Luv Manicures & Pedicures

Their sign says walk ins always welcome, I walked in as soon as they opened and was turned away.

The window says, «walk-​ins always welcome.» Not true! Went in for a pedicure and was turned away with the offer of an appointment another day. Ummmm… no. If I wanted an appointment I would have made an appointment somewhere else… you just lost my business.

Made me wait 20 minutes with my feet soaking in cold water before anyone came to do my pedi. Then she used a foot scrubber that she uses on all her customers. Never had issues with the Shelby Twp location, won’t return to this one.

This place was THE WORST! Do not come here. I went here with my girlfriend to have a fun mommy date — relax, get some pedi’s and talk. But instead we got to listen to some gabby mouthed employee yap the entire time about her problems an life (I just want to talk to my friend lady!!!). Worst of all she totally ripped me off from a relaxin experience.
What I love about pedicures is the leg massage and getting a cute French tip. Instead the employee doing my pedicure skipped a leg massage altogether because she was too busy going on and on about who knows what. And she used an empty DRY bottle of white nail polish to do my pedicure. She even tried pouring some nail polish remover in this obviously OLD dried out bottle to make it work — which it didn’t! She was too lazy to get up and fetch another bottle ugh.
So so SO disappointed. Don’t go here! Waste of money and SO disappointing.

Just came in today to take off my gel nail and I got in and out in 15 min. Didn’t wait at all. Liz was very friendly and efficient.

Thank goodness I didn’t spend any money as I had a gift card. Way over-​priced for what you get. The lady that did my nails was not very professional and was visibly annoyed when I asked her to fix a couple of my nails. I can’t believe she was going to let me walk out of there like that! In addition — The nails only lasted a week. The Shellac started cracking and lifting. Afterwards, I found her and a coworker outside smoking right outside of the door. Very unprofessional. I would never go back here even if I had a gift card.

Summary: I went for my first Brazilian wax and was disappointed that patches of hair were left behind. I expected more thorough hair removal. I felt like I could have done a better job if I had waxed myself. Which I do now. Perhaps I just needed a different person to do my waxing. But still, the fact that she was allowed to wax paying customers even though she wasn’t very good is not ok.
Details:
The inside is nice and the esthetician was kind. But the waxing process could have been made more comfortable if she had powdered me first. I think she did use come sort of cleansing spray on me before starting to wax, but the spray was wiped off with a towel. So the wax was applied to my dry skin with nothing protecting it. The pain wasn’t unbearable. She also waxed very large areas all at once, which causes more pain and I think it leaves a messier job. Though it is quicker. It was only a 30 minute wax. Also, for the pubic mound area, she waxed the area horizontally? I’ve heard that you’re supposed to apply wax in the direction the hair grows and pull off the strip in the opposite direction. I’m no professional of course.
I was charged $ 50 for the service and left a $ 5 tip. I later checked myself and noticed that a spot was missed entirely. The parts of your inner buttcheek that is normally covered by regular underwear, but exposed in a thong. Basically, the only parts that got waxed was everything that a thong would cover. Which isn’t a whole lot, especially for $ 55. Even then, there were patches in places that she did wax.
It wasn’t a very clean wax job, so I bought my own kit and wax myself now. I use powder, so my skin doesn’t get ripped at. There’s even spray to desensitize the skin before waxing, which would have been nice to use for my first wax.

Used a gift card and was not impressed.
Less than 12 hours later and my nails look like complete crap.
I assumed I would pay an extra ten dollars for my mani/​pedi, but then was told my bill would be $ 45 total. Meaning $ 20 out of pocket because the nail polish I chose was more expensive. So ten dollars for nail polish? Absolutely ridiculous considering there is no sign saying certain nail polishes are more expensive and no one has the courtesy to tell you until after your nails are done.
While the girl who did my nails was sweet, I won’t ever go back here. Even if I received another gift card, I would throw it away before going back here. It looks like an animal chewed the skin on my fingers around my nails. And trust me, it didn’t look like that before I walked in.

