if you need glasses please never ever come to visual eyes they are the worst I’ve been waiting for my child’s glasses for almost 3 weeks and they said that they were going to be here early early was a week later absolutely horrible. I would not recommend this place for the life of me period…
Nelli F.
Évaluation du lieu : 1 Baltimore, MD
None ever answers the phone or emails. They schedule 10 at the same appointment time. Ghetto, unprofessional, overpriced, unorganized. I ordered contacts and it took over 2 months. Stupid me went again and gave them another chance and my contacts were sent to another location instead of mine. Over them. Save your money and energy and buy online.
Janine H.
Évaluation du lieu : 1 Clinton, MD
This place is so ghetto and overpriced, I would never ever go there again. I went in for an exam and contacts. The contacts hurt my eyes really bad. I was looking at frames, not to mention that the frames are very over priced. I got a copy of my prescription and went somewhere else. When I went to the other office, I could not get any glasses because visual eyes charged me for contacts that i did not order or receive. I had to go through a lot of trouble to get the charges reversed. I wouldn’t go there if it was free. Very unprofessional staff.
T D.
Évaluation du lieu : 4 Camp Springs, MD
My only complaint is that I wish there were a wider selection of inexpensive frame options. This place was really accommodating and the doctor has the most awesome personality. This will be my go to place for all my optical needs. Don’t walk, run to this place.
Malia V.
Évaluation du lieu : 3 Camp Springs, MD
Had to wait for a bit, and it was clear they had not registered that I wanted an eye exam though I spent a long period of time on the phone giving all my insurance info and confirming this before arriving. Staff were helpful and doctor was very thorough — really cool equipment that assesses prescription initially. Very frustrating that they would not give me my prescription though I had requested it and did not note they could do so after booking a return visit until I called back. They were intent that I purchase contact lenses through them rather than be able to order them online — just don’t have the time to do so.