Paramount Urgent Care

I went in with a migraine when I couldn’t get into my regular Dr. And my medication wasn’t working. They took great care of me and were all very kind. Dr. Urbina was so very nice. She greeted me at the door after they called me back and asked if I was OK and told me not to worry because they would get me fixed up. They gave me shots for my pain and nausea and prescriptions for another migraine medicine. They saved me from another miserable 4 day migraine. I honestly am not treated this good at my own Dr. I wish she would go into private practice. I would definitely be a patient. The office staff was professional and kind as well. They went above and beyond, even helping clean up a little girl who got sick in the car.

I’m still ill with a terrible upper respiratory infection, so review will be direct and to the point.
Pros: it was open, close to home, the individual who took my vitals was kind and I was able to obtain an antibiotic.
Cons: office staff were rude, unwelcoming and not friendly at all. They kept laughing, not sure if it was of how badly I looked or an inside joke. Either way, totally unprofessional. After seeing a PA for less than 5 minutes, she left. Another individual returned with discharge instructions. I don’t think the PA took all my medical conditions into consideration based upon her treatment plan.
Although hacking away with a relentless cough, I had to request cough medication. PA never returned to discuss options, and I was prescribed pills that I knew wouldn’t work. Was told if they didn’t work to return.
Exited main waiting area to the sounds of the staff still finding something funny.
Will not return there. My cat receives better treatment at the vet.

Excellent experience! Went in this morning (4^th of July). Office was efficient, doctor was great, and treatment was effective. Hard to find good urgent care. This couldn’t have been better.

One word: incompetent. I don’t think they understand what urgency means there were three people ahead of us and we waited an hour and a half to be seen. Once we finally got in a room we saw the doctor for all of 2 minutes. Needed to go back today to have paperwork filled out and its been 11 hours and they still haven’t completed it. Called after seven and a half hours for them to very rudely tell me they would call me when it was done. Well they didn’t call me so I went back at 7:30pm for them to be closed even though their sign says they are open until 8pm. Then they tell me that I’m lucky they were still there. Very dissatisfied! Never going there again.

This place was great. The staff was professional and friendly. We went in on a holiday weekend on our vacation expecting for the room to be full. They shuffled us In and out in an orderly fashion addressed our issues and sent us on our way. We were done within an hour. Stressful situation being sick on vacation and these guys took great care of us.

Great staff, very friendly and quick. I walked in early with a bad cold and I was taken care off in less that a 10 minute wait. I also received an email follow up.

I have asthma, so every winter if I get a cold, you can just about bet it’s going to turn into bronchitis. Stubborn I am, so I usually know for at least a week that I have bronchitis before I go to the doctor. I usually wait until it gets so bad I’m having trouble breathing. One of these days, I may learn my lesson (although I didn’t learn this year because I have bronchitis now and I waited a week until it got really bad to go to the doctor yet again).
Bronchitis is exactly what brought me here to Paramount. I knew I had bronchitis and had refused to let my hubby take me to the doctor until one night around 7pm it got so bad I couldn’t breathe and I was having an asthma attack on top of it (my rescue inhaler was doing nothing). As Murphy’s Law would have it, normal business hours were over. Hubby remembered seeing Paramount when we’d leave Walmart, so he shoved me in the car and raced me here.
When I walked through the doors, I was coughing up a lung and could barely get a breath. I couldn’t believe how well they handled the situation. I didn’t even have to sit down in the waiting room, they immediately opened up the door to the back and led me through to a room. They didn’t even bother with paperwork or my ID until I was in the room being taken care of and they finally handed hubby a clipboard to start filling everything out.
Within 10 seconds of entering a treatment room, the doctor walked in and immediately had an assistant retrieve a nebulizer and start a breathing treatment. While she was doing that, the doctor himself took my vitals. I’m pretty sure that’s the only time in my life an actual doctor has taken my blood pressure, pulse, and temp. They weren’t playing around and boy did I appreciate that. Not being able to get a breath is a really scary thing!
They gave me 3 different breathing treatments and kept me there for about an hour to continue monitoring my vitals because my blood pressure and pulse were both so high when I came in. When I was finally breathing normally again (as normally as a person with bronchitis can) and my vitals were back under control, the doctor gave me prescriptions for antibiotics, a steroid pack, and cough medicine. Then he allowed me to go home.
Everyone was absolutely fabulous here. I couldn’t have asked for better treatment. I wouldn’t hesitate to return here for minor treatment and it was definitely better (and cheaper) than an ER visit!

I was recently seen in the center and they dangerously misdiagnosed my condition I was eventually hospitalized where they were able to quickly begin treatment.