Scratch Restaurant

Stopped here for dinner after reading reviews on Unilocal.So glad we did!
I had the signature steak and my hubby had the halibut… Both were cooked to perfection and the portion sizes were just right!
The vanilla bean crème brûlée was the highlight of the night… My mouth is watering just thinking about it!
The pesto and Parmesan bread sticks served as a complimentary starter were delicious!

5 stars for our service and drinks, 3 stars for our food.
We started with a sake bloody mary and blood orange mimosa. Both excellent!
The wedge salad was edible, not worth $ 8. The sirloin burger had good flavor but looked like it was a store bought pre-​cooked patty. The best part of the meal = the fries!

This place was unexpectedly delicious! We went just wanting to get a drink and something light and it was a great choice. Great prices, awesome food and presentation and friendly people. We just got the bacon wrapped figs with goat cheese and huckleberry sauce ~ YUM! It was perfect!

Awesome service we didn’t arrive until 8:30pm for a late dinner and we were warmly welcomed… I’m pretty sure they stayed open just for our 2 top:) The ahi tuna was delicious

Stopped in after hiking Mineral Ridge for a late breakfast. I had the Basil, Spinach and Goat Cheese Omelet, which was excellent. Perfectly cooked and tons of fresh spinach. Asked for bacon, crispy — which came out perfect as well. My friend loved the Eggs Benedict that she ordered. Will definitely go back to try their happy hour, which starts at 2:30!

After spending two days in Montana, we were headed for Spokane, both to spend the night and to meet up with one of my wife’s college roommates. We weren’t completely certain when we were supposed to arrive, so it being about 2 and our tummies getting to the point of «well, we could wait a little while, but if this person drags us on a walk or something sans food, it could get ugly», the decision was made to turn off of I-​90 in this resort-​like town, one I had certainly heard of, but knew next to nothing about.
First comment: Man, what a lake — must be one of the crowning jewels of Northern Idaho — I’d been to Boise, but the uppermost regions of the state must be amongst the most pristine of the United States. I guess it’s not too surprising they’re also included in the most isolated.
Second comment: Coeur D’alene: Apparently it really is pronounced as «Core Dee Lane», so I didn’t retroactively feel stupid saying it as such. Granted we only drove through the town, but it really does make good use of the lake as its focus point.
Anyway, we looked in the downtown district for someplace to stop, found a parking spot in front of Scratch, and figured why not. We walk in and realize it’s one of these restaurants for which giving directions as to what to do for prospective patrons is not a priority. We stood for a minute, then were directed to sit down at a table that had not been cleared, nor was there any silverware available for use.
The meal itself was fine — I think in of itself it would have earned the joint four stars. But the lack of decent service is enough to knock it down. It wasn’t so much that the staff was rude — they were pleasant enough, but we just didn’t see very much of them. We had to ask for silverware after our food was served. For the only time on our two week roadtrip, or in fact, in recent memory, we actually had to hunt down a server in order for us to get the bill and move on with our lives.

I had long ago, written Scratch off, after many experiences, as a place I wouldn’t return to, due to inconsistency in both the service and the food. However, about a month ago, we went for breakfast and we have returned every weekend since. I do think that they under staff, with the servers, but the two waitresses that work there now, at least seem to care and try their best to cover everything. And the breakfasts have been delicious. The Frosted Flake French Toast, is incredible… not too sweet and made with a chewy, hearty, sliced baguette and served with fresh jam and chantilly cream, it really hits the spot, with a side of savory sausage! I plan to work my way through the menu. Breakfast has been so good lately, that it has me actually considering giving it another shot for dinner.

Honestly, I would give this place a lower end 2.4 star rating. The place had a promising menu for decent prices but the service was waaaay too slow. It took forever to get silverware let alone a burger and tortellini dish. And when we were finished, my husband had to hunt down the waiter for our bill. And even then, he wasn’t ready to check us out. It took another few minutes for that transaction. It’s too bad because the food was decent.

Great dining experience. Good food at decent prices but what blew us away was the service. We were 8 people and 3 dogs and they were able to accommodate us on the patio with 2 separate tables and our pooches with us. The waitress was fabulous, knew the menu and the drinks, and if we find ourselves in Coeur d’Alene again we would return.

Scratch’s menu is made from scratch hence the name. I had passed this place a lot but never tried it until recently and it is awesome. Great service and They have a demi glaze they put on their steaks that is phenomenal. They now offer over 20 taps of craft beer as well. Another cool thing is the owner is often cooking the food which rarely happens. Love this place

Very disappointed on how we were treated here. Horrible service. What a waste of time.

After a fabulous afternoon in the water, we went to have dinner at Scratch. We sat outside, and enjoyed the late afternoon sunny weather & view of the Main Street activity. Our server was more than accommodating, only that she was working alone ;(It was difficult to find her as she had tables both inside & out. However, she was both apologetic & sincerely tried her best.

