C & D Auto Service Center

solid service. had to get a nail removed and plug a hole in a tire, in and out within 30 mins. just call ahead to make sure they aren’t backed up. cost was exactly what they estimated when i called in, but it was a simple fix. wasn’t expecting outrageous costs
would come back for same service

Aside from having a family member to do all your mechanical work for free, C & D is your best bet. They are conveniently located right next to College Park metro, fast, courteous, and competitively priced. I mean, they aren’t ridiculously cheap, but would you really want that with your car repairs?

This place is AMAZING, I would 100% recommend it. The owner is not only knowledgable but also a humble and honest person.
I took in my car with a dead battery, and after noting it was a two year old car, he suggested I take it to the dealership since it should still be covered under warranty. He basically gave up business to give me advice on how to repair it for free! He was incredibly nice and helpful and gave me other free advice as well. He was also able to jump start my car, a feat that even two police men and a tow truck operator couldn’t do.
Aside from this incident, I have also gotten my oil changed here multiple times and highly recommend it. It’s a short drive off from UMD campus and the service is quick and reasonably priced.

Took my car in on ⁸⁄₁₀ for what the dealer said was a catalytic converter issue and it need to be replaced. Estimate about $ 1795. I took it to C & D and explained what they told me. They diagnosed the problem and explained to me what the actual issue was and that my converter did NOT in fact need to be replaced. They fixed my car within a day of diagnostic and my car is rolling again. THank God! and They saved me almost 50% of what the dealer wanted to charge me for a wrong diagnosis.
My only suggestion would be to apply $ 95 for the diagnosis fee toward the actual work repairs instead of tacking on the price. But other than that, I was very pleased.
Thanks!

DREW is the best. Always looked out for me when I first moved here from Atlanta. Everyone there is great; so whoever works on your vehicle, trust it is in good hands. They never disappointed me this far.

I don’t really know where to begin with this review but these guys were incredible when we stopped in last week.
My girlfriend had an interview at UMD on a weekday morning and as we were driving in from Philadelphia, the car began to make awful noises. By the time we were in the College Park area, exhaust was coming through the vents and metal was scraping the ground. Went to the interview then decided to find a auto-​service rather than chancing a drive back to Philadelphia.
The garage was busy but we were immediately assisted by Drew in the office who said they’d take a look at it. We waited for no more than 30 minutes and Drew told us what was wrong with the car, what needed to be replaced, how long it’d take, etc.
Initially we were told the car would be ready by morning which was a bit of a problem since we both worked the next day (and don’t yet have a place to stay in the area) — once we told him this, he said he’d check to see if they have the part. They didn’t, but he said they’d order it and have it done in a couple hours. Price quoted was totally affordable for what needed to be done to the car.
Since we didn’t know the area, Drew recommended a lunch spot downtown and since we didn’t have a car, drove us (!!) to the Metro station. When we returned, the car was ready.
By far the best auto-​store I’ve ever done business with. Drew in particular really went out of his way to help us out. We’ll be moving to Tacoma Park in August and plan to make this our regular spot for the car!

After two disappointing and expensive visits to VW in Laurel, my car still was not running properly. I searched Unilocal for a solid and honest auto mechanic and found C & D, for my 2007 VW Jetta. I was impressed with the high level of customer service, as well as honest and helpful suggestions for my car repair. My car repair was completed efficiently and as quoted. Thank you to everyone at C & D, I will be back soon to complete other repairs and body work.

Being a woman in my mid-20’s has always made it tough when it comes to getting my car serviced. I have never felt the need to praise or recommend (except for my hometown auto shop, of course) an auto service place. Until I recently when I needed to get my car serviced before I moved. And even when I need simple things as this done to my car, I’ve been met with condescension and often am over-​charged. But at C & D from the first phone call they were pleasant and easy to deal with. Every guy there was nice to chat with and for the handful of things I had done, it was so reasonably priced! I immediately went back to work after picking up my car and recommended it to all of the people in my work place (which consist of mostly women). I wish I had found these guys earlier while being in the area and hope to find someone just as friendly and respectful as these guys were in my new city!

Pretty nice place. They never BS anything and never charges me for a inspection. They even tell me if they can’t work on it before charging me. Their rates are often cheaper than dealerships and can get it done within a day. Located right next to the CP metro so convenient for me to drop it off and go to work (I work at UMD) and pick it up after work.

