Toyota of Clermont

Leased a car from here 2 day’s ago and the service i received was excellent. Got a great deal and was in and out in 2 hrs. I went to Don mealy and got the run around and they were very unprofessional. I’ll be back Toyota thanks

Love getting my routine service done here! On my last visit, Andrew B. was my service advisor and he was very helpful and professional! Keep up the great work!

When we purchased our new RAV4 at Toyota Clermont, it needed to have the windows tinted. Grace Gordon was amazing and booked the appointment for us at a time that was convenient for us. When I brought the vehicle in, I was met by Anthony Cox who was extremely efficient and courteous. He had my vehicle back to me in under two hours and the job was perfect. They also washed my vehicle and returned it to me shiny clean. It is well worth the drive to come to Toyota Clermont for service or anything else we might need.

the toyota of clermont internet department is a joke. II contacted the «internet sales department» via email. some woman responded. se refused to provide any information at all via email– no vehicle info., no pricing, and then no response at all. huge waste of time. instead she insisted I come in and have to endure the the regular bait and switch hide the ball etc etc nonesense. internet friendly? I don’t think so. rude and out of touch with the current way of doing business even among other Toyota dealers? yes. went elsewhere and purchased a $ 40K truck from another Toyota dealership over the internet. just had to come in to sign the papers. avoid Toyota of no-​lando and unclear-​mont.

This is our 6^th Toyota purchase, and our first purchase experience at Toyota of Clermont. We want you to know this was our 4^th Toyota Dealership purchase, and the EASIEST by far from all the others!
Our salesman David Martin was very knowledgeable, and genuinely friendly. He had all the answers to our many questions, and clearly knew everything from under the hood the features in every area. We worked with T.J. on Finance, and couldn’t believe the calm, easy going conversations we were able to get through in order to seal our deal. He was a big part of making our deal «pleasant», and «professional». My family will call it «lucky» that we were able to do the final paperwork with Grace Gordon!!! She was awesome to work with and knew her material. She too was professional, upbeat, and made the completion of our deal fast, and easy.
We want to say what impressed us the most was the «consideration of our time»! We didn’t want to spend all day Saturday and into the night there, and we didn’t! There was very little «waiting or pressure». Of the 4 Toyota Dealerships we’ve purchased from, Toyota of Clermont by far was the easiest to work with and their customer service was excellent. We sincerely thank them for that.

Everyone at Toyota of Clermont made my wife and I feel right at home and made the whole «car buying experience» very comfortable for the both of us. Natasha in Finance took her time and explained all the paperwork to us and was extremely patient and answered all of our questions with no problem at all. Oscar in sales really helped us make up our minds not to look any further and made us feel very welcomed at Toyota. I think it was «Adam» who actually greeted us in the lot and showed us the cars and assisted with our test drive. He was great, and I felt EVERYONE just went the extra mile to help us with the whole process.

Went in for an oil change without an appointment and had the luck of working with Jeremy Roberts. He was extremely helpful, friendly and timely! He took my car right in and even had it washed! Will absolutely return and request him!

