Foundation Room

Amazing staff and hospitality! The menu continues to improve. Very generous and enjoyable drinks.

I called and booked a reservation for The Foundation Room and spoke to a gentleman. I specifically stated I am not a member of the foundation room but asked if I can still eat there for restaurant week. The gentleman stated no problem because it’s restaurant week. He confirmed the reservation for 6:30. When I arrived at 6:27 I was greeted by a woman who stated she could not find my reservation. I explained I just made the reservation earlier that day and maybe it wasn’t in their system yet. I then explained I made the reservation with a gentleman and asked if she could check with someone. She advised she doesn’t know who I’m talking about. I asked if I could go upstairs and speak with someone as there must be a mistake. She said no!
I can’t believe the incompetence displayed by this business. It was a truly disappointing experience.

My wife and I are members for the second year in a row. Before joining, we would buy VIP passes for certain show that gained us access into the FR. We love the place. We joined at the first opportunity.
Like any private club, the more often you go the better the staff learns your preferences. Sadly, we can only make it there a couple of times per month but the staff remembers our names and our drinks.
It is the premier place to see a concert/​show in Cleveland. Close and intimate. Sometimes, the entertainer comes to the FR after the show.
The food is 5 star. The atmosphere is eclectic. The service is top notch. There is a private entrance to concert venue from the FR which affords the ability to come and go during a show for no wait drinks. Clean, private bathrooms. Free coat check and more.
In the summer, there is a patio on the top of the HOBs that overlooks 4^th Street for perfect people watching and a great view of downtown Cleveland.
Absolutely go if you get a chance. Join if you can. A great value and a fun time, every time.

A true five star experience! The prefect blend of elegance, exclusivity and hospitality.
I recently had the opportunity to dine on a slower Thursday night in one of their private dining rooms. Every aspect of the experience was high quality.
I wholeheartedly recommend taking advantage of any opportunity you may have to visit in the future.

Good food, small portions, and over priced. I would not pay to be a member too many other good restaurants near by

Went to the Foundation Room for a work associated group dinner. Usually those kind of events have so-​so food, but this food was amazing. The soup was a seafood broth soup (didn’t get the exact name of the soup). It was delicious and had a bit of a kick to it. The salad was an arugula salad with pine nut brittle and a light vinaigrette dressing. The breadbasket was also delicious with Italian crusty bread along with a version of a crusty raisin bread with delicious butters including an herby garlic butter and a cranberry infused butter. For my entrée, I chose the beef tenderloin which was so juicy, tender and perfectly seasoned. Mashed potatoes were served on the side along with a mushroom glaze. The dessert was a little weaker with sorbet and gelato which was tasty but kind of left me wanting more.
The room itself is also very cool and «rock and roll”-ish with fabric on the walls and a private elevator you take up to the room. Definitely a cool place to host a private party.

Nicole was an amazing server. She was one of two people serving the entire rear of the upstairs dining room. She was efficient, friendly, talkative, funny, didn’t make 1 mistake — everything you’d want in a waitress. The experience up here was wonderful. Our meal was great! I loved the black Grouper fish special and the broconili was cooked perfectly. The dining room is a very unique space, but calming and a peaceful place to dine. It is a very different atmosphere from the downstairs part of the HOB — it retains the same spirit but in a less crazy way. The patio gives a nice look of E4th St. After our meal our waitress took us on a tour of the area showing us the different rooms of the bar that can be reserved and giving us a glimpse in the music room which overlooks from above the backstage area of the HOB concert hall. I will definitely be back here and bring more of my friends and hopefully run into Nicole again! This time around I was showing the place off to a friend in from Chicago and I think she definitely made him feel welcome.

Went with a member this last time on a Saturday night. It was not very crowded, but most or probably all of the tables were not bussed and overflowing with dirty dishes… Once made aware, they did come out and partially clean one small table. The bar was not very busy, but the bartenders did a good job making themselves look busy and not being very helpful. After being ignored by the bartenders for about 10 min we left. The member we were with did register a valid complaint. This is the third time having not so great service in this place. It is kind of a running joke for us now! Kind of a cool atmosphere though.

Went there first time last week with a few colleagues, one of them was a member. We had a drink at the bar, the bartender was very attentive. We then went upstairs to the restaurant. All appetizers were really good, esp the chicken lollipops (i think thats what they were called). I ordered the short rib and it was excellent. Others had the prime rib and the steak and were very happy as well. Service was quick and friendly, would definitely come back.

Place is a hidden gem. Very cool spot to hit up before a show. They have food but Ive yet to try. They dont even mind if ya breakdance there…

The last thing I ever expected from the House of Blues was to be surprised. I consider HOB to be pretty predictable and it definitely isn’t a place that I’d consider for any type of nightlife outside of a concert.
Enter: The Foundation Room.
This place is pretty cool. It has a hookah lounge meets Morocco meets Bourbon Street vibe (w/​the outdoor patio). It’s eclectic and intimate and I’d love to go back again, order a bottle of Pinot and a cheese plate and just pretend like I’m hanging out somewhere 3000 miles away.

We went for the first time with a group of ten, the group left after a very long dinner agreeing it may have been the worst place we had ever eaten at! We had not had any of the food we ordered for 2 hours and 10 minutes! No I am not kidding, in fact the service was so bad we had to leave the table and go down a floor to a cash bar just to get a drink! Avoid this place at all cost!

Review for the bar only:
The atmosphere is great, dark, eclectic and relaxed.
The service is definitely lacking. I asked for a cocktail on the specialty list and was told that the bartender did not make those? Ummm, its on your menu??? Took a log time to get a second drink and the bill when the bar was not at all full.
To his credit, the bartender gave us a free round bc he did not have enough wine to complete the order and we had to go to our show. But I also felt like he just wanted to give me the half glass and have us leave.
Overall did not meet my expectations.

I’ve been to the House of Blues Foundation Room about five times over the past few years. Lets just say the WOW factor has dropped. It seems each time I go there the service gets worse. The service isn’t bad but it’s no better than anywhere else.
The first time I was there it seemed like we had two waitresses waiting on us. They would explain everything to you about the menu and help make choice if you were undecided. If you left your table and went to the bathroom, your napkin would be re-​folded and all your crumbs would be swept away. If you ordered a bottle of wine it would be kept cool in a chiller.
Well all of that is gone. The food is still good, but the wow factor has left.

I was invited up to the Foundation Room before a Foreigner concert.
This was my first time in Cleveland and most certain NOT my last!
I loved this place and their very friendly employees… one of the cocktail ladies was so nice she even gave us a VIP pass to her other place of employment.
The concert at the House of Blues was AWESOME — and that is where we met a great friend named Vesty… We shared lots of stories and PBR in a can at that show… I will always keep him and Cleveland near and dear to my heart!