Emperor’s Palace

The best Dim Sum in Cleveland. Great service. Spotlessly clean. Parking is great. HIGHLY RECOMMEND!!!

I think I am done ordering from here.
I used Grub Hub to order my usual General Tso tofu lunch.
When I received my order, it was chicken not tofu. Chicken is combo #1. Tofu is combo #15.
I called in and the woman who answered did not understand what I was trying to convey.
I contatcted GrubHub and they got it straight and the order was redelivered. Lunch was over by then so I was disappointed.
Listen, if youre going to order from here USE GRUB HUB. They will sort out any issues easily.
Between this and the long delivery time I will pass.

My first visit here was for dim sum and it’s not very traditional with it at all as far as serving it. Then again, I don’t know if pushing the carts around with it is very traditional in itself so take that for what it’s worth.
The menu and offerings is pretty similar to everyone else in the area so I can’t say there’s anything that really makes this different from the rest in that aspect. One thing that we did end ordering was the pork belly. Now I haven’t ordered this or seen it at other places but it was mind blowing. It truly melts in your mouth. The reaction is like soap to greasy water. Amazing.
My second visit was so Christmas Eve I believe and was for Dim Sum as well. The place wasn’t very busy but the service was slow and the food wasn’t great. It’s almost like the expected it to be busy so they prepared all the popular dishes ahead of time and was going to reheat and reserve as people ordered. You could tell the food was a bit old. This was very disappointing. I doubt I’ll find myself here again but who knows!

TERRIBLE !!! they will chase you outside of the restaurant if you don’t leave a tip for their rude wait staff. the food is not of quality either!

Lots of vegetarian and vegan options but overall I didn’t love what we had. My favorite was the vegan general tso’s chicken, which was fried balls of tofu in a nicely sweet sauce. I hated the tofu skin that came wrapped over nori; it was way too fishy tasting. Friendly staff though.

Ordered small egg drop soup and large shrimp, beef, and chicken lo mein combo, paid $ 13.00 + $ 3 for delivery. The lo mein was completely void of spice and flavor. The noodles were overcooked and mushy as were the shrimp. The chicken tasted like rubber and the beef was the same. The egg drop soup literally had no taste at all and was so thick it tasted like eating bland flavorless paste. Will never try this place again.

Very authentic food. Atmosphere was too lit up. Parking was easy. Dim sum was excellent.

So we found out about this because of the Cleveland Night Market. We went back on a regular night. The inside is fairly authentic. The service is really great. The menu will take the normal American a little off guard. They have most of what one would be normally used to but they they have the truly traditional dishes. Not quite brave enough just yet but working on it.
The servings are huge, so be careful. My favorite of the night was crispy garlic beef. We also had spring rolls and crab Rangoon. Others had General Taos and an Orange Chicken. All were fantastic.
So my one really big surprise, the deserts. They gave us a sampling of an egg tart and some other sponge cake. They were amazing. I have had pastries in China towns in NY and Chicago. Bit pretty much the same and very bland. These were not. A must have.

Excellent food and beautiful dining area! It was an early Sunday family dinner. We went to this restaurant by a recommendation from a close family member. The restaurant was empty so we immediately started contemplating whether we should stay. Glad we did! The service was super friendly, the food arrived quickly and it was fresh. The entrees were delicious and each one had a distinct taste like they are supposed to. We will definitely come back!

Great food and quick delivery! I definitely found my spot.
The General Tso chicken was delicious! I tried the mild sauce which was just the right flavor and proportional to the chicken. I finally found a place with good authentic fried rice. The shrimp spring rolls are great too.
Can’t wait to work through the menu!

Every single dish we order is better than the previous. The boyf and I are slowly working our way through the menu and thus far, after a handful of dinners, we will never order Chinese from any other place.
The basil & chicken was perfect… the dumplings, the curry chicken, and as of late, the curry beef. Omg the curry beef. I want to swim in a pool of this curry beef. So perfect, so tender, so delightful. The seafood combination platter is full of chunks of various seafoods, you can distinguish each individual seafood meat even though they are all in the same pile… absolute perfection all around.

