These guys are the best for swapping my Sprint phones around! I recently had to get a newer model phone when Sprint dumped all the old Nextel frequencies and made my cell phone corral of Motorola work horses obsolete. Well, the new Kyocera phone isn’t anywhere near as good as a Motorola, so it was time to locate a suitable replacement on eBay and get it swapped. I took a nice used Motorola Admiral in and within minutes, they had swapped out the Kyocera and swapped in the Motorola, transferring all of my contacts from one to the other. Great service from an authorized retailer.