I should have known better. My fellow Unilocalers warned me and I didn’t listen.
I had a gift card and thought hey I need a mani let me stray from my regualr place and use this thing.
Again I should have known better!
The place is nice I guess, its kind of dark in décor and the stations are odd. There is literally a TV on inches from your face while you are getting a mani. Not relaxing what so ever.
The gal who did my nails told me she had been there for 3 years. Could have fooled me.
I left there and there was still traces of my previous polish on my nails and my cuticles looked like i let a critter gnaw on them. NOT GOOD! NOT GOOD!
I had things to do so i ran my errands and decided I could not live with this considering on top of the Gift card I still had to come out of pocket which i was not expecting.
I called and the gal who answered was a tad snotty and said they could not get me in that day I would have to come in another time to get them fixed. I let her know I was not going to pay to have my nails done again and her response to me in a snotty way was «we didn’t ask you to did we?» ummm NO! I was just letting you know sassy pants that I was not dropping anymore money at your salon.
So I stroll in there Sunday morning and the manager takes care of me. She took her time and gave me a proper manicure and polish that I expected to get the day before.
Id like to say Crystal did a great job on my nails the next day. Sadly I don’t think i would go back based on price and first impression. Ive never had to have my nails redone where I go on the regular and they charge $ 10 less.
So the lesson here is LISTEN TO YOUR Unilocal FRIENDS!

I went to this location for a classic mani/​pedi. I was greeted by the girls behind the desk, and I had to wait a little while before being told I could sign in due to it was a little busy. I was ok with that and didn’t have to wait long.
I can’t remember the lady’s name who actually did my nails but she was nice. After picking out my colors (Detroit Tigers blue and orange for my fingers and coral for my toes) and getting seated in the chair, she started working on my manicure first. She seemed a little scattered but I didn’t think much of it, just that maybe she was newer at this so I gave it a chance. After the manicure was done, she started on my feet. That was when I actually looked at the manicure, the polish didn’t cover my nail barely at all and the polish was starting to pull away from the bottom of the nail. Honestly they looked horrible. I didn’t say anything right away, I wanted to wait until she was done with my toes to let her know about my fingers.
When she started my pedicure, everything was fine. It wasn’t the greatest pedicure I had but it will suffice for the start of spring/​summer. I was a little grossed out by the gloves she wore (they looked like gloves you wear doing the dishes) and that she used a metal buffer that I am not sure how many people she used it on. Again when she polished my toes, the second coat of the polish was pulling away from the cuticle but you really can’t notice unless you are up close.
Once she was done with the pedicure, I showed her the manicure and how horrible it looked. She looked really sorry for it, she also told me this had happened the day before with another customer. She redid the manicure with another manicurist’s base and top coat but the nail polish just pulled away again. While I was drying, she wanted me to wait so she could check on me again to see how the nails were drying. Now by this time I had been in that chair for almost 2 hours. I waited about another 10 minutes and she never came back out, so I just paid and left. When I got home I took the nail polish off and repolished my nails myself because they still looked awful.
I was contemplating calling the salon back all weekend and finally called today. When I called, the lady who picked up the phone was a little rude and sounded like I was inconveniencing her. All I told her was that I didn’t want to get the girl in trouble and that I believe that it could have been the top coat or the oil they put on after the nail polish is put on. She told me that she has been doing this for 27 years and that they have always put the oil on after the nail polish and that it must have been my nail polish. Well I can tell you, I picked three different colors that were all from their salon and either all of those colors are bad and it was just bad luck on my part or there is something else going on.
Needless to say, I have always gone to the Rochester Hills location and after this experience I will ONLY be going to the Rochester Hills location. I just thought I would be able to get a good mani/​pedi at the location closest to me… I guess not.