The delivery was prompt and the gentleman was very courteous, but the food was a huge disappointment. The shrimp fried rice was incredibly bland and the Malaysian shrimp was very salty and dry – no sauce at all. Wouldn’t order from them again.

I gave this place a 5 star due to the fact that they do have a very savory and fresh quality food. So far they’re better than the other Chinese places especially with their dim sums (Bo Long).
I would go here first before I would go anywhere else esp. if I am in the mood for some dim sums.

I really wanted to like this place. Cleveland only having two dim sum places doesn’t really spur healthy competition that you would want to see in an industry so when I heard about this place I figured I would go and try it out and see if it was better than Li Wah or Bo Loong.
I went on a weekend around lunch time, when you would expect the dim sum to be the best as that is the peak time for dim sum. The first thing I noticed walking in was that there was hardly anyone dining in. I figured maybe it was just because we got their at the beginning of lunch time.
I’m an ABC so bare with me on the names of some of the dishes. We sat down and ordered har gow (shrimp dumplings), siu mai (pork dumplings), cha siu bao (pork buns), don tot (egg tarts), chicken feet, and ja leung (fried dough in rice noodles).
As we waited I sipped on some tea and found it to be the strongest I’ve ever had, probably because it had been sitting around for a while. It was so strong it almost had the color of a Coke.
When the food came, it was less than impressive in appearance. Much of it looked like it had been reheated from the previous day or had been sitting out for a while and that was reflected in the taste and texture of the food. The har gow was very mushy as if it had been sitting in the steamer for too long (and it was also very salty) and the ja leung was stale. The siu mai had little taste and the cha siu bao just didn’t taste right. You could tell that the custard in the don tot had settled as the top layer of the custard was starting to pull apart from itself instead of having a nice even surface. The only decent part of the meal was the chicken feet, the taste was spot on.
I was extraordinarily disappointed. The place was clean and the décor was updated so one would assume the food would match the atmosphere.
When we left, the place was still nearly empty, now I can see why. I will probably be sticking to Bo Loong or Li Wah for dim sum.

I relocated to Cleveland and have been trying to get a feel of the restaurants that will deliver to my place. I found this restaurant on GH and from the rating thought it was the lesser of the three evils so to speak. I then saw Unilocal rating and figured, why not? I had only ordered takeout from another place but disliked their portion to price ratio. This place’s ratio did not bother me so I thought I’d try it out.
Well, I must say, big mistake. After struggling to give the clerk/​phone operator my number, she could barely get it down. When she mentioned it would a 40 minute wait, I figured it will probably take 50 mins. It took almost an hour and 15 – 20 minutes. During that wait, I had to call back just to have the same phone operator try to blame it on my number. Turns out I did give her my number and the driver took too long. Very disappointing.
Now on to the food. I had ordered the sesame chicken dumplings and crab rangoon. The rangoon was just about the only decent part of the meal. The chicken was flavorless, the rice was far from anything to rave about and I approached the dumplings with caution. For the prices they have, I would save my money for a pizza or latin restaurant or walk to another restaurant I might randomly find.
I would only keep their number to place on do not call list. Yikes…

In a bit of an out-​of-​the-​way spot… but in a beautiful building! We came on a recent (frigid!) night before a show downtown. We decided to have both some traditional Chinese fare plus a few Dim Sum items as well.
We started off with hot & sour soup… and although the portion was on the small side it was quite tasty and a good balance of spice and sourness. The hot tea kept flowing as well!!!
We then moved on to the main dishes. We shared a General Tso’s chicken and three Dim Sum items: steamed pork buns, a tofu wrapped meat dish and finally some shrimp dumplings. All dishes were tasty and filling, but nothing that blew us away.
For dessert they brought us out a pineapple sticky bun to share, which was top notch! Overall a very nice meal (and very reasonably priced), but I believe there are plenty of other good Chinese restaurants around the city that eclipse this meal.

