Paul’s Flowers

I live out of town and I ordered flowers to be delivered to my mom in Daly City. She got them on her birthday (I ordered them only the day before.) Mom raved about them. Phew! Crisis averted! Still in moms good graces! Thanks Paul’s Flowers!

I didn’t actually make the purchase, but I was the recipient of a very lovely and majestic looking arrangement. I had just left my home and I received a phone call from an unknown number. When I answered the call, a man said he had a flower delivery for [name], and began to read off my address.
I was, needless to say, surprised and confused and said I’d be right back, and the man said he would wait because he didn’t want to leave them outside my apartment. When I returned home, he very kindly handed me my bouquet, and said he was really happy the person who bought me the flowers left my phone number with the order.
The customer service I received was really impressive and worth noting. The arrangement, as I said, is gorgeous. And the boyfriend totally wins at everything, because the order was a thoughtful surprise… Non-​obligatory flowers; just because.

#73 My go-​to flower shop. I come here every time I need flowers because they’re fresh and they have gorgeous bouquets at a reasonable price. I like how they use vibrant colors and various kinds of flowers, not just carnations or daisies. I usually get the $ 5 assortments outside for the cemetery or for parties and the $ 10-​$ 20 assortments inside as gifts. I once made a wreathe and needed only red and white flowers. I was able to get everything from Paul’s in only the colors that I wanted. My boyfriend used to have his own go-​to flower shop, but he comes here now after seeing how much I like this place.
Sometimes their balloons and cards are a bit outdated and they don’t always have the occasion that I need them for. And they don’t always carry those plastic stick-​ins or pin wheels. They will charge you tax, depending on the person. Flower food is free, so don’t forget to ask for that. Cards also free. $ 10 minimum for credit card purchases.

I grew up in Daly City and have always used Paul’s Flowers when I was in the area. I live down the Peninsula now and I needed to order flowers to be delivered in San Mateo. Paul’s Flowers delivered a beautiful bouquet. As always, I was not disappointed. Thank you for the wonderful arrangement!

Bought long stem roses for my wife for her birthday it was made very nice with bows and nicely done and made her day. Thank you guys I will be back!

I have been using Paul’s Flowers for many many years now and they are awesome. Super friendly and a great variety. They have great cheap bunches for the cemetery and also great ones for the home and other events. I come here almost weekly to get a fresh bunch for the home.

When I ordered flowers for a dear family friends funeral from Paul’s Flowers Colma’s online selection, I selected a beautiful arrangement that caught my eye right away and immediately placed the order. I just wanted to say, when I saw the arrangement in person, it was way beyond my expectations, more beautiful than the picture on their site. They were the MOST beautiful arrangement on display there and it made me feel proud to have been able to say they were from my family. I want to give a BIG THANK YOU to PAUL’S FLOWERS as well as the TOP NOTCH Customer Service I received! Thank you for taking care of me. You have a customer for life!

Don’t come here. These vultures raise the prices depending on who walks in. When we walked in, another gentleman bought some carnations. First it was $ 4.50. Then they changed it to $ 5.00+ tax to 5.50 for a small bunch for cementary. It used to be $ 3.50 for those who don’t shop here often. Go to Safeway and get yourself a bouquet of Lily and roses for $ 4.95. Paul’s is a rip off.

If I’m ever in California…
I always make a point to stop by these two locations… this is always automatic for me — Colma & Sacramento.
Why?
The reason why I go here is to visit, & honor my loved ones that are no longer physically here with us.
Just remember… Even if they are no longer physically here with you, they will always be a part of your life, as memories never fade, and good times will always remain strong & vivid in your mind. :)
I normally drop by a flower shop just across the street from the Olivet Memorial park, but this time I stopped by a flower shop about two blocks away called — Paul’s Flowers.
I’m glad I stopped by this place, as Paul’s Flower shop had a very huge selection of flowers! Prices were very reasonable. Service was great, as the young lady was very friendly & helpful. She even offered to cut my flowers so it would fit properly in the vase, as the flowers had very long stems.
As I was waiting for my flowers, I was chatting with her, and found out that Paul’s Flowers has been in business since 1927!
What an incredible family business! I will bookmark this place, and the next time I’m in town, I will be sure to come back again to get more flowers

