The Rainforest Car Wash

I’ve always meant to stop here, and I’m really glad I finally did! There are always piles of salt all over the streets of Cleveland and then it builds up in this thick layer all over my car. Because I checked-​in here on Unilocal (yay!) I got a free car wash to get rid of the layer of salt.
There were a ton of people also waiting for a wash, so the two payment lanes was helpful. More helpful, however, was the couple guys at the «Pay Here» booths helping people pay and making sure things stayed orderly. Once inside the automated wash went really smoothly. There were rainbow lights flashing all through it and while I could tell it was cleaning my car, it wasn’t really forceful like some of the other places.
I will come back here!

Great Car Wash, staff is awesome and do a good job on the pre wash. My first choice for a good car whenever I’m in the area.

I have had two attempts today to get my car washed here. Both times failed since the line was out on Mayfield and I was sitting the opposite direction for 10 minutes fighting with aggressive drivers to let me in line. I guess it’s not worth the 9 dollars. I can go elsewhere.

it took me a while to find a good car wash after moving to the east side. but needless to say; I’ve found one now. friendly staff with a quality wash. not much compares.

Been using Rainforest for those «quick» washes between the hand carwashes at home for a few years. Always been impressed with their staff and customer service.
Recently, they retooled or rebuilt their car wash and the results are a little less exciting :/​
It used to be an in-​n-​out wash, but the last two times I’ve been there I ended up with soap residue on my front fenders and trunk lid. The first time I went through again but ultimately required being sprayed off to finish the job.
The second time, I was in a hurry… no time to go back through and give them a chance to make it right. Ultimately thanked the clouds for pouring down a torrent of rain to complete the wash.

Nice place for a carwash. The staff is really good and are thorough with the pre-​wash. They’ve renovated the place and added a few new things. The tire shine and underbody cleaning are probably newer things they installed. The only downside to this place is that the car stays wet, I wouldve given 5 stars otherwise!

Great car wash & excellent service! The staff are really friendly, and I had a positive overall experience. My car is quite clean now!

The customer service was great! Very friendly and fast.
I got the Ultimate Wash. The wash itself left my car shiny but I with some streaks on my Windows. Would be better if they could have people outside the car wash hand drying so the windows don’t streak. I would be willing to pay extra for that.

TOO EXPENSIVE for what you get. I just paid $ 15.00 and after I got home noticed my car was still wet and there was soap on the roof and the back! When i called Rainforest to talk to them about the bad wash, I heard an automated attendant saying «The Rainforest Car Wash in Cleveland Heights is open as scheduled» {the end} I am going to go back later today and hope they remember me and do a basic re-​wash and dry of my car for free. If so my rating will be better a second time

Not a bad lil place when they are open and Its working properly. Seems like every bird in Northeast Ohio dive bombs huge pterodactyl turds on my whip. Super good prices and dudes are nice but half the time they are closed or they turn me away because something broke. Ugh…

Great car wash! Speedy service. The guy who washed my car was very helpful :) Enjoyable experience. He even recommended a place that I can get the inside detailed. Thank you!

Very nicely done with a great personal touch! Employees were very friendly and helpful. Will be back.

Fast and friendly and a free car wash the first time you check in. What’s not to love!

Fast service. Friendly staff. Color lights as you pull through. Got the Unilocal check-​in offer for an ultimate car wash with no issues.

Super convenient location and the Unilocal specials for checking in are great! Only wish they had towel dry service…

I had a great experience at this car wash. My kids love the animals. My car came out good for the money. I had a small area of dirt still around the rear license plate. Overall much better than the other washes in the area. I recommended the wash to my brother and he was equally pleased.

Drive through convenience. Gets my car clean when moderately dirty, even sun-​baked bugs.

This car wash finally got rid of the self-​pay machines, which were always getting robbed, and went with solely real people.
This place gets three stars because:
1. It has a radio station that plays rainforest sounds (kid plus)
2. It had muti-​colored soap (kid plus)
3. It’s convenient for me, and entertains the child.
4. Attendants act respectable.
Negatives:
1. It’s pricey.
2. It’s inconsistent in washing. Sometimes the attendant sprays your car extra well, sometimes, there’s dirt still on your car. Today’s experience was a better one. I always get the «ultimate wash», which isn’t always «ultimate». I don’t think you get the same stuff; depends on the attendant.
Sometimes, they give you a chamois cloth to dry car bits yourself. Today I did not get one. The automatic drying feature of this car is super short and does a halfway job.
If Al-Paul’s car wash wasn’t in such a PITA location, I’d go there.

Fortunately, every time I’ve been here, the car wash has been in service and said service has been wonderful.
This wash is a little pricey, but I just look at it as if I’m paying for convenience, which I totally am. Living straight down Mayfield in Little Italy gives me pretty much no other option. While I’d rather take a hose and a bucket of soapy water to my car myself, it’s just not possible with apartment living and I’d rather not use a spray and wash… they just weird me out for some reason. (Probably because I make a mess of the whole experience and don’t want to get the interior of my car soaked with dirty water and soap.)
Anyways, I really like this car wash and feel pretty loyal to it. It’s just where I go; I have nothing too extraordinary to say about it either way.
Tip: If you have an older car, be careful. I had to stop upon exiting every single time in my old ’92 Honda DX because the side mirrors would pop off. But that was due to prior damage that had nothing to do with the car wash. Just be sensical about it!

I love the idea of a «green» car wash, but this place is the pits. Nearly every time I try to go to this car wash, it’s broken or being serviced. This needs to be rectified before I ever visit again.
On the rare occasion it’s actually in service, the wash just does not do an adequate job cleaning my vehicle. The cost is on the pricey side, so it just doesn’t make it worth it.
Save your bucks and go to Al Paul… better wash and comparably priced.