Pro Nails

I will NEVER go back to Pro Nails again. I’ve been going to pro nails for 7 years strictly for eyebrows. I’ve been a long time customer and was definitely a regular. I moved out of the city, so when I came back and stopped in for eyebrows, I decided to get my nails filled in here as well. I was unhappy with the shape and expressed my concern. Received an attitude and was told that it wasn’t the nail tech’s fault. Who else’s fault is it? I definitely didn’t shape my own nails… In order to fix the shape, i was told they would have to cut my nails. She proceeded to cut my nails significantly shorter and then Filled them in from there. They look a mess and the acrylic is extremely thick! (Which is a pet peeve of mine) I then asked if they could thin them out and was told flat out «no.» I ended up leaving without a color and went home to fix them myself. I am EXTREMELY upset. If I am paying for a service, I expect it to be done the way I request for them to look. I am very displeased.

Ok, new to the area and decided to try out a nail salon. I looked at the reviews and made the decision to try them out. First and foremost the people who work there are nice except the older woman who did my pedicure. It was a waste of time, really I could of did a better job by myself. The whole point for me is the professional color application of the nail polish and the foot massage that was supposed to go with the pedicure. Epic failure! Foot massage was non existent and the nail-​polish was in my cuticles. I wanted a eye-​brow wax afterward and before all my nails where painted I was moved to the back to get the wax and my toes painted which I couldn’t see laying down, The woman who waxed my brows was nice but she was rushing, What I found weird lying in the chair is that my brows are thin but I don’t grow hair on my lids. Yes, she was waxing my lids. Please note the picture attached when she applied the wax strip or paper? It really stung when removed. I thought it was a temporary pain as waxing can sometimes feel like that but when I left the shop I notice my lid was red, VERY RED. End result eyelid burnt.

This nail salon is a great value! The prices are very low ($ 15 for shellac polish) and it lasts! I’m on day 14 without even a chip or crack. I travel from Midlothian to come here because I think they are so good. The shop is nothing fancy, but everyone is polite and professional.

I am still on the hunt for a great nail salon. Pro Nails is located in the shopping center with KMart — across from Walmart. The first time I came to ProNails, I signed in for a pedicure on a Saturday morning. I realize the weekends are very busy for salons and I anticipate waiting. However, when I signed in, I asked one of the ladies how long it would be. She said, «a few minutes». Okay, fine. I take «a few minutes» = 10 or 15 AT MOST! At 15 minutes after, I asked a different lady how long she thought it would be. She said, «20 minutes!». Augh, I just got up in left. Granted, my patience that morning was already blown, but if I had been told there was a 35 minute wait from the beginning, I could have done a few errands and came back.
My second try at ProNails was only because I cannot find a good nail salon around here. I went during the week and immediately got in for a pedicure. It was $ 20 and well worth it. The salon appears clean and the staff professional. I might just stick w/​ProNails because I am tired of jumping from salon to salon. They are also very reasonably priced.

i went in and had 2 broken nails and needed a fill bad. I was called and they did it made me look like a diva all over again and i love it. they move the line quick even though my nails are long it still was not bad it took a little time i was cool with it