Personally I had the salmon and it was fantastic. The garlic mashed potatoes that came with were great as well, as were the Brussel sprouts. Another member of our party had the crab ravioli. Another member of our party had the ahi tuna and loved it. Two others shared the crab ravioli and one liked it, one did not. It did seem like a rather small portion for the price. The crab chowder was delicious, truly excellent, as was the signature salad. In addition the penne with meatballs was very good, and the bread that came with it was great. A good restaurant for CdA.

Katie and I had lunch here and it was absolutely fantastic. We started out with the hummus appetizer and it had the kalamata olives and feta cheese… awesome!
For our entrée, she had fish tacos, and I had the salmon BLT.

Upon |ooking at the menu, I thought some of the items might be quite good but after eating there, I can say that the food is just adequate, at best.
My wife ordered the Guinness Battered Halibut and I ordered the Hot Pot. Her fish was clearly put in the oil before it was hot enough, as the fish was extremely, disgustingly greasy and the batter was soggy and bland; not that it would have made the meal better, but the serving size was rather small too. My Hot Pot, while having flavor, suffered from inadequately rinsed clams that were gritty, saffron rice that was lacking in saffron, and parmesan toast that was greasier than it should have been. Also, there was an unnecessary chiffonade of basil on top of the Hot Pot that didn’t integrate at all with the rest of the meal.
The food wasn’t truly bad, but there was nothing about it that would induce me to return in the future, particularly as it is also a bit over priced.

Had my 1^st experience at Scratch last night. I have been procrastinating because I had heard it was a little expensive. I am a great idiot. I cannot believe I waited so long! The prices are no more expensive than Red Robin. My husband had the fish tacos with a side of a caesar salad. The salad was huge and the fish tacos were incredible topped with delicious guacamole, pico de gallo, and lime. I had the fries and a chicken sandwich, which has an amazing honey cream cheese on it. Not something I would’ve ever thought of but it was soooo good! Then for dessert we shared a huckleberry cobbler topped with chantilly cream and ice cream. Wow. Wow wow wow!
Onto the service, the waiter seated us immediately. He sat us next to the fireplace which added to the cozy atmosphere of the restaurant itself. He was incredibly friendly and attentive. Not once did I need to flag him down for ANYTHING. He was ahead of us the whole night. He quoted us the specials (which ALL sounded amazing), and then gave us time to decide. I wasn’t sure which wine I wanted, so he offered me some samples of them.
There is nothing I was left wanting for upon leaving Scratch. We will be back again and again.

Mediocre is the best word to describe our experience. Nothing was bad but nothing was amazing or worth coming back for. Same goes for the service.

I just love this place. There aren’t many places off Sherman that you can get a quite booth and amazing food but you get the best of both worlds here. It is my new favorite place to go out!

Service was good food was ok. I know that it’s a different chef/​owner than scratch in Spokane. I like Spokane menu better. I mean I would go back for sure but the building had a mildew smell to it. Ever slight in back area.
We started with bacon wrapped figs. Good but a bit dry. I ordered the fig goat flatbread. At the entrance there are photos of the plates. The photo showed a flat bread with a pesto base figs goat cheese pine nuts and basil loaded Mine had no basil leaves and only 5 or 6 nuts. My daughter ordered BBQ pork she enjoyed but she was hoping for hand cut fry. Wife ordered fish tacos. She thought they were good but a lite soggy.

Ranks up there with some of the worse service I had. Been here before and liked the food but without decent service, who cares? I only wish I had read the other Unilocal reviews first. A bad dining experience.
Sorry for the length, but want to be accurate…
I ordered duck with a fabulous sounding side of brussel sprouts though the duck I received came with a large side of potatoes. Waiter: they ran out. Me: better to let the customer know before they order.
After consulting with the chef the waiter came back: the chef pointed out that there were brussel sprouts. I stood corrected — — there were 2 small halves under a sea of potatoes. Me: could I have another green vegetable? The waiter returned with a plate of 3 shriveled beans. What? In the whole kitchen only 3 beans?
Back to the kitchen again — — this time with a full plate of beans though blackened and overcooked. It appeared that the chef was not happy with my concern. Did he retaliate? Food piece resolved though my dining experience deteoriated. There seemed to be little concern for me as a customer and in fact downright disdain.
I asked to speak to the manager but learned none was on duty. Odd. I asked to speak to the chef but was told that he was too busy with other customers though the place was quite empty. Odd again.
Finally the waiter brought over another waitress who did apologize. But the damage was done. My meal had become a horrible dining experience that even some good food cannot erase. Now reading other comments this is not new. Too bad.
I know things go wrong in the kitchen but when they do the staff should apologize and make it right quickly. Hard to do if no manager is on duty and the young staff have to deal with a cranky and perhaps downright mean chef.
There are too many other places nearby where the staff at well– trained, a manager is there and all the staff care about your food and experience. Find a better one and more deserving. SCRATCH THIS PLACE!