Johnson’s Laundry & Dry Cleaning

My husband and I have used – and loved – Johnson Cleaners for over 15 years. However, in the last several months it has turned into a nightmare. Our clothes have been returned with stains from their cleaning chemicals and requests to speak to a manager have apparently fallen on deaf ears with not a single phone call to save a loyal customer!
Please note that the counter staff remains welcoming, warm and professional! There has apparently been a change in management and a subsequent plunge in quality and customer care!
When my husband went in today and asked to speak to the manager – the guy ignored him.
We spend thousands per year on dry cleaning and will now find someone that truly wants our business and is willing to earn our loyalty!
Bye Bye – Johnson Cleaners! It’s a competitive market niche and you just fell off radar!

Johnson’s dry cleaning has destroyed my $ 350 jacket and will make no attempt to repair the damage. I don’t recommend their service.