Horrible experience near every time I have dealings with this office. I had an after hour Saturday emergency but when I phoned the after hours emergency line of the office I was never phoned back(I called three times on Saturday) on Saturday, nor on Sunday, nor on Monday so I phoned again during regular biz hours Monday. This office is way too busy and totally mismanaged, they drop the ball on a consistent basis. Because this is one of just a few Parkland doctors the office is easy for me to get to, however, I’ve had enough of the mismanagement and bad medicine. It’s time for me to find a new doctor.