i needed a simple repair — replace a battery apparently they do this so seldom, the battery must have discharged on the shelf — or else he had a used one… and had the gall to charge me $ 15 after 20 minutes of waiting for the changeover, i finally got my watch back, then a month later the watch started stopping — a sign of battery wear i was in southeast asia at the time, went into a shop and had them test it — battery was bad, and got a long lasting replacement for $ 7, and waited for less than 3 minutes for him to change it. what a deal! i’d be careful about this store def don’t get your watch battery changed there