I went through the drive thru on my way to work 7:25am. Ordered a coffee, was told how much it was and to pull forward. Gave her my debit card, she gave it back and my coffee all was good. At night I checked my receipt before tossing it and I was charged for a dozen donuts. I called the next morning and was basically told I was lying. The manager said I had no proof that all I ordered was coffee. I was appalled. I wrote the corporate office and no one even took the time to contact me. What ever happened to customer service. I will never go back there again. Rude people
Buckeye S.
Évaluation du lieu : 1 Strongsville, OH
So sloooooooow. Put the donuts in the box, multiple of 12 maximum. No food is worth this wait. Go down the street to DD. faster, better service and better food. KK sucks unless theyre hot.
Precious R.
Évaluation du lieu : 4 Cleveland, OH
Can you really go wrong with a Krispy Kreme donut?! Sugary, soft, & always fresh donuts that melt in your mouth. They don’t beat Jack Frost but, they certainly beat Dunkin Donuts. Sometimes, I don’t even get a donut when I go to KK because I come for their chiller drinks. They are frozen drinks that come in coffee & chocolate flavors… they are so good! Granted, the employees take a million years to make one but it’s totally worth the wait.
Chrishana B.
Évaluation du lieu : 5 Cleveland, OH
I love Krispy Kreme and really wish there was a closer location to the downtown area. Of course when the lights are on you can go in and get a fresh, free, and hot donut for free. Nice place to go early and take the kiddos to grab a donut and watch them in the making process and then run around on a sugary high!
Mark M.
Évaluation du lieu : 4 Valley City, OH
Wonderful donuts. Good selection. A little pricey for donuts.
Brian D.
Évaluation du lieu : 4 Cleveland, OH
I’m surprised no other review has mentioned this: when the HOT sign is on, if you stop in you can get 1 free hot glazed donut per person in your group. Just ask. No coupons, no promo codes, nothing necessary. Got a family of four and the thought of picking up 4 donuts free and walking out: 1. embarasses you, or, 2. you realize 4 just won’t be NEARLY enough? :) Then buy a ½ dozen and ask for your 4 free to go with it. They’ll gladly oblige. Everyone’s happy. Great place to see your donut being made from start to finish. The machinery is pretty impressive! You can also catch them boxing donuts for the local stores if you’re there at the right time. In terms of size and taste alone, I do have a couple other shops I prefer, but with KK you are getting a certain experience that is unique and fun.
Jim M.
Évaluation du lieu : 5 Cleveland, OH
All I can really say is if the hot light is on you have to stop. Drop everything your doing and stop. Hot glazed are better than my gf.
Bill B.
Évaluation du lieu : 5 South El Monte, CA
Always fresh, be sure you get them when the hot fresh sign is blinking! Chocolate iced are excellent my favorite
Stewart P.
Évaluation du lieu : 4 Jacksonville, FL
Mmmmm… Krispy kreme! I am blown away that this is the only one in the Cleveland area but am extremely happy that this one is near my house. They don’t have the friendliest staff, but let’s be real — who really cares. As long a those doughnuts hit my belly, I am a happy man.
Imran Q.
Évaluation du lieu : 5 Ellicott City, MD
The only Krispy Kreme I can find in Cleveland … why … why o’ why!!! It’s amazing just like any other Krispy Kreme. But I do here there are some local doughnut shops that are well liked — I think I’m going to allot 10lbs to be spent doughnut shopping.
Jillian N.
Évaluation du lieu : 5 New York, NY
What’s better than a glazed Krispy Kreme doughnut? A glazed Krispy Kreme doughnut that you just watched as it was created, deep-fried and glazed before your very eyes, with your face smashed up against the glass that allows you to see the doughnut-creating process in the back of the store. Awesome.
Kimberly K.
Évaluation du lieu : 3 San Francisco, CA
call me sheltered. but i never knew krispy kreme had more flavors than the original glazed. i didn’t know that dessert whore had some sour cream donuts up her sleeve. …musta been a big sleeve, considering the caloric intake of these things, but whatever. they’re no ol’ presti’s sour cream, but sour cream nonetheless. so it’s me. this sugary whore. my couch. and a crappy chic flick on the oxygen network on a saturday night. .god. seriously. oh. my. god. you sugary whore. i think i love you. if you tell my ass about this, you whore, i’m holdin out on you.