FedEx Office Print & Ship Center

I came to this location before and was impressed with the service despite not purchasing anything. So when the time came for custom printing, I drove extra far to put them to the test.
Just like my prior visit, I was treated pleasantly and professionally. I shared that I was in need of custom printing. I created an infographic to illustrate some process improvement skills. The size of the document was not a typical ratio, and it was professional marketing purposes.
I was shown a variety of options and they even created a handful of prints for me to physically review. The cost was on the high side considering the custom cutting and short turnaround (I needed it THAT night). But overall I was very satisfied that they had impressive options and quick service.
Ultimately, my senses were right. If you don’t live near Hunt Valley it can be a drive, but when the materials have an important purpose the cost is a non issue because of the quality of work.
For an improved rating I would have to try a few more services. Please know, the handful of negative ratings for this location don’t make sense to me. Seems like traditional Internet rage. Give them a shot!

Reading the other reviews on here, I was sort of shocked. When I came in, I had to scan a few documents and ship a packet. Not going to a Fed Ex location for a long time, I wasn’t sure of their procedures. But, Lauren, one of the team members was very nice and helped me through it. Introducing herself and taking her time with a positive image.

I normally wouldn’t feel the need to review a Fedex store but I wanted to warn others that this place charges by the minute for internet usage. Not a huge deal, all FedEx stores are like that. Well, the connection is so slow. I felt like I’d stepped out of a time machine into 1997 and had to deal with dial-​up again. Only it was slower than dial-​up. The reason I went in was to print something from my Gmail. To print one black and white page of text ended up costing me close to $ 6 because gmail wouldn’t load. And then opening the attachment took forever. Pretty much every click of the mouse took 30 – 45 seconds to take effect. Do not go to this FedEx if you are in a hurry or value your sanity.

Went to FedEx Kinkos to fax a 4 page document because I was away from my house and office. When I went to pay, the total was $ 7.26! Really? Outragous! There were also no signs stating the price anywhere. When I complained to the cashier– he said «well the fax was long distance» (from Cockeysville to York Pa.) and obviously could care less. Like anyone pays more for long distance calls– what year is this, 1972? Never again– highway robbery