Spotted photos of this place from a fellow whose Instagram I follow and decided that the best way to celebrate some good news was to venture in this past Saturday to get some dim sum with my best friend.
As a long-​time patron on Li Wah’s dim sum hours, my expectations for Emperor’s Palace were moderately high. Given that it was rather full when we arrived, I was quite excited. We had a choice of tables, one right next to the door or one in the side room that was much quieter. Opting for the quieter room, we sat for a good 10 minutes before anyone inquired about drinks or food.
I’m used to the little roaming carts filled with delicious bites, but I also liked the idea of asking for items right off the menu at Emperor’s Palace. I generally get the same items and then will try one or two things new when I’m at Li Wah’s, so being able to tell them exactly what I wanted without waiting for that particular cart to roll around was great, but I also didn’t get to see much new either. There was also no particular order in which items came out.
For the most part, everything was mediocre at best. We go the char siu bao, shao mai, shrimp in rice crepes, ½ roasted duck, har gau, and the sticky rice in lotus leaves. Everything in some kind of rice-​wrapper was mushy, the duck wasn’t crispy but it was flavorful (and most of the fat that I’m used to being rendered off was still there, contributing to the soggy skin), and the char siu bao had this strange acetone-​like taste if you inhaled as you bit into the bao (did not finish these).
The only thing that was really good was the sticky rice in lotus leaves. The rest was really disappointing and the service was slow and inattentive. I don’t expect world-​class service, but I do expect at least a basic level of service. It felt like they did not really want us there at all.

I heard about a group of people reviving the Rockwell Chinatown, but I hadn’t gotten around to visiting it yet. Glad we got around to doing it, it was a great experience!
We got a number of dim sum dishes to start out, the shrimp dumplings were excellent and the soup dumplings were great too. I don’t mind that they don’t have the carts — it gives you more time to think and they have a picture dim sum menu if you need it. The dim sum was definitely better than Li Wah and cheaper!
We picked out two main dishes — the steamed fish and a lamb stew. The steamed fish was very fresh, probably alive until this afternoon right before we ordered it, was well prepared and had good flavor. The lamb stew had very good quality meat and tasted very fresh as well. My wife grew up in China and went to university in Guangzhou, the area of China where you might find some of this restaurant’s food, and she was impressed with both of the dishes. The prices on the main courses were cheaper than the other restaurants in the area as well.
The décor was great. It was definitely the best decorated Chinese restaurant in Cleveland. The bathroom was acceptable — not always a given in Asian restaurants in the area.

We only had dim sum here, but I would give it a 4 for dim sum.
Hai gow was a slightly wrong consistency. The dough was too thick — it should be a nice thin layer over the shrimp, but it was more like biting into a thick piece of dough that had a shrimp in it. Tasted good still, but not quite right.
Turnip cake was great. It was made fresh for us, we ordered it and it was brought out. It was just right! Which is great, because it’s one that the bf and I both like, but don’t like it @ Li Wah.
Dan tat was perfectly baked, can’t say anything more about it.
Ran out of gai lan, which is odd… seems like an odd thing to run out of. We always order a veggie dish with our dim sum and gai lan is the bf’s fave. But we had to opt for something else that day.
There’s more variety at Li Wah, and some things are better here, some things are better there. For those of you looking for the fun of grabbing things off of carts, they don’t push carts here. But food is decent. It was well worth a try, and not a bad dim sum day… but I think we’ll be going to the other one for our regular weekend dim sum.
— — — — — — — — — — — –
Explanation of my rating system —
5*: Epitome of something, the best I’ve had, would LOVE to go back
4*: Great food and happy to go back regularly, but not the best of the category
3*: Food is fine. I may spontaneously decide to go there based on convenience. But no need to go back either.
2*: If you insist, I guess I’ll come along. I’ll find something to eat. But I wouldn’t have picked it.
1*: No plans to come back. I’ll try to talk companions out of going.

I got congee with fish and shredded lettuce 生菜魚片粥 and scallion pancake蔥油餅, both were fresh and delicious.
Fish congee was thick and delicate, the fish slices were very tender, yummy.
Scallion pancake was very authentic and not too greasy.
The place was clean and beautiful, shinny, magnificent. Haha. I like the Chinese zodiacs outside, cute.
The service was great, all the waitresses were friendly and nice, served me fruit after meal, even I just had two dishes, I felt so sweet~