The Arcade Cleveland

The Arcade is A lovely space with historic character. The updated rooms at the Hyatt in the Arcade are modern with high ceilings, comfy beds, clean and near all the downtown fun!

Extremely ghetto — it is practically a ghosttown on weekends. I would not recommend visiting this place alone if you are a female. Many many sketchy people.

I rated this a 5 for beauty! But if you are looking for somewhere to shop it is not here. It is empty and sad. I really did close my eyes and remember it back in the hay day. There is a post office and spa and hotel.
I wish something was in this spot. Stop by for photos!

God this place is amazing! This is on my route to take the lil one when we come Downtown to see the lights and pig out at Christmas time each year. Only thing is that only places to go are super high-​end places that I wouldn’t be caught dead in or random delis on the bottom floor more catering to the 9 – 5 lunch crowd. Put in something maybe family friendly or more intresting to the average Clevelander on a Downtown excursion and I would spend way more time and money here, fo sho… Hell, a bong shop and a shady rub-​n-​tug would probably do well here!

This place is b-​e-​a-​utiful and in fact NOT an arcade but a small shopping center with a ceiling made of all glass. I didnt so any shopping but instead just perused through and looked at all the different unique shops. Because I’m a 5 year old at heart, I loved sitting on the large red swivel chairs. I kind of really want one for myself :)
If you’re in the area, definitely walk through and check it out!

I went here last April (I know, I’m a little late with my review) when I visited Cleveland. The surrounding area is pretty young and vibrant. The hotel is located in a perfect spot near Progressive Field and R&R Hall of Fame. Also, it’s within walking distance to House of Blues, Horseshoe casino and a lot of restaurants and bars.
The hotel itself has a ton of potential because the structure is really beautiful however when you look closer, it’s a little depressing. The mall are though is really dated. They may benefit from getting some brighter, more modern and youthful shops in those storefronts — coffee shops, a bookstore maybe, a small restaurant, even a small wine bar or brewery would be fantastic in a spot like that. They just need something new that would draw people in because it felt like a ghost town while we were there — and we were there on a weekend. I believe the storefronts were taken by businesses like a salon, a dry cleaners/​tailor and a small gift shop. Everything else was dark and closed while we were there. It’s a shame really. The Arcade really is unique to any hotel in the area. They should capitalize on that.
The rooms themselves are not up to date, but are clean. The staff is very friendly and accommodating. They offer valet (which I always recommend using) and have packages that include breakfast at the hotel’s restaurant. It’s nothing fancy but it was a good meal to start the day.

On our first visit here, we were absolutely BLOWN away! Not what we expected AT ALL. The «Arcade» mall area is inside the middle of the building that houses the Hyatt Regency Hotel; which is our Cleveland hotel of choice (see other review). So, when we were told that we could have room facing the atrium that overlooked «The Arcade» my husband and I both unwittingly thought «old school video games.» In our defense he’s a computer geek and I’m an academic egghead. :)
The shops in the mall are small and unique. Don’t expect to find a Sunglass Hut here. There are various boutiques, a spa, gift shops and eateries. But it’s not really about the shopping at all. It’s about the beautiful, grandiose architecture and history.
It was built as the first large-​scale indoor mall in American for just under a MILLION dollars! It’s Romanesque style is both breathtaking and an astonishment. They have kept it very well maintained over the years. Even if your not staying in the hotel, The Arcade is centrally located in downtown Cleveland so be sure to stop by and just gaze at the staircase and amazing galleries. Definitely worth a walk through — literally. You can enter on one side and exit the other. :)

The Arcade is a beautiful building in Downtown Cleveland whose beauty and awesomeness I really take for granted. I am resolving to change that — the building is really something to behold, and the people-​watching is stupendous!
In addition to some of my favorite lunch spots (namely, Zen Cuisine), the Arcade also houses the wonderful Marengo Spa and a great seamstress and shoe repair place.
However: If you need to use the Post Office there — don’t. It’s seriously the worst.

Went here on our last night in Cleveland, and it was THE highlight of our first visit to the beautiful city, alongside West Side Market. Apparently level two and up are Hyatt Regency boutique apartments, and the lower two levels are pretty much all retail, occupied by such businesses as a fine dining restaurant, a café that fronts the other side of the building, spa room, and many more.
It was late at night when we stopped here, and the inside of the building was simply stunning with all the lights lit up but not blinding, so the whole place, especially when viewed from a few levels up, looked more like the interior of a giant cruise ship. It made me wonder what Titanic must have been like before the tragedy. So much details in the most unexpected places throughout, so it makes total sense in declaring this place a hidden gem that needs revival of sort. It was kind of sad walking past all those vacant rooms on level one.
Beautiful and quiet, it was perfect!