Avoid. Avoid. Avoid.
*Read this before you bring your car to this scam shop*
**The WORST NIGHTMARE you could possibly get from a car repair experience**
So I brought my car to C & D only because my warranty company assigned this store.
My car was totally drivable and running fine but the engine light was on. So I brought it to C & D for a checkup. In a late Friday afternoon, we went in and this big fat guy at the front desk with a stone face (totally looking like «I hate this job») talked to us like a robot. Unprofessional mannerism + Indifferent tone. But okay, I understand he’s probably just tired because the store was almost closing, so we left our car at the shop and took Über back home to wait for the repair diagnosis and estimate.
Next day, we got a call from the owner, Sam, who told us there were bunch of items that need to be replaced. He was quite unclear on what exactly those items were and why the problems occurred, and he didn’t tell us about the coverage of the warranty, which was the very reason we chose this place. Speaking fast as if he’s on a rush, he said the warranty wouldn’t cover any of the items (which was very absurd because the warrranty coverage we purchased was already the most expensive and comprehensive one)…
BUT ANYWAY I trusted him on the warranty thing. Plus, we badly needed the car back for holidays so I just asked him, «How much would the total repair cost me?» «$ 390.” — - It was a crazy steep price considering it’s an 2007 Mini Cooper that was running perfectly fine. But anyway I agreed with the charge and also asked him to do a four-​wheel alignment for the car ($ 75) and gave him an okay for working on it.
Then finally, I went back to C & D to pick up the car, expecting a charge of $ 465 ($ 390 + $ 75), but then the big guy at the front desk showed me a bill of $ 1050 (!!!) and THREATENED us to pay the bill or else we’re not gonna get the car back. «I’m talking to you man to man. You either pay the bill or you don’t get back the car.»
—-OH, JUST BECAUSE YOU’RE BIG AND STRONG MEANS I HAVE TO PAY THE BILL I DID NOT AUTHORIZE?
I was in profound shock, requesting to speak with Sam because the charge was not what we agreed upon. After hassling for a while, they put me on the phone with Sam. I told him that to my understanding the total cost of all repair parts and labor should be $ 390, instead of one single item for $ 390, but then he pretended he didn’t hear me at all and cut off the phone!
Totally disappointed and frustrated, Sam’s son, John, arrived at the store. John was a much nicer guy than the big reception man. He tried to understand our situation and listen to our statement, but then he couldn’t help us at all, «It’s up to my father. I couldn’t take off the charge without his approval. «And John tried to call Sam again but Sam DID NOT PICK UP THE PHONE.
This is plainly saddening and silly, Sam — What’s the whole point of having your son sitting at your store without any power to do anything?
With all their threatening and playing dumb, I couldn’t do anything but paying the entire $ 1000+ bill just to get back the car for work. And up til now, 2 months later, nobody at the office cares enough to give me a call back to follow up.
SO — C & D is probably the right name for this place — subpar, inferior, deceptive. I would give this place an F and 0 star if I could. And now you understand why this is the only 1-​star review I’ve given on Unilocal so far!

Excellent service. Our company van wouldn’t start and needed it fixed asap. These guys told me to come in the same day. They called me early the next morning and had it done by 11am. They even pulled the car around when they were finished. Excellent service!

After my previous 2-​star review, the C&D manager, Sam, reached out to me on Unilocal to apologize, and offered to buff out some scratches for free. I took him up on his offer, dropped my car off one day this week, and picked it up at the end of the day.
I have to say that I was impressed with the quality of service I got on the car (not only buffed, but also washed, and a bottle of color-​matched touch up paint) — I would gladly have paid for getting this kind of service on a consistent basis. Now this could have been a five-​star experience, which with my previous one might have averaged out to four stars. However…
Two things soured the whole experience a bit, and yet again from a customer service angle (admittedly less so than last time, so only one star off for that). The manager, Sam, was very much trying to make up for my previous experience; but what put me off was something he said during the phone call to let me know my car was done: he said «I really don’t like negative things on my Unilocal page». *Not* «I don’t like unhappy customers». This somewhat gave me the impression he was mostly concerned with negative reviews, instead of customer satisfaction. I would have overlooked that, though, if it hadn’t been for my interaction with one of his employees when picking up the car (the same employee, incidentally, with whom I’d had my previous bad experience with). First, he didn’t apologize for anything, though he must have known he was the person «responsible» for my negative review. Instead, he took great pains to point out how much effort they’d put in, and that they had done it all for free. He even mentioned that the bottle of touch up paint was usually $ 25. I truly appreciate that they went above and beyond what I had asked or expected, but rubbing it in my face like that? He finished by asking if all this would be enough to get me to remove my bad review on Unilocal… Well, yes, I promised an update, but you can’t buy a good review, especially if you mess up on the customer experience yet again.

