Blazing Saddle Cycle

I have had very mixed reviews in this shop, depending who was working. The majority of times, however, was definitely negative. Disrespectful worker (which I believe was one of the owners). He was condescending even though I previously spent more money on a couple of parts than I should have there a month or two prior (and for a tune up that took about twice as long as quoted).
Hipster vibe, which is fine because yeah its a bike shop. Definitely overpriced and lacking in customer service. Too many bike shops in Cleveland to warrant going here (SPIN, Beat)

I bought my bike elsewhere two years ago, but brought it here for its first tuneup.
The basic tuneup price was $ 65. When I dropped my bike off they checked it over quickly to make sure all it would need was the basic level tune up. Basic was all I needed, but they also measured the stretch of the chain and found that it needed to be replaced ($ 24 part; $ 10 labor). And they were happy to show me how they measured it and explain the need for replacing it.
I was quoted a pickup time of a week, but was surprised to find my bike ready in just a couple of days. Pickup and drop off is easy as there is free street parking right in front of the shop.
The shop is pretty small compared to others, but in addition to bikes, there is a good selection of helmets, tools and other accessories.

Great shop, friendly owners, chill dog, good bikes (mountain-​bike-​focused), rocking tunes, weird location. Still, I’d trek out down Detroit, bike lane or not, to get my rides tuned by the dudes at Blazing Saddles. Especially when they start making more Gringos. Travis has the magic touch with those lugs. Get hip.

with my bike tuned up my saddle is blazing along Detroit Ave now — stopped to have road bicycle tuned up and had a very positive experience with how the shop got me right in and how they called me when it was done — in and out of the shop with payment was smooth
…also met the shop mascot (…he’s a good boy) haha — very cool experience

Came in to buy a lock and a rack, was able to leave the bike there for about an hour and have the rack assembled for me for a small fee. Very helpful guys in the shop and I didn’t feel any judgement from them considering I was bringing in my moms old mountain bike that she gifted to me recently — i wouldn’t even be mad if they did. And as any good business, they pointed out a couple items to fix, which I plan to return to have them work on!

Blazing Saddle Cycle is fantastic! I took my self assembled bike there to have the front breaks fixed and the whole bike tuned, and I could not be more pleased with the work and customer service. I’m a novice urban cyclist. James, besides being very knowledgable, gave me a rundown on how to operate and maintain my hybrid bike properly and was happy to answer my questions. I’ll be back, for sure.

Awful experience I have never been so insulted by a place of business. I took my Gary fisher in because the bolt that holds the handlebars broke, when I told the guy at the counter he laughed in my face and said I don’t sell stuff like that. I asked if he knew where I could find the bolt and he once again laughed in my face and said home depot is the only place I know that has standard bolts. There should be a sign on the door that says hipsters only because if you don’t look the part you get treated like an idiot. Since visiting this place I have been to many other shops that are willing to point you in the right direction if they can’t help you themselves.

I have literally been to every bike shop in this city. If I hear about a bike shop — I have to check it out. It’s like a sickness… I know. Just ask my wife.
So… I kinda hate to be a salmon going against the stream on this shop. But my 2^nd experience here was awful. There are shops that I love and shops that I dont… but this was the worst. Maybe I set my hopes too high after talking to James. (I am ONLY giving a 2^nd star instead of 1 because James was kind. The other dude, unfortunately, ruined it).
My first impression was awesome. James was super friendly and showed me their bikes and talked about the custom frame-​builders (Capitol and Gringo) they work with. Seemed like just the place I’d like to get to know and test out some sweet custom rides like I was looking for. I was looking for a stainless or Ti whip and not a carbon frame that are all the rage today. James understood. That day, however, I was in my work clothes and not ready to test ride. I was coming back.
So I went back… on my bike… proper shoes on.,. chamois under my shorts — ready to ride and buy. I loved that they sell Capitol bikes manufactured just south of here and I was ready to try them out. Nope. Wasn’t happening on that day apparently.
This time it was a different story all together. Guy behind the counter was smug. He seriously did NOT want to sell a bike to me. It was as if I looked like a guy that had just insulted his sister. The dude wouldn’t let me take out any bike that wasn’t carbon. Never mind that I was leaving my own sweet bike in the shop — it wasn’t like I was gonna ride off with theirs. Bogus. I asked about another sweet ride from Gringo — nope! He claimed it was created by an out of business manufacturer and that «liability reasons» prevented him from letting me ride it. What?!? Then why is it on the sales floor among all the other bikes for sale?
Why do you have bikes on the floor… that I can touch… but cant test ride?
I wish I hadn’t gone on that day. I wish I had a better experience.
Terrible. What a putz. Go anyplace but here. You could even go to Bike Authority. Go to Bike Ohio. Go to Century Cycles. From stock to custom — those places treat a customer like a customer.

Wow. Cool shop run by people who love — and sell — all kinds of bikes. The shop is not big, and nor is its inventory, but they more than make up for it with quality and quantity of options, including locally made frames. That’s in addition to a full line of mountain, road, cross, touring and city bikes. They also have a handful of lovingly restored used bikes, most of which are really nice and unique. I’m still loyal to my other shop, but I’ll be back to Blazing Saddles to peek at their various treasures.

As far as i’m concerned, this is the only bicycle shop worth going to in the area. These cats do a great job and never talk down to you. They stock tons of awesome stuff in their store and will order anything you need. They also have un «fixed» bikes for my friends that other local bike shops botched.

I’ve been to most of the other bike shops in the city and Blazing Saddles blows them all away. They have a smaller retail selection but everything is very carefully selected. They won’t try to hustle you the latest overpriced hipster gear but instead will take the time to find out what your exact needs are and match you with the right item even if it isn’t the most expensive. They are polite, knowledgeable and have loads of integrity. When it comes to repair they are hands down the best in the city. Even when another bike shop messed up a repair on my bike, Travis was willing to come in early the next day to fix it for me before work. They do beautiful maintenance on bikes and their custom builds are a work of art. I can’t say enough good things about this shop.