I called to report rats outside our house and Travis sent out an apparently inexperienced assistant to set bait stations outside(nice guy, but he didn’t know where to put them). I was told the rats would take the bait, get thirsty and seek water and die away from the house. One part of that was right — they took the bait, but they died in our attic. We could tell by the horrible smell that lasted for a couple of weeks. Afterward doing my own research I learned that before placing bait they should have peeked in the attic, where there were ample signs of rat infestation. Bait should not have been used — old fashioned traps followed by sealing up attic. Travis, who was very courteous and professional, inspected the attic and confirmed dead rats but couldn’t find the carcasses, so we had to wait out the smell. For the remediation, we switched to Critter Control, recommended by our neighbors. Travis is a nice guy but based on my experience I would say make sure you educate yourself and ask a lot of questions.
Michael r.
Évaluation du lieu : 5 Boca Raton, FL
Awesome guys who are ready when you need them. I used to be a truly Nolen customer until I called Travis when we had an issue. These guys give you the best service and get the job down. I highly recommend them. Thanks guys!
Amanda P.
Évaluation du lieu : 1 Pompano Beach, FL
SCAMERS! By far the worst experience I’ve ever had. They are scammers. They will take your money and never do the job
Mary O.
Évaluation du lieu : 1 Boca Raton, FL
Horrible service ! Would not recommend. Many other pest control companies out there that know what they are doing but not technician from Coconut Creek location unethical, Do not use