Tech For Less

Went into the store expecting the kind of experience the computer warehouse stores in the San Jose area had. People who knew their tech. Wanted something very common in the Colorado Springs area. A vdsl2 modem which is what Century Link used for their high speed internet service.
The person at Tech For Less had no idea what I was talking about. He told me if I have him a make/​model, he’d check stock. I didn’t care about who made it. I needed one that could be used with the Century Link service. He refused to try and give anyone who might know more and instead told me to come back when I knew what I wanted. What a moron. I told him explicitly what I wanted and he refused to try and find it.
The help in the retail store consist of technically ignorant clerks. Worse, their prices are the highest I’ve seen in a surplus store. Even Best Buy clerks are much more knowledgeable.

I recently bought a TV from these guys. Every part of this transaction went worse than any transaction I have ever had online.
I made a purchase from you guys which would have been really straightforward buying through amazon.
— First I have to call to confirm my identity
— Next they tell me they don’t have what I ordered
— Then they offer me a refurbished TV for $ 20 less, really?
— Then they offered me a different TV which wasn’t what I ordered and not a fit for this situation.
— Then magically when I want to cancel the order they have the right TV and «it just came in today».
— I asked if this is really a new TV explicitly, they tell me yes it was.
— Then they shipped me the wrong TV, they shipped me the one I told them I didn’t want.
— To add insult to injury, the wifi is broken on this set, I called Vizio support (Vizio support were great btw). I find out through Vizio support who have this history of this TV through the serial number that this was a TV originally sold through Best Buy that