Tim Hortons

Small, but don’t let that stop you from going in. Fast, friendly service … two donuts & a medium double/​double, no complaints. Strategically located at 15 & Harper for easy access from and to I-​94.
:)

Its 7:48 pm just stood at the counter for 5 mins and No one came to the counter. I was the only one in the store I called out and said Hello several times. I could here music playing and someone shouts out «All I can find is workout music and I don’t workout». No surprise she obviously doesn’t work either. I called out Hello one more time and finally left. I have never had good service at this location. I know my Tim Hortons grew up on the stuff I’m CAnada.

This location has gotten worse with customer service and speed. The employees are miserable or grumble as they take your order. Tonight the female taking our order was so distracted she could not take an order of 1 xl double double and 1 med double double. Somehow we went from 2 coffees to 3 and then were given 1 med black at the window. When we tried to correct their error we were told they could not do that at the window. We would have to drive back around and try again. Seriously?

I love the food and coffee at Tim Horton’s, however, there’s one thing that you have to go through that risks ruining the experience: The employees. Just went through the drive through and our order was rushed by the person taking the order. When we got up to the window and got the food, of course the order wasn’t correct. Missing a hash brown. In a hurry so didn’t have time to wait for it to come out to correct the order. The order should be right the first time and shouldn’t need correcting.
Get Tim Horton’s, it’s good. But the employees are where the problem is which is typical for most, if not all fast food places.

The employees who work here need major changes. I don’t think I have ever seen any of them smile. Every one always seem to have an attidude. When ordering thru the drive thru you feel like your talking to a mummy, they’re usually yawning and a bickering back and forth. I certainly don’t feel like my business is appreciated.

I wouldn’t recommend this Tim Hortons location to anybody! When going there and placing your order, you are treated as if you are and inconvenience to them and makes you feel super uncomfortable. I had MANY bad experiences there to make me feel it is more than appropriate to let people know it is NOT a good location to go to. I found a better location with upbeat employees that honestly care about great customer service. Even though it is 4 miles out of my way to work… it’s worth it!!!

Seriously disappointed with this location. I went there this morning to sit in a 20 minute line wrapped around the building only to see employees outside smoking and on their phones. Obviously the place is swamped but they’re out there taking breaks. The back door was cracked open, where I saw several bags of garbage hanging out and a maxwell house container full of cigarette butts. I’m just hoping I’m not paying to get maxwell house… Not impressed. If you see another t ho’s a mile from you or something go there. This place needs management.

This is the ABSOLUTE worst Tim hortons location I have ever been too. The people who work there are horrid. Anything you order is accompanied with attitude and a feeling that you have totally inconvenienced them for asking them to do their job. It really is ridiculous how you are treated here, these people’s attitudes are down right pathetic for a breakfast place, or any place of business for that matter. I now drive 5 miles out of my way so I don’t have to deal with any of them, they have a way of knowing how to really piss me off, and ain’t no one got time for that. Whatever you do, take this advice and never, EVER waste your time or money on this location, it’s full of disappointment and people who raise your blood pressure.

I stop going to this location, bc there was always hair or hair-​like fibers on the bagels or cookies. I didn’t notice it until I requested the cream cheese on the side and there it was… several pieces of short strings on the bagel. I went inside, so they could address it (and prepare me another one) and that too had hair-​like fibers on it. That was enough for me, so clearly someone was back there shedding or they weren’t handling the baked goods properly.

This location is decent, and the food that they do serve is as good as any other American Tim Horton’s (Canadian Tim Hortons are far better)!
My only problems with this place are:
a. They have a smaller selection than other Tim Hortons.
b. The people on the morning crew always seem to be yelling at each other; which is ultimately disrespectful to their customers. It’s a small store, so yelling about anything for any reason should never be tolerated by the manager on duty.

This place is so clean, you’d swear it was new! Small store, best suited for drive-​thru.
A couple tables inside for on premises dining.
They have the typical offering of a Tim Hortons — doughnuts and muffins, coffees and teas.