They were able to fix my car well in advance of what they had first quoted me. This is something I am extremely grateful for since my train ride to work is very long and I get motion sickness. Not to mention that my car is running WAY better too. They will now be my go to for all my mechanic needs.

Outstanding service is what you will receive at this business. I brought my Trailblazer her after going to countless other places regarding an electrical issue with my care. The matter was resolved within an hour. This is the place to bring your car for repairs. No pressure, simply straight to the point fair repair estimates and work on your car. I have found a reliable auto repair shop for both of my vehicles.
Great job
I will be doing business with you again in the very near future.

I will update this review soon. I ran over a deer the other day and had quite a damage. After Geico inspected my car, I took my car to this shop for repair after reading the feedback and visiting a few other shops. For me, it was very important to have my car by the end of the week, and while the other shops gave me estimates of 7 or more days, this shop agreed to give me high quality repair by Friday (5 days) which was great. I am waiting to see the outcome, but I am sure they will do a decent job.

I always took my beat up Chevy Corsica here for repairs when I was in college. I was probably in here every 6 months for a major repair, but I never felt ripped off or short changed. The owner, Samig (sp), I believe, was always very involved and super friendly. C & D always had reasonably prices, always provided good customer service, and got the job done right!
I even took my new car here for body work after an accident. The only hiccup was that my front spoiler hadn’t been reattached when I came to pick it up, but that was a quick fix. I definitely recommend and would return.

Highly recommended! My sister had some problems with her car and looked on Unilocal for recommendations being new to Maryland and all. This was a great choice. We walked yesterday in and were greeted by Drew (Manager) who was very kind and professional. Turns out she had oil leaking and needed to get it fixed sooner than later. Although they were busy and had several cars being worked on, Sam (owner) made it happen on the same day. Not only did he fix the car within a few hours, he provided us with a loaner to use instead of waiting in the shop. Awesome! Awesome! Awesome!
We took the loaner, went to the mall which was great instead of missing out on our day. They phoned my sister when the car was ready and we headed back. The car is running perfectly and the cost was affordable and fair.
I highly recommend C & D Auto for your repairs. They were honest, friendly, professional and affordable. Customer service is top notch!
Thanks Sam and Drew. My sister is very happy. You have become her Go To for any and all auto service needs. She trusts your service.

After having issues with my last local mechanic, I decided to try somewhere new in College Park. My windshield wipers had stopped working while driving through rain and snow. I dropped it off the next morning and within a few hours I got a call that the problem was minor, fixed, and there was no charge.
Both of the men I spoke to were very friendly and helpful. Will certainly be returning for future issues.
Also good to note: Super close to the metro station so I didn’t need to worry about getting picked up or waiting around.

I want to give the place negative stars if I can!
They were totally rip-​off!
I went to the shop to fix the light.
It was probably the wire problem because the head light was turned on when I hit the left turning light.
My car is a bit old and second-​handed so I was not surprised to know it had several problems.
The front desk guy charged me a lot of money for a bunch of repairs I did not ask for and explained to me that any of them was deadly severe.
I picked this shop believing in Unilocal.
And I do not know anything about auto repairs like any other foreign teenage girls like my age.
After they talked me into fixing all of the problems, I did not really question the 4-​figure bills they handed to me.
What drives my furious was when I found out they did not fix the problems they charged me at all!
My light was still wrong; the engine oil was still leaking (the problem they talked me into fixing, which was not touched at all according to the recent auto mechanics I turned to)!
Looking at the bill, they charged thousands on some service fee and I should have noticed it was fraud.
I was so mad to come back and argue for the repairs I should have gotten!
My friends asked me to call the police on this shop and so much I hate to waste more time for this I am actually considering.

I chose C&D Auto Body from reading other Unilocal reviews after my insurance company gave me a list of body shops to choose from.
My car was involved in a hit and run while parked outside of my home. I brought my car here for an estimate and Jose spent a good amount of time explaining to me what type of repairs needed to be done and why some options would be more cost effective than others.
I needed my car repaired within a timely manner (my insurance didn’t cover rental fees) and the manager, Melissa, was very cooperative and friendly with me throughout the whole experience. When I was having problems with my insurance agent, she handled everything for me.
I’m rating C&D four stars only because I requested to be updated on the status of my repairs and the completion date but I had to call to check in every time. Other than that, they did a fantastic job on my repairs and I highly recommend their services.