Pizza Hut

Just got some Pizza Hut delivered. Great timing! Was here in less than 25 minutes! Nice and Hot and the Pop was ice cold. A great meal to have on a hot and humid day! Easy to order on line service is what I chose. Even remembers your information

Haven’t been to pizza hut in a few yrs. My daughter and I wanted to try the bacon crust pizza one day a few wks ago so I ordered online (ok that wasn’t successful so I had to call) anyway I placed my order and 5 mins later they called and said they ran out of the bacon crust. This was at noon. Wasn’t very happy. Needless to say I don’t think I’ll be attempting this again any time soon

I haven’t gone to this pizza Hut since June because I paid for extra pepperoni and not only was half of the sauce and cheese missing but so was my + $ 2.00 roni. Today not feeling like driving to my favorite spot Jets in Westlake I decided to go with this place. NEVER AGAIN. Dry– I mean no friggen sauce sporadic cheese but I called and told them to make sure my extra roni was on. I didn’t know I have to tell them or cheese and sauce on too. My goodness

I would stay away from this location. I went here ordered dine in the food was typical for what you would expect. My issue came when I attempted to submit payment using a Pizza Hut e gift card. I was told by the Manager Maurice that I couldn’t use it there because this location was a corporate location (keep in mind that I have used e gift cards with Maurice at this location before) I can tell by the suspicious look he gave the card when I submitted it to him something was up. Maurice even claimed to have attempted to use card and it was rejected… I watched him he made no attempt. So I called corporate and was told that the e gift cards were usable at all Pizza Huts. I then asked Maurice for his bosses name and number to which he replied that he couldn’t give out her number. So I left all of my contact info for her to call me. I finally receive a follow up call (was told she called me back because I called corp not because Maurice told her to call me like I requested) to which I was told that only franchise locations accept e gift cards. To which I replied how are customers supposed to discern between corp and franchise locations and why would you put that determination on customers? I didn’t get as much as an apology for the embarrassment this situation caused me from Maurice the manager or Kate the District Manager. Kate also thought I was some other customer that tried to use a e gift card and they accepted theirs as a courtesy but I wasn’t afforded the same. Kate also stated that they don’t accept e cards yet Maurice claimed to have tried to enter it but couldn’t (this card is a Pizza Hut product) Funny thing I gave the e card to a friend and he used it via the net for delivery with no problem. I even called corp back once more and requested for someone else to call me… no one bothered…

I know Pizza Hur (REALLY!!!)…
BUT, This is one of the only last standing Pizza Huts around in CLE where you can walk in and sit and eat the delciousness of piping HOT Pizza. And, YES it is STILL served out of that black serving pan. Obviously we ordered the breadsticks as well as a Large pepperoni and green pepper pizza. I must admit that they skip you out on the pepperoni, but it was still delious. Unfortunately, we heard that the 117^th will be turning into a take-​out only by the end of the year. So make sure you go and EAT IN before it turns– It’s WELL worth it!