I heard a lot of terrible reviews for Luv, so I’ve never gone to any of their locations when I needed my nails done. However, my friend had asked if I wanted to get my nails done with her last weekend, and I agreed to go before I knew it was at Luv because she had a gift card. I sucked it up and went anyway only to find out that everyone is right.
I only got a basic manicure, which was $ 19. Between the price and the fact that the manicure took almost an hour, I would have assumed perfection. But it wasn’t. It was just messy, with polish on my cuticles and some cuticles barely even cleaned up. The woman doing them was having an issue with the nail polish because it was old, but that doesn’t make me feel any better if they have such old polish that it takes that long to apply it evenly and without chunks. I also had a chip on one nail the very next day.
Both women working on my nails and my friend’s nails were super nice, so no complaints there. And my friend’s nails looked a lot better than mine, which is why I didn’t rate one star. So maybe it just depends on who does your nails at each location. There’s just a lot of other places that are cheaper and do a much better job in the area that I won’t go back.

This place is always great. I usually always book a couple pedicure. I go with the «whole lotta» and I get the flavored foot scrub. The staff is always nice and courteous. Great quality of service. A guy needs a good foot scrubbing after a long day. I would definitely call ahead to make an appointment. Great Place. Great Service! LUV’d It

They double booked my appointment 3 different times. Over priced. I went here since they opened service got so bad and the process went up, time to find new salon.

Every time I walk in I’m greeted with a smile. Amy N is awesome and does not let me down. She is personable and experienced. I am always relaxed in their environment.
The chairs are to die for, if I had $ 10,000 I would get one myself.

As a man I don’t have a lot of experience getting manicures, however, I would have to say I thought this was a good overall experience. The cost may seem a little high, but its not as if you don’t know that going into it — so ultimately I don’t feel as if the cost complaint to be a valid one. The time it took to complete was a little bit of a surprise which happened to be about 10 minutes in total, so for that I felt a little rushed but if there were half stars I would give 3.5.

I called ahead to get pricing for 2 pedicures, a manicure and a full set. Very excited to try a salon that is American run. However when we arrived, the woman at the desk was incredibly rude, and we were told we would have to wait to see if appointments showed up first and we could wait an hour or so. Since I called FIRST someone could have mentioned the need for an appointment. Never again. Rude rude rude!

Awful. The woman who did my nails this time was clueless. I got a gel manicure and she told me it would last 2 to 3 weeks. 4 days later it’s peeling. The last time I went I had a pedicure and when I was in the chair I wanted to upgrade because my feet were a mess. The girl said don’t bother cuz I don’t even know the difference between em all. Nice.

DO NOT GO HERE!
I was running around town on a Saturday and happened to be at Target next door. I needed my eye brows waxed and figured since I was right there I’d see if they could get me in.
I am not exaggerating when I say I was BURNED by the wax. I had red marks and scabs under my brow for 4 days! It was horrible! I have been getting my brows waxed for years at various salons and have NEVER had this problem before. As soon as I left I was in pain and figured it was just because I hadn’t gotten them done in a while. I got home was looked in the mirror and was RED. I had to ice my brows for hours and use A&D ointment to help with the pain.

Sure, sign me up for the worst pedicure ever given and charge an exorbitant amount of money! Ugh … I can only console myself for this terrible decision by reminding myself that this was a lesson learned and that unless forced at gunpoint, I never have to go back here again. I know what you may be thinking but yes … It was THAT bad.
Needless to say I would recommend considering another place.

This review isn’t on the staff nor the quality of the service they offer. This is simply based off of their business practice.
Since when is it a good idea to hike up your prices to almost double what they were? My wife has been going here for some time now and has been getting the Gel Polish they offer and it has always been around $ 25 for a Manicure using that kind of Polish. She went there this past weekend and was told the price for Gel is now almost twice what she was previously paying.
The girl apologized and stated she wasn’t sure why they were making such a huge increase in prices because it is only driving business away. She also informed her that by the end of the year all of their other prices will be making a steep increase as well. Why the markups? Business can’t be bad because the place is always packed and even though they offer walk-​ins there are usually none available because they are so booked.
I understand they offer a unique product in that all of the people there are American and speak fluent English unlike everywhere else, but does that warrant this kind of inflation? I certainly don’t think so. My wife is already starting to look for some place else to go because she refuses to give in to these tactics. Keep your prices competitive or I can see this place going out of business in a year or two tops.