Again. I just like to sip my Starbucks and check email in this Cleveland Gem!!!
Heard the hotel needs some help so maybe they’ll step up soon…

Gorgeous, historic building with a somewhat boring mix of shops and other businesses… chiropractor, shop for coin collectors, tailor, leasing office — not a huge public draw unless you’re in the market for coins or a new suit. Apparently, much of the space is owned by the adjacent Hyatt.
I came here in the middle of the day and VERY few of the shops were even open, which seemed pretty odd to me. Still, walking through this extraordinary space was a fun experience.

Awesome building with a lot of history located right in the heart of downtown Cleveland. The Arcade was one of the nation’s first indoor shopping malls. The architecture is beautiful, when you go in and see all the brass and iron-​work you feel like you just stepped into a time machine.
There are a lot of shops but three of the four floors are owned by the adjacent Hyatt hotel. I think the variety of stores could be better. They Hyatt specializes in weddings so you’ll find a lot of nail salons and clothing stores.

Definitely an under used piece of history here.
I stayed at the Hyatt upstairs and was less then impressed with the stores here. Basically they use it for weddings with the stores catering to it. A bridal gown stores, an alteration store and a shoe repair. There is the Chocolate bar downstairs but I dont’ get the draw there either.
It is very pretty here, Really nicely done. And for a wedding a great venue. For anything else, not.

How do you rate a beautiful piece of Cleveland history and architecture when you know damn well it’s not living up to its potential?
Well, you’ll have to meet me halfway, here. Have you actually stood in the Arcade and just looked around you? I mean really absorbing the sights and nostalgic feelings it emanates? It’s mesmerizing and breathtaking. I love this space more that I can express and I think it could really be something spectacular as far a business or mall.
Now, have you looked around at the businesses actually residing here? I think the only two places I’ve been and appreciated is the seamstress/​alterations stand and the shoe repair – that’s it. Oh wait, I’ve been to 1890 as well. It didn’t leave much of a lasting impression besides the great view of the St. Paddy’s Day parade.
Parking is hellacious, but then again, not many people are coming here. I have to agree with reviewer Mike M when he said that he can see a bunch of little shops and treats here. But I would add some local boutiques to this as well. We have tons of outlets in CLE to grab local eats and produce. I say we need more boutiques – and some that are priced like they’re in Cleveland, not Manhattan.
I’ll keep my fingers crossed for the day that something awesome is done with this gorgeous space. Until then, I’ll keep visiting here to get my clothing altered.

Gorgeous space, wonderful history. Just wish the stores were cooler and offered more than so-​so merchandise. Still, much worth a walk-​through.

This place is like a Ferrari with no engine. What is the point? It is a fantastic space and has so much potential it makes me sick to my stomach. The place is a ghost town. There was one shop open with some nutball buying lotto tickets. I have never seen such a beautiful space wasted. If this were in Europe it would be filled with people all times of the day. There is nothing here. This place should be filled with small shops and treats, with the people of Cleveland enjoying it. Instead it sits empty, alone, beautiful, like Jennifer Aniston.
Check it out if you have ten minutes to just look around. Other than that there is not much to do.

Spectacular and and unique, the Cleveland Arcade is one of the very best, and one of the few surviving, masterful examples of this type of 19^th-​century architecture in the world. Financed by John D. Rockefeller, this magnificant 300-​foot open arcade was modeled after a building in Milan, Italy. This was a shopping mall built into the downtown fabric of the city before shopping malls had even really been conceived, and this one shows that enclosed but open public spaces can uplift rather than depress.
I once attended a rally for Walter Mondale’s presidential campaign here, and with flags, bunting, and four levels and a floor of wildly angry Cleveland workers, students, and local Democrats trying to bring down the Reagan régime by cheering on old timey pol Walter Mondale, it was like being transported back to the 1890’s.
Cleveland wisely chose to preserve this arcade and a couple smaller and less spectacular examples of the style in the neighborhood, and it’s been redeveloped several times, most recently as the centerpiece of a Hyatt Regency, which is a bit depressing. It’s still worth a walk through to marvel at the thousands of panes of glass that make up the huge vaulted ceiling and the magnificent brass railings, and you might find a treat or treasure in the two floors of shops that remain.