Bergen Imports

Wonderful experience. Brought our BMW 325i last week to change the starter, they ran a diagnostic test to verify that was the issue and within a few hours the starter was changed and the car was ready. They mentioned a hose needed to be replaced and I took it in this morning when they opened at 8:00am. By 2:00pm they were calling to let us know the car was ready.
Our car is out of warranty with BMW and these repairs would’ve cost an arm and a leg. Bergen Imports was very reasonable. Very happy to have found good mechanics!
The only reason I didn’t give them the 5 stars is because it lists as having a tow truck. They recommended an outside towing service but it isn’t an in service.

I was told about this spot a little over a year ago before I bought my car as I was planning out everything I would do to it and its costs.
Once I picked up my car about two months later I took my first trip to bergen imports to schedule a tune, When I arrived I was greeted by Harrys assistant/​secretary Helen she was very welcoming and she let me know that Harry we would be with me shortly.
Before I knew it I was out of there with bodywork and some tuning work scheduled for the day my exhaust arrived. The team over at Bergen Imports is a bunch of respectful people. They are all willing to help you regardless if they work in the back or at the front desk.
The bodywork came out looking flawless, my car looked brand new again and I was in shock that Harry was able to repair all the damaged panels without having to replace them. Although keep this in mind these guys can get really busy so try to schedule atleast a week or two in advanced and you’ll have nothing to worry about and if its really urgent to be honest they seem like they would be willing to work something out if its possible.
I had also went to them a second time for more body work on the same car after mercedes dropped my car off their power pusher. The damage was sustained to the same panels as before but on the opposite side that it was last time, although this time it was a bit worse and I had some rolled fenders that wasn’t a problem they were able to fix it.
These guys don’t try to satisfy you just the first time they try to keep you happy so you keep coming back and thats what I call good business my fellow Unilocalers and I’m sure your reading this first because you know thats hard to come by these days.
My car is mint again and has about 700+hp now for over 6 months tuned by renntech installed by the team at Bergen and have not run into any problems whatsoever.
Give Bergen Imports a shot and they wont let you down.

Just took the wife’s car in this past week. They diagnosed an issue with 2 of the 6 ignition coils, recommended they all be replaced (including spark plugs) and explained that since the coils have been failing, unburned gas has most definitely made its way into the motor oil, so that (and the oil filter) should be replaced as well. They completed the job in one day and charged me exactly what they estimated. No surprise charges or hidden fees. When I went to pickup the car, Ilyas explained all the work to me, walked me out to my car and made sure everything was working well. The car felt brand new on my drive home.
I like the work they have done, I trust their explanations and I feel they are worth the price. Excellent neighborhood mechanic which I will definitely be going back to again.

I brought my Porsche in for painting of the lettering and it came out very well. They were a decent price and great to work with. I will be going back to them whenever needed.

Sooooo glad I found this place! Always a challenge to find a good mechanic. Communication and service was top notch. We were always on the same page with my (and my cars) needs. I won’t go anywhere else now.

Moved into area about two years ago and was looking for a mechanic for my BMW but was not motivated until I needed (thanks to my daughter) to have the front bumper refinished. I researched and found Bergen Imports. Upon visiting them and seeing how buttoned up their operation was both on the mechanical and body repair side I had them do the job. I have since had my car serviced and repaired with them. Excellent service, incredibly knowledgeable, straight forward and very nice people through and through. All you have to do is take one look at the caliber of cars they work on and you get the picture. I will not go anywhere else.

I needed repairs for the front headlight and back bumper for my 2013 Audi A4, but I was unsure where to go. I Unilocaled nearby places, found Bergen Imports, and brought the car by. The staff were kind, competent, and flexible. They fixed up the car to look like new. My main contact was John, and he was great to work with. He was trustworthy and knowledgeable and seemed to have my best interest at heart.
As a woman, I have felt uncomfortable going to other body shops, but everyone at Bergen Imports was respectful and professional. I highly recommend to anyone who wants peace of mind that their car and they are in good hands.
Will definitely be in touch again when the need for other service arises.