This review represents my and my wife’s opinion.
Worst car buying experience of our life. If I could leave less than one star I would.
We went here looking at the Rav-​4. I had been here back at the end of the summer with my daughter as she was looking to purchase her first car. The sales people were pleasant and treated us well (ultimately she decided on the Honda CR-​V at another dealer) so my wife and I decided to try here especially since the deal was still the same for the RAV-​4 (or so I thought). We had a youngish salesman initially who IMHO treated us rudely and tried to force us to buy despite us telling him there was no way we was purchasing a vehicle this date under any circumstances as this was our first day of car shopping. When he came back with a price it was like double the advertised offer I had seen. I told him about the offer I knew about and had been offered to my daughter and ask why it wasn’t being met. Of course he asked if he could meet the offer would I purchase today. We yet asked what didn’t he get about us stating we would not purchase today under any circumstances? All of a sudden he would drop the price like in half in a matter of seconds? Listen, I get the sales tactic and they are making a living but we felt this guy was downright rude and disrespectful, particularly to our intelligence and wishes. I felt he was he was badgering us. Another sales person came over at some point as we indicated we were leaving. This older salesman initially started the same as to why if they met the price wouldn’t we purchase? He backed off and was reasonable after we indicated we were just looking at different vehicles before deciding. I discussed the sales pitch we were getting from the other salesman and explained my daughter and I had, after her feeling uncomfortable at another local dealer (different make), walked out of a that dealership for a similar reason. He told us the offer would stand if and when we wanted to return and understood respected our wishes. At that point we were exhausted from the interactions and were almost to the point where we felt we were being held captive. We just wanted to leave as my wife was getting upset. For like a week we got constant phone follow-​ups from this dealership which I figured they would stop after awhile. Finally I called and told them we purchased another vehicle. (We actually went to another local dealer, different make, and purchased from them as the sales people were true gentlemen and there was no hard sell just intelligent give and take discussions. I will review this other dealer at some point in the future).
I was amazed at how two different visits could be so different. Nonetheless, it is should be easy to realize which experience left the bigger impression.

Terrible sales process, walked out in less then 30 min. Told Salesman I did not want to test drive, he argued and I told him if he continued I would leave. He continued and I left. They lost a sale and I will share this experience with others.

I wanted to share a update. We did end up buying due to a awesome price. The whole process took 7 visits and the truck was delivered dirty but i refuse to go back a 8^th time.
The bright spot of the whole was Justin Mcdermott this kid busted his hump for the sale.

The customer service here is excellent. They are very efficient and fast! I had Chris take my car in, get the oil changed, fluids filled, tires rotated and a car wash – all done in less than an hour! I love coming here – they serve coffee and have comfortable seating to watch the news.
Kudos for Toyota Service Center!

Recently bought my Camry here and brought it in for 5000 mile checkup. Andrew provided great friendly service and it was completed in a timely manner

I don’t ever write reviews but wow the worst people are at this dealership. No knowledge on what vehicles they have on the lot and drove an hour to them to find out I was lied to about a car they said they have that they don’t, then after being played around for over an hour finally agreed upon a vehicle, and then the people kept making minor mistakes that had to fix that consumed more time and just everyone I’ve dealed with just isn’t knowledgable about anything they are selling. Matt Martinez, the sales specialist and a girl Z are liars! Lie to you to get you to come and lie to you when your there! Horrible service and the people are not bright at all! Would not recommend buying from here! HORRIBLE!!!

I was in Florida helping my mom with numerous tasks including getting her Corolla services. The service department at Clermont Toyota was, clearly, the best experience I’ve had with any dealer service department anywhere including the many I have used in my home state of California. Reasons why I enjoyed my experience at Clermont Toyota Service Department:
1. Courteous, attentive and fair.
Not once did I experience any feeling that they were not keeping track of the order in which clients arrived, the time spend with each client, or the manner in which they processed service requests.
2. No hard sells
The first service I needed was a for an oil change and inspection. Everything except the brake life (front wheels) and air filter were green. The other two were yellow — meant to indicate that life is left, but should be watched as it is getting close. I am used to service department being pushy about early maintenance or even inventing things to scare me into purchasing more service. This was not the case here. They explained what it meant, and left it at that. The one thing they did push was a free service for a recall item my mom and dad had not responded to. So I rescheduled on the spot.
3. On schedule
My first visit was for an oil change and the second for a recall fix on the passenger air bag system. Both visits showed that the car was brought in on schedule, and their predicted wait times were spot on.
4. Great facilities
There are numerous couches, sofa chairs, round tables, television and outlets for comfor while waiting on service. The wi fi is free. The snack stand adequate.
5. Easy integration into web based notifications and service alerts.
I will be using Clermont Toyota Service everytime I visit my mom and she needs service done on her vehicle.

