Amy Joy Donuts

The donuts are pretty bad, the glazed donuts don’t have any glaze on them. I definitely won’t be back and wouldn’t recommend it to anyone.

OK so I don’t exactly know what the butter nut donut is (and neither did the girl at the counter lol) but it and the powdered donut I had were pretty good. They were about half the size of donuts you usually get, but tasted fresh. Washed down with a big glass of milk.
The shop, itself, left a lot to be desired. Dirty as hell floor and a too bright, uninviting dining area. Amy Joy’s is 24 hours and seemingly the only donut shop in all of Cleveland that is so. The customer service, like the reviews on Unilocal state, needs improvement. No one was at the counter when we walked in and when the girl did come out, she was less than friendly. She didn’t encourage us to stay, in fact she seemed to be trying to hustle us out as quickly as possible. She had some kind of drama going on in the back, it seemed, possibly with a gentleman I caught a glimpse of. Shrug. She didn’t know what donut I was eating and didn’t care, she just wanted to take care of us quickly and return to the back. I commented and how the boxes were cute and she kinda rolled her eyes at me. This woman should not be in customer service. Lol.

I would give no stars if I could! I used to come here as a kid and it was great… Well last night I went to buy two dozen and the worker was SLEEPING!!! She didn’t even wake up from bell on the door!!! Their loss not mine!

Lady serving us was rude. Second time here and they always act like they’re doing you a favor by taking your cash and handing you a piece of mediocre friend dough. Donuts aren’t that great. Dunkin’ is much better. The coffee served here is like office coffee… and it sits on a burner cooking for who knows how long. Store is dingy and unappealing. No effort is made here for pretty much anything. Just a very unhappy staff :(

I give them this many stars because their cake doughnuts are amazing along with the cherry ones but service super slow! Also don’t pull up to the drive through window and not have an idea of what you want. all hell breaks loose and than they become really rude. not sure about the coffee never had it.

There are two reasons to go to Amy Joy Donuts: to get donuts, or to go to Amy Joy’s. This review is much more about the latter than the former. To address the donuts portion, let me say that I enjoy their donuts. Vanilla powdered, cream filled donuts are delicious; their cherry cake donuts are tasty; and their peculiar flavors (e.g. sour cream, maple) usually end up being pleasant surprises. I never really much got into their coffee, and I can’t speak for their bagels. In a One on One, I’d put Amy Joy over Dunkin, give Krispy Kreme the glazed donut edge and nothing more, and give Amy Joy a hands-​down victory over the pre-​packaged stuff you can buy in stores. I have no experience with Biagio’s or any other donut shop not mentioned, so I cannot speak to them. As is to be expected, they are best when fresh, usually reaching their flavor half-​life after about 30 hours.
Now, if you’re like me, you don’t go to Amy Joy to pick up some donuts to bring into work. You go there because it’s open ²⁴⁄₇ and you and your friends all need a late-​night break from work. So you go there with your friends, you order a dozen or two donuts, and you sit around working on stuff or playing cards. And, while you curse the terrible hand you were dealt or the derivation of Virial theorem from entropy, you grab a donut from the box. Inside its sugary embrace you find happiness. At the sleepy corner of Mayfield and Richmond, across the street from the tranquil glow of the CVS sign, you are temporarily released from your troubles.
That’s the real charm of Amy Joy. When the sun rises, I’m sure it becomes a regular donut shop, but underneath the night sky, it’s a restful, happy place. Now, fortune conspired against me in this area, as my one friend with whom I would share these trips was diagnosed with Celiac disease (gluten = bad), and another friend entered a relationship with a girl who also has Celiac disease, so we started spending our time at less happy, less gluten-​y places. Prior to that cruel fate, we would frequent this store.
Now, in my many experiences there, I’ve found the workers to be nice people. One person in particular, who I won’t name to protect her privacy, used to always come sit with us when there weren’t any customers and the donuts were baking on their own in the back. She was good company, and some of our conversations with her have a special place amongst my friends.
So what I’m saying is that if you’re looking to get donuts for your friends, family, or co-​workers, it doesn’t really matter where you go. Donuts are more or less the same wherever. However, if you’re looking for something to do late at night, Amy Joy’s droll exterior hides a world of charm. As I move on from Cleveland, it will be one of the locations I miss the most.

A coworker of mine used to bring in Amy Joy’s every day until we finally made him stop. He has since switched to Biagio’s. The donuts are just nothing mind blowing but do the trick when it comes to a standard coffee dunking donut. The people that work there are nice, the place is clean, but the food leaves me wondering how hard is it to mess up a donut.
I still have donut dreams of being at Krispy Kreme and getting a donut right off the line after the glazing. Does it get any better then that?

My Amy Joy experience is just weird. A colleague at work brings in their apple fritters every few months, and they’re great.
I had to entertain some vendors recently and brought in Amy Joy for breakfast. The fritters were predictably great, and the glazed croissants were also awesome — buttery and sweet and wonderful.
And even the woman filling my donut order was at first charming in a crazy old donut lady way, but the charm went away quickly, being replaced with a weirdness that bordered on offensive.
I asked (this was toward the end of September) if they had any pumpkin products yet, and she said that they did not. I mentioned that I lived just around the corner from a Dunkin and that they had them, and I laughed and acknowledged the fact that I had brought up a competitor (and worse yet, a chain). She joked that I was going to get the smallest apple fritters they had, now, and we exchanged laughs. Then she just started slamming Dunkin. I made some comment about how their donuts were mediocre, but that their bagels were very good, and she said, «I hear their muffins are good, too.»
I said that they were generally very good, but that once, they accidentally topped the blueberry muffins in kosher salt instead of sugar.
«Must be some Christian thing» she said. Huh? At this point, I was just ready to get going, so I smiled and nodded. She continued, «They’re a bunch of Christians over there running that place, you know it?»
Despite being a Christian, I was not personally offended. It was more of a Twilight Zone moment than anything. But I mean, really… I look as WASPy as they come. What was she thinking?
Oh well… the donuts were good!

Just had the coffee… blecch. Some Dunkin’ Donuts knockoffs have just-​as-​good (if not better) coffee; sorry to say Amy Joy does not. Donuts looked alright. Next time I’ll try one.
The woman behind the counter was really nice, in that sort of mellow, «I’m takin’ my time ’cause I’m happy to be alive» kinda way. So yeah, the service was a bit slow. It didn’t really bother me that much.

Pretty good… although I have to say, some of the filled donuts taste a whole lot like Dunkin Donuts (which is fine, since I like Dunkin Donuts too). The butter crunch is unique, and has a very soft cake donut covered with a crunchy outer layer. If you go on their website, there’s a coupon for $ 1 off a dozen donuts. A dozen donuts from here is about $ 7.50 (around $ 6.50 if you have the coupon).