Acme Memorial

All in all, I was satisfied with my experience with Acme Memorial. I designed tombstone myself and it had some non-​traditional elements and lettering. I visited the place multiple times to see how work is progressing and actively worked on the template to be applied to the stone. Mr. Thomas and Rubio were very patient with my requests and corrections. I would recommend the same practice for other customers — to play active role in template creation and proofread and check each element for correctness prior to the stone-​cutting phase of the work — to avoid mistakes that are hard to fix. The stone turned out to be great, especially the the hard-​to-​do small cut-​outs for the design elements I envisioned. Their prices are also reasonable. They did the great job installing the monument.

Grace is efficient and professional. She is knowledgeable with engraving Chinese characters on the existing tombstone. She knows Chinese characters even though she is Korean and I am very impressed. I recommend Acme to everyone.
Don;t go to Golden Mountain across the street. They don;t understand how to provide good service.

It was a pleasure doing business with a fine company like Acme. Both Grace and her assistant Thomas are really wonderful, considerate, and very competitive in both their pricing & scheduling. I would recommend this company to anyone.
They are professional, and you certainly won’t feel like you’ve been ripped off or had to take out a loan to get what you want.

The finished job came out ok (finally) but be careful and specify exactly what you want, and check out the finished job carefully. We had a headstone done and there was a really big mistake made on it. If I had just taken their word for it and planned an unveiling with the whole ceremony, it would have been a tragic fiasco. Luckily we caught the error and they fixed it but it took another few weeks. Our job took probably 2−½ months to complete, and it was only one small headstone.
On the positive side, the final finished product came out really well and I was very satisfied with the price. I’d say get comp pricing and give them a try if they are competitive but be careful.

Acme Memorial is a smaller monument company in Colma. Because they are smaller they can offer very competitive prices. Their workers are easy to work with and they are very knowledgeable about how to create a work of art.
I think a lot of the monument companies around the area count on you are not going to shop around for a good price because of the death in the family. Luckily I went around to all of shops in the area PLUS a few in Hayward to get quotes. Before my dad past, he pointed out a monument style that he liked which was a very large headstone with curbing around and with large covers. I drew up a design and went to get quotes. I got quotes from American Monumental, Kollman and Sutter, Art in Stone, Golden Hills, and Acme Memorial. Acme Memorial had the best price and Grace, the owner was very nice and very willing to work with our budget. Some of the other companies wanted a few thousand more for the same design.
Acme Memorial, the company, has been around for awhile (the website says 1964) but the current owners took over a few years ago so they didn’t seem THAT knowledgeable about the business. However, their employees like Thomas, the lead on the actual construction, and John, the design person, are great to work with. I had a very specific design that I worked with John on, and he made it up on the computer perfectly. I wanted to be apart of process so I made a good few visits to watch the process. The pieces of granite had to be ordered from India and when it arrived Acme sandblasted it and installed it.
They lost a star because the stone took way longer than expected. We finalized our order in February and Grace said that the it will be ready in July. The stone didn’t arrive until September. Grace explained that apparently when ordering stone from India they are always late. I know that she did her best to try to get the stone there on time but it was out of her hands at that point.
All in all, they may not have the most experience but they have the best prices. Even with such a huge custom monument, after working closely with them, they did a beautiful job on my dad’s monument. If you want to get a good value for your money go to Acme Memorial.