attitude (I won’t go into details about what else she said) but after 10 minutes of explaining them how the system works they understood the mistake and gave me the promised discount. They admitted I was actually right, but it was no apology just disrespectful glares.
I don’t want to go back to this location where employees are not properly trained and are disrespectful.
I also noticed that they were out of few items that I was looking for, the shelves being empty-​ish. There were no employees around to help out. I had to walk all the way to the cashiers, every time I had a question.

My mother decided to stop in to Pick up a small pallet of urban decay makeup another makeup artist who was a older lady came up to her to ask if she would like to see some make up that didn’t age her. After being insulted she graciously said no thank you she knew what she was looking for and the older makeup artist made another snotty remark and turned to grab another client. You would think some one working in the beauty industry would have poise but obviously has none and lacks any respect for another. I am discussed by this treat meant this makeup artist only cares about a commission or reaching some kind of a number to hit a goal. Obviously she does not care about the reputation on the store or the brand she was representing. If your looking to purchase makeup in this area I would look into Sephora or MAC makeup as the makeup artist don’t just see you as a commission.

This store was amazingly clean, well organized and well stocked. The staff was exceedingly friendly and helpful. I was happy to shop and spend my gift card here. Did I spend money too? YOU betcha! I will certainly be back!