This place was recommended to me by two people so I went over there to see if they could fix my trunk lock after I was in an accident. I believe the guy’s name is John that took care of me. He inspected the lock, got me a quote for a new piece and work ($ 200) but then wanted to check the lock again to see if he could fix one of the pieces and save me some money. Well golly gee! He managed to fix the lock and even was able to fix the second piece as well.
The best part? He didn’t even charge me! What was also great was that I had body damage on the car as well and I asked about a price. He didn’t push for me to fix it as it would be expensive and I have an older car and it really isn’t worth it.
They seem very trustworthy. I would recommend them and will go to them in the future if I need body work.

I took my car to Bergen Import a couple of weeks ago for body repair. My infiniti G35 got side swiped by a semi from bumper to bumper. The body shop manager John gave me an estimate which I though was a little high at first. He explained to me that it is because he need to replace both door panels. He was very patient, thorough and professional. What I learn to appreciate was the fact that he wanted to do the best job possible and will not sacrifice good results by taking shortcuts. So if you want good professional body work done, Bergen Imports is the best in the area. I was more then please with their work.

Objective review based on my experience: In the not so distant past, I took my car to Bergen Imports because my steering was very stiff, specially at slower speeds and there was a subtle squeaking noise coming from what sounded like the steering column. They recommended replacing the power steering pump. I agreed and after spending roughly $ 1000 dollar in parts and labor, the steering basically remained the same; it was not fixed. I drove it home and immediately called them back and mentioned that the car felt the same. They had me go back, where it was explained to me all the work that was done, etc… that we should let the new pump work for a few days to flush, blah blah blah. I left semi convinced that nothing was wrong, and that perhaps my car just had stiff steering. On top of that, some weeks later, the steering deteriorated further and with the help of a friend with a mechanic background, we find that the return hose from pump to steering liquid tank was leaking and that the car was almost without liquid. I had to replace the hose myself which looked like original manufacturer hose. I’d think they would replace the hoses as part of the work. I thought about calling them and complaining, but didn’t see the point at this time. I was already out $ 1000 in unnecessary labor and had decided I would probably never take my car there again.
Soon after deciding that I would not go back, nor any of my family members for that matter, I made a routine oil service appointment with the car dealer, knowing that I was probably going to pay a little more for labor, but the work would be done properly, I mentioned the steering issue and lo and behold, the issue had nothing to do with the pump. Long story short, dealer fixed the issue and the steering now feels like you are cutting through melted butter.
While I’m sure the do plenty of ok work here, they diagnosed my issue wrong, left a leaking hose and upon completion of the work, and after spending a pretty penny, they convinced me that it was normal. You get the gist.
–Unhappy Customer.

go see harry, honest and priced right. he’ll get the job done.

This shop is by far one of the best shops i have ever dealt with, friendly staff and great service. I have been taking my car here for the past 3 years, from performance parts installation to body work and repair they do it it all. When ever i have any problems with my Mercedes, Bergen imports knows how to fix it and very pomp at a fair price. I recommend them to all my friends and colleagues that have German Vehicles.

Not cheap, but Harry runs a terrific shop.
I bought a 1988 BMW 735i that I really shouldn’t have. It needed lots of work and Bergen Imports brought it back from near death. I’ve since put another 60k miles on it.
He’s thorough and really knows his cars. Best with Mercedes, BMW, Porche, it’s weird how many little things he knows about these cars. Sometimes stopping in there is a little like going to an exotic car show. And he stands by his work.
If you like your car, take it here.

I’ve been taking my cars to them for close to 2 years now.
Good experiences so far. Seem quite honest and willing to go the extra mile to check on whatever concerns you have about your car.

If you have an import car like I do, this is the absolute best place to go for service. I don’t trust anyone else in the area with my car. Every time I take it in for an oil change/​tune-​up, they check the car thoroughly for any issues or problems that may be showing. You may have to wait but it’s definitely worth the wait.
By the way, I own a Mini Cooper and the guys in the shop just love it when I bring it in because they can’t help but smile!