I normally don’t review but my experience with the whole Clermont team was so good that I wanted to write a few words.
I began with the internet and found the model I wanted (Sienna XLE) at a reasonable price. The woman on the phone was easy to talk to and helpful. This convinced me to go to the dealership.
On arriving we met our sales person Jeremiah who was not pushy in any way. He answered our questions without adding the normal extra BS we have all experienced. I made the purchase decision and he didn’t have to ask.
We then went on to the finance department afraid of the negotiation. TJ Cotton made the purchase a no brainier. He was nice, understanding and actually helped. The whole process was done and very fast and fair.
I know we won’t all have the same experience but I highly recommend this dealership!

This is a rating based on MY experience and only MY own opinion.
First, don’t let that nice new dealership fool you. Although very friendly, the service leaves something to be desired. It boils down to something as simple as winshield washer fluid. You take it if for service and they only fill the reservoir with water and no washer fluid! If they skimp on something so cheap, It makes me wonder if they even really change the oil and filter. I asked my service advisor about it (who is so good he actually should be working at Mercedes) and was told they don’t normally put in washer fluid. I mean REALLY! Again, what else are they skimping on???
Go to another dealership!!!
Now as for even buying a Toyota:
I bought a 2015 4Runner that, like most all Toyotas, barely has one coat of paint on it! This is the worst vehicle I have ever owned. I hate it and will NEVER buy another Toyota! Check the Internet about all the complaints regarding thin paint.

One of the worst experiences for viewing cars that I have had. I started out telling the Lot person that I was only looking at cars and was not ready to buy today. After getting infomation on the cars they wanted my license, full name, address and telephone number. Asked to go in to just speak to Car Specialist Joe Jones. What a mistake. High-​pressure sales, wanted name, address, telephone number. We were not with him more then five minutes. We said we would just take a card and call when we were ready to buy. Joe Jones stormed off took a few steps towards his office turned around and said no we will not give you one of our cards and continue towards his office. Wow. FYI don’t go. I had been to Honda, and Lexus nothing like this. So much for a sale from us or anyone I can tell how they roll.

Christopher Wetteland is my service advisor at Toyota of Clermont. He is very professional, knowledgeable, and very easy to work with.
Also, Damani Evelyn is a SALES Superstar! I was a lifelong Nissan fan as it was my very first car over 20 years ago and I am very brand loyal until Clermont Nissan turned me off with some horrible traditional sales tactics. It literally took me down the street to Toyota of Clermont where I met Damani Evelyn. From the very first meeting I felt very comfortable and found him trustworthy. I felt no pressure or the traditional sales tactics that I had seen from Nissan. I visited all 4 major dealerships that day all the way to Orlando and returned to Toyota of Clermont! Needless to say, I was very pleased with Damani and he has made me a lifelong Toyota fan!!!
Toyota of Clermont’s management is doing something right because everyone I have interacted with from Sales Damani to Service Chris has been nothing but pleasurable and that’s something coming from a person who does not like Car dealerships!
Give them a look next time you are in he market for a car!

I wanted to write about the top notch experience I had with Toyota Of Clermont. Jerry Rojas gave me excellent service and was very knowledgeable of the Toyota vehicles. It has been 45 years since I bought a new car and I must say the wait was worth it! All of the people who helped me in my buying experience were all very nice to my wife and I. I would recommend anyone that’s looking to buy a new car, to go to the fine people of Toyota Of Clermont! They will not have to look any further!

******BUYER BEWARE*****
We walked in with our own financing arranged and they WILL NOT give you a a buyers order to fax/​or even deal with any banks. They say by «Federal Law» they must run your credit (BS!!) and they will not show you any numbers unless you’ve filled out a credit app and it’s run through their finance company. You can go back to your bank and bring back a check, but no bank will release a car loan draft without a buyers order from the dealer which they flat out refuse to provide! Extremely shady! I’m interested to see how long they survive because consumers are much better informed now a days.