Hard Rock Café

I had the fajitas. The shrimp were large, that was good. But the food was really bland; it was like they didn’t put any spices on it. Where I come from, fajitas are brought to the table practically on fire, steaming and sizzling. Here they were lukewarm. The cooked vegetables were also lukewarm and just limp, not really grilled. I was pretty disappointed in this meal.

The hubby and I came by here at happy hour while in town for a few drinks and appetizers. We ordered the bruschetta and nachos. He had a smoothie and I had a margarita? The bruschetta was one of the best we’ve had! So good. The nachos were awful. I can make better at home. Drinks were good. Wouldn’t go out of my way to eat here… but if near, mid go again.

this is a nice looking restaurant with the worst service I had at a resturant in over 30 years I would not recommend this place to anyone even if it was free. the Burch buffet looked good but upset my stomach as soon as I ate it. Almost all the food was frozen cold

I’m always weary of these huge chain restaurants and their verbose menus, but it was the only option at the time and the experience fell flat.
I don’t know how they caramelized the onions on my burger but it was impossible to finish eating. There was so much of it that the bad taste of the onions ruined the whole thing.
Twisted mac and cheese was sent back to the kitchen immediately after it was brought, the cheese was curdled and had a very repugnant taste.
Server was nice and apologetic but would not make me return to Hard Rock Café.

The reviews for this Hard Rock seem pretty mixed. And I think I get why. If you go like my wife and I did for a tourist experience, this Hard Rock is pretty great. They have more memorabilia than some other Hard Rock’s I’ve been in. And, because quite a bit of the mementos are along the stairs down to the basement dining area that mostly goes unused, you don’t have to crane your neck over other diners to take a close look at anything.
If you’re going to the Hard Rock as just a place to eat in Cleveland, I have a feeling you’ll be disappointed. The food is pretty pricey for what it is and the restaurant is crowded in design. By that I mean that the dining area is so tightly packed with tables, it’s almost impassable. Service was so/​so. Our waitress was attentive and even comped us a free beer when the bartender mixed up my refill. However, I did see other servers who seemed pretty brusque and I can’t remember much of anyone smiling. If congeniality is important to you, this might not be the place to go.
So if you’re looking to see some awesome rock memorabilia (maybe before or after visiting the nearby Rock and Roll Hall of Fame), I think this is a great place to visit. The food is tasty and the walls are lined with great stuff. If you’re just looking for somewhere to get a burger on your lunch break in downtown Cleveland, this might not be the place to go.

I’ve been going to Hard Rock café’ all around the world and this is the WORSE ever.
Just don’t eat here! Food it’s gross and disgusting and if you want to eat a good plat of food you have to order more than 3 meals! I don’t eat a lot but with an appetizer and a meal I wasn’t full at all! Waiters were rude and the place smelled a lot.
I’m never going here again

I always love their fries… super yummy (and how I like them). I tried a new menu item, the Tropical Burger. It was definitely something different but pretty tasty. My servers were okay, their service was passable lol.

Great place for food and desserts great atmosphere. If u are in Cleveland this is a must see place to go to see more Rock and Roll stuff

Let’s face it, Hard Rock Café isn’t known for its fine dining experience, but when in the city of the Rock and Roll Hall of Fame, you almost have to go. The food was OK, our server was awesome and fun, with purple hair and coolness! My fiancé loved the weird indie-​type videos so he was happy, and my gigantic blue drink made me very happy. It was not disgusting but a bit odd, I can see how someone might not like it but that doesn’t mean it was made wrong.
If you go in, ask for Cholo Baggins, she will take awesome care of you! :))

I’m on the fence about this one. I really wanted to give it at least 3 stars but I just couldn’t. The reason why I couldn’t was because of the customer service. I swear they do not know how to treat customers. Every time I’ve been in here the servers have been so rude and just looked like they didn’t want to deal with us. Our server today barely talked to us and when she did she was looking around at other tables. Two of us ordered their lunch special salad which we later found out that it came with soup. She didn’t tell us it came with soup or what kind of soup it was.
The salad was ok, not bad for a lunch soup and salad. The soup was a potato soup, it would have been good if it was hot but it wasn’t even warm. For a room temperature soup, average soup and crappy service, I don’t know if I will be back. It’s a shame that they aren’t trying to do better since Houlihan’s went out of business.

It’s OK as far as hard rocks go. Not very friendly or knowledgeable staff to help with the artifacts there. It was too much to answer some simple questions about the place.
The jumbo sampler was amazing!

I’ve been to over a dozen Hard Rocks around the world, with Cleveland being the latest. You expect a certain consistency of quality, service & presentation with a restaurant like this & Hard Rock Cleveland delivered on all three counts.
While it was a bit difficult to find as a first time in a while visitor to Cleveland, once we got there, the wait around lunchtime wasn’t very long (20 minutes for a party of 3), the service was friendly & fairly quick & the food was actually better than average — I tend to get the same thing on my first visit as something a litmus test (the Honey Mustard Grilled Chicken, if it’s available).
You’re in the city of the Rock & Roll Hall of Fame. The Hard Rock is steps away from Progressive Field & is an ideal stop before an Indians’ game. If you haven’t visited yet, why not?

I’m not a fan. The food and drinks are overpriced for what you get. That’s my big issue. There are so many better places to go in walking distance. The service is fine, but everything else is just not work the money. That is unless you want to pay $ 10 for six wings or $ 15 for a mediocre burger.

I haven’t been to the Hard Rock Café in Cleveland for several years and I am not sure why because this past Saturday I had a really pleasant experience. Trying to stick to the rock and roll theme, prior to attending the Induction Ceremonies in Cleveland I made reservations at the Hard Rock where they had no trouble accommodating our group. The waiter was impeccable, a little slow on the drinks but the bar seemed rather busy so it wasn’t that much of an issue.
As for the food, I had a hankering for a burger and opted for the Original Legendary Burger that was topped off with some crisp bacon and one of the most delicious golden onion rings I’ve had in awhile. The special sauce they had on the side was almost a smoked chipotle mayo that paired well with the burger and I even found myself dipping some fries into it.
Overall, I found myself regretting the fact that I hadn’t been here in ages so I’ll have to make it more of a habit – and it’s located in the hub of some of Cleveland’ prime spots!
Rock on!