We recently purchased a floral arrangement at Paul’s for my father’s memorial/​burial service. My parents were married 62 years, and this has been a difficult time for my mom. She wanted just the right arrangement, and Paul was very kind to her and helped us design a lovely red, white and blue arrangement, as my dad was a WWII veteran being buried at the National Cemetery in San Bruno. He gave my mom a hug and told her that he promised the flowers would look beautiful, and he was right. So, thank you Paul, for being so kind to my mom in this difficult time, and for creating such a beautiful flower arrangement — it was perfect. I will always recommend you to others, and we will be loyal customers as well.

Terrible! They lost my order, & I had to walk into the freezer to look for other roses. I am very unhappy with their service & professional. The clerk wanted to give me some open roses. I told the boss that I wanted some closed ones that last for tomorrow.

This place has the worse customer service. My husband sent me flowers on two different celebrations, when I received them they were all wilted, all flowers opened up, and when I called to complain, the man said okay that’s it. No apology and very expensive flowers for bad customer service.
Not worth it

Floral selection is okay. Customer service sucks donkey a**. Prices are inconsistent. One guy said $ 5 for a bunch of tulips, another guy said it was $ 7/​bunch. Shady McGrady…
Only come here if it’s your last resort. Often times people come here because it’s right next to the cemetery and so it’s convenient. Don’t waste your money otherwise.

RUDE SERVICE! And they don’t have consistent prices and seem to change it based on the person purchasing. We got a nice arrangement for about $ 9…i found the exact same arrangement at a florist about ¹⁄₃^rd of a mile away. For about $ 4. We usually come here because it’s convenient and directly across the street from where my grandma, her brother, and great grandma are buried.
But I’m never coming here again. And here is why
–Now, it’s no secret their prices are off. An elderly Russian lady simply asked the white haired man why the flowers were twice the price of the place down the block. No attitude, she was just curious. HE said
” if you don’t like it, you can leave” firstly WHO THE HECK SAYS THAT TO A CUSTOMER??? OMG
the lady replied «i’ve been a customer here for over 15 years, im just asking.»
I forgot exactly what he said next, but he yelled it.
the lady’s husband responded by yelling at him not to yell at his wife.
and the white haired man shouts «just get out and don’t come back»
WHat kind of customer service is that??? OMG. Half the store just dropped whatever they were planning on buying and left. Including my mom and I… we were appalled anyone would talk like that not only to an elderly lady, but also a customer.
The guy needs therapy and a lesson in customer service. Does he not realize that most people there are going to a cemetery right after.
Do yourself and the world a favor and go to Lester’s Flower shop right past the mall entrance and next to the pet hospital. Not only are the prices reasonable and consistent (half the price of this place) but the lady working there goes above and beyond to help her customers. Mr. Cranky should get some pointers from here.

