Abrams Eye Center

To be honest, I’m not quite sure if eye care in Cleveland is poor in general, so this place looks good based on the 5 star reviews other folks gave it. Based on my experience, they may just have low expectations.
The service levels I’ve received from Abrams Eye Center are mostly rushed, them acting as though I should be happy that I’m being given the time of day. I spent significant time with an assistant, who never introduced himself, or told me what he was doing. When the Dr. did arrive, the explanation of issues with my eyes were dismissive, as though any serious issues that might have been identified, were nothing to worry about. Overall, not a fun thing when you only get one set of eyes.
Additionally, I’m not much impressed with their lack of callbacks. I got a trial pair of contacts, but it’s been my responsibility to call them, and tell them how I liked them. When I called them again to try to get a different set of contacts, they merely told me they would let the contact fitters know I wasn’t happy with what I had. No information on what I might like, no timing they would get back to me. I’ll have to see if I can get time to get there to talk to the actual contact fitter, but it’s clear the work here is mine to do (and I have to pay them for the privilege).

Last update for Abram’s Eye Center – promise!
My eyes have gotten better! Yes, better! In the three years I’ve been going to Dr. Abram, he’s gotten me on track with taking care of my eyes and put me in contacts that are much more breathable. Because of all this, my vision has improved, prescription has lowered and the overall health of my eyeballs is much better!
Can’t get much better than that! Highly recommended!

They’re phenomenal. Everyone treats you with the utmost respect and care.
Located in St. Vincent’s Charity Hospital Abrams Eye Care is conveniently located near downtown, CSU and the highways. I needed a quick appointment and I was a new patient. They were able to accommodate me and got me in within a week.
The doctor spent ample time with me (who knew that still happens), answering my questions and spending time to tell me exactly what was going on. From there, visiting the Optometrist, he was so wonderfully kind. Gave me honest opinions about frames and helped me pick out a great new pair.
From there, VSP screwed up my frames a couple times and they had to be sent back. My optometrist kept me apprised of everything and they called me the moment they got in (albeit a month later). I was able to come right in, have my frames sized up and I was on my way.
The validate parking, they care about their patients and they are worth the business. Keep everything local, including your eye care and I promise you, again, will not be disappointed.