Queen Bee Cleaning Services

I originally purchased a Groupon for Queen Bee Cleaning and found Nikki, the BEST cleaner I have ever had (and I have experienced a lot of different cleaners). She is super-​fast and efficient, and smart and follows instructions. I have a large house and sometimes I have her do the entire house in a «hit the highlights» manner, and other times I have her focus on part of the house and do a detailed cleaning. She brings her own equipment and supplies, but I asked her to use my vacuum, and she accommodates me. She has done special cleaning projects and is willing to help in whatever I need. I find her completely trustworthy.
I did have a bit of difficulty in connecting and scheduling my first cleaning with her when the Groupons first came out. I know the response to a Groupon can be completely overwhelming. Now we have a routine cleaning established, and she responds to text messages and emails almost immediately.
I would not hesitate to recommend her, and in fact have recommended her to friends who are looking for house-​cleaning.

My experience was similar to the other reviews. I also purchased ths as a groupon. I contacted the company via email and phone to no avail. I called Groupon regarding the lack of response. Groupon immediately contacted the company and I was able to arrange an appointment to clean my father’s home. They arrived on time and did a really good job, so I was encouraged. My pleasure didn’t last for long. I contacted them to schedule my second appointment via email. She quickly responded with a time and I immediately confirmed. They didn’t show up for my schedule appointment. I have not received any phone or email regarding the missed appointment. I’ve left a voicemail and sent several emails. I contacted Groupon today and received a credit to my account.

I have such a great experience with this business! They have been extremely flexible and accommodating to my schedule. There are little things that are shown every time I come in to my clean house to show they have gone above and beyond. They are also open to suggestions and work with you on what part of your house you want to get the most attention! Would definitely recommend.

I purchased a Groupon for Queen Bee Cleaning a few months ago. When I went to use my Groupon I called the number on the website and received a recording about needing to email my preferred dates/​times/​household needs if you’re calling regarding a Groupon. It clearly sounded like she was overwhelmed by the number of Groupons purchased to me. So, I emailed. And I waited. And waited. And emailed. And still waited. And I got no response. I ended up going with another cleaning company which I would totally recommend! I contacted Groupon and while they’re unable to refund me of these charges, they gave me a credit to my Groupon account which sucks for me as I’d rather have the money to pay the other cleaning company who quickly responded and did a good job. It’s clear this is a newer business but this is NOT a good way to build up clientele.