My first ever Unilocal review because I have never before been so unsatisfied with a business. I had a zipper replaced on a boot. Originally, The zipper went down to the sole of the boot. I have had it replaced twice before at different shops without problem. Instead of telling me they couldn’t replace the zipper all the way to the sole, they sowed in a piece of cloth that is a different color and texture from the rest of the boot. This cloth also bulges into the boot and irritates my foot when I walk. There was no communication regarding this decision. To add: the sewing is messy, there was a tear in the boot that was not there before, it took 10 days to turn around, and it was not cheap. Womp womp
Suzanne H.
Évaluation du lieu : 5 Colorado Springs, CO
Great little shop! Reasonable prices, high quality work, honest recommendations and super fast turn around. I will be a customer for life! Only wish is that they were open on Saturdays.