Never wrote a Unilocal review before, but had to document my experience after my first visit to this place today.
The guy at the counter (tall guy, white hair, he’s the son or grandson of the guy who started this business) was very unprofessional. As I was about to purchase some flowers, I asked about the price of some other flowers. The guy appeared to be upset with me, but I’m not sure why – other than maybe he just didn’t like questions about prices. Right before me, he was chatting up the lady in front of me. When dealing with me, in the course of one minute, he told me THREE times that I was keeping him from eating his lunch. I had never seen a guy whined in such an unprofessional manner to a paying customer before – in his own family business, no less. His wife was a few steps away, but instead of asking her to help, he gave me this attitude that I just needed to just buy and get out.
Finally, his wife came out and he went into the booth. I asked her if they closed for lunch, but she was friendly enough and said they don’t. She charged me $ 5 + $ 5 = $ 10 total for 2 small bundles of flowers. I thought to myself, that it was convenient that they had incorporated tax into their prices.
About 20 minutes later, after visiting nearby cemetery, we came back because we decided to get another couple of bundles for someone that we had just thought of. This time, when I paid, the woman charged me tax, asking for $ 10.93 for the same small two bundles that I had just purchased. I asked her about it, and she claimed there’s always tax on flowers. Did she forget to charge me tax last time, or was she just adding tax onto prices that already include tax this time? I remember that the woman in front of me before was just charged a flat $ 18.00, so it appeared that all their prices already included tax. I noticed that her husband (the whiner) was behind me. Maybe he gave her a signal?
Bottom line: 1) this place provided rude and unprofessional service; 2) I believe they illegally added a phony tax to my purchase. I would not go back to this place again, other than to help an investigation on their taxing practices by authorities.

My family has been a going to this place to put fresh flowers on my grandmothers niche, but recently the experience was just a huge turn off. Usually a pre arranged mini bouquet would be about $ 3 – 4. My father went and asked the man at the register why the prices change during different days. He told me the man got up from his seat and started yelling at him. My mother was there too and said this man was fuming mad at them all for a simple question. Their flowers are super pretty and fresh, but a fresh mouth and attitude isn’t going to keep loyal customers around if it’s going to go down like that. They’ve got enough business from other people and funeral homes near by, but I think our visits to this place are over.

Called this place around 10am and was able to get flowers to my sister around 3pm. I was told the flowers may not be exactly the same as their website but nonetheless they were very beautiful, if not more.
Will use them again.

These guys were so unhelpful and so rude to me when I was trying to organize flowers for my husband’s memorial last week, that they actually reduced me to tears.
I called and asked if they could do an arrangement with some lettering involved and they said to draw up a design and send it over. Once it was drawn up, I selected two bouquets from the website and called them to get an email address to send all my requests to. The guy on the phone was extraordinarily rude and said there was no email (despite the fact that there is an email listed on their website), so I found someone to drive me all the way down to Colma to give them the design.
Once I arrived, I said «I’ve come in because the person I spoke to on the phone was…» I was going to say «confused», but he helpfully finished the sentence for me, before I could get there: «pissed off». (Who talks to customers like that?!)
I thought I’d start with the easy stuff and gave him the name of the arrangements I’d chosen from the website. «We don’t do those,» he snapped. «You have to choose from a catalog here. If you want stuff from the website you have to order it online.»
So, wait. I have to order SOME things online but come in and do the other stuff in person because email doesn’t exist to these people? It felt like they were going out of their way to make my life hard.
The guy I dealt with in store and on the phone (small, sour-​faced, toupee-​wearing, white hair — just FYI) was one of the most unpleasant characters I’ve ever encountered. He was fully aware that I was trying to bury my husband and he consistently treated me like dirt. I have never encountered such an extraordinary lack of compassion.
I ended up getting my arrangements from Absolute Elegance, who were cheaper, kinder, quicker, easier and treated me with absolute compassion from start to finish.

I liked that they were open on Christmas Day but they have some really old flowers that should be thrown away and not sold.

I would say the price range here is cheap. I always get flowers here to lay on graves — every Memorial Day, Veteran’s Day, or any other day I intend to go to the cemeteries, this is where my family has always come for the last 20+ years to get our flowers.
You can get inexpensive, colorful bouquets starting at $ 3.99. I especially recommend coming earlier in the morning (before 10:30am) to get your pick of the best flowers for your deceased loved ones.
I can’t say I’ve ever been here for a spray to sit in the home or for corsages or anything like that. So, I’m not sure on the length of time these things survive. All I know is that they do the trick for gravesites.
There’s parking for about 12 cars, maybe as many as 20 with folks parking up on the sidewalks. There’s also street parking available. It can get quite hectic later in the day.