East China

I would NEVER do business here again simply because of how rude the employees are. There are way too many Chinese restaurants to choose from. The people who answer the phone are rude and the delivery people are rude. They messed my order and when I called them back to tell them, they got nasty and DENIED it and charged me for food they did not deliver. There are 3 other Chinese restaurants in that immediate area, I will be choosing any one of those next time.

Ordered twice from here to make sure first time wasn’t just a fluke. Ordered HOT General tzo’s both times and there was no heat at all. Why have a preference then? Always should be spicy and there was nothing whatsoever. Poorly made food as well. Fried rice was fine but the sauce was just horrible. Never again. Don’t bother trying.

Severely crabby people, leave the service industry if you are so mad at the world. Zero people skills. We keep going back because it is good food, but the people are just unbearable.

Best chinese spot around period. I love everything and if you ask her to make it hot she will. also best spare ribs i have ever had.

Noooooo!!! I went to order some food and one of their cooks walked in and sneezed into his hands. Normally that would be fine… if he washed his hands!!! The cook went straight to cooking without cleaning himself! Then I told the owner about it and when she talked to «the sneezer» he said he wasn’t cooking my food so it was okay and I didn’t need to worry. The owner agreed and he continued cooking. I’m baffled. Don’t go here if you want clean food. To die for literally.

The food is great and I have had this many times and each time it tastes amazing.
However, the individuals that take orders and deliver are extremely rude. After receiving a tip, the deliver driver counted the money and asked, «That’s it?», it was rude and embarrassing.
I could highly recommend the food, the individuals working there are a lot better at making the food than providing customer service.

We have tried several Chinese places in the area, and this is the only place that does it right. General Tso chicken is crispy with a sweet and spicy sauce, Singapore noodle is deliciously prepared with just the right amount of curry, and the hot and sour soup has the perfect texture and flavor.
This is not a sit-​down place. It’s seedy looking, it’s run by a family, often staffed up front by the teen children. Call your order in and pick it up in 30 – 40 mins. Take it home and enjoy the spectacular fresh flavors. Fantastic food!

The lady who I assume is Mama, is something to experience. Think Soup Nazi.
Food is still pretty solid. Now I love spicy foods, like seriously spicy. Not a single item on their menu listed as spicy is. Heck, I have yet to see hot peppers in anything I’ve ordered. But if this is my biggest complaint, oh well. I have plenty of hot sauce lying around.
Shrimp with Garlic Sauce had some spice, but the sauce was very good and the shrimp were enormous.
Prices are pretty Chinese food typical — $ 5 – 12.

Food was good but the delivery man was so rude. I ordered food from here and 90 minutes later my order was finally arrived. On top of being late, the delivery guy screamed at me because he had to drive 14 miles to my house (I checked Google maps and I only love about 7 miles away). Anyway, I found his behavior absolutely unacceptable, and rude. It is not my fault management thinks that the distance to my home is acceptable for food delivery. I would’ve understood if they’d called and let me know my address was outside of their area, but they did not. Horrible service, they really some new delivery people.

Increasingly heading downhill. The last few orders have not been processed by the time we have gone to pick up. The last delivery order on a slow night took 80 minutes to be delivered (we live 3 minutes from the restaurant). When the orders do get processed, they have been screwed up in at least one fashion, including one occasion when they failed to put any sauce on the chicken. If you do get your order made correctly, without any foreign matter in it, it’s usually pretty decent.

THEIR FOOD LATELY HAS BEEN TERRIBLE! We love orange chicken so that’s usually what we order from this place. It used to be awesome, but the past 3 times we’ve gone it just has not been right; the chicken gets harder and drier each time! Last night we decided to try it again since it’s right down the street, only to be disappointed once again. Biting down on a piece of this orange chicken was like biting down on a extra crispy ball of grease saturated fried batter. The chicken had been so severely overcooked it was hardly noticeable when we opened up one of the unappetizing balls of crunchy-​ness. Bottom line this place will NEVER get our business again!
P. S. customer service sucks unless a male takes your order which doesn’t happen often.

I placed an order tonight at 8:14p and when I started calling at 9:00p they told me that the order was on its way. i told them I would call back in 5 minutes if the driver didn’t show. At 9:08 I called back and now it is 9:34p and the driver still hasn’t made it here. I believe they never made my order. I have ordered from them in the past and the customer service when I called at 9:00p was awful to say the least. They do not stand behind their product. I will not order from the restaurant ever again.

Ordered from here a few times and thought it was execllent… great flavors and not greasy at all

Good stuff baby!!! Call ahead so when you walk in… its ready! or stumble in from the infamous knuckies next door. and order.take a seat. then get out! good stuff with good prices, especially for the lunch specials. M-​Saturday open till 4 pm (I THINK).

I usually get my Chinese food from Dragon Gate but they don’t deliver, and its way to cold outside. My sister recommended East China, so I decided to give it a try. The customer service leaves a lot to be desired. I almost felt like I was bothering them when I called to place my order.
I ordered the Pepper Steak dinner with $ 2 extra meat, and an extra Egg Roll. My Fiancé got the Sweet and Sour Chicken dinner. The lady taking my order gave me a total cost of $ 18.61 which seems like a good deal. I had to stop her from hanging up on me to get told it would be there in 45 minutes, but the food was delivered in 30. Which was a nice surprise.
The food was great and there was plenty of it. I was really surprised when I looked back in the bag and discovered they put in duck sauce without me remembering to ask. I ate all of my dinner and was so full, I did not even eat my 2^nd egg roll. My Fiancé could not finish her meal but really enjoyed it. On cold nights Chinese is now going to be ordered from here. Other then placing the order I really like this place. I might even rethink Dragon Gate as my top choice.

I’ve been to this place many times since it first opened. The food is excellent, they have a large menu with everything being very tasty. I haven’t found another Wonton Soup that I like better than theirs in over 10 years.
The only setback is some of the staff. They have young children answer their phones, and most of the time these kids are down right rude. They are extremely short when you call to place an order, I understand that they may not speak English very well, but still. They could at least learn how to say please and thank you! I called to order dinner for my mom and me one evening and the kid who took our order over the phone told us we could not get a side of mixed vegetables for my mother. When I went in to pick up my food and talked to an older lady, she appologized and gave us the veggies without an arguement.
Overall, their menu is awesome. You get a lot of food for your money and I won’t stop coming in because it’s my favorite chinese food in this area. I feel that they could improve with a bigger adult staff to answer phones and help check customers out. Other than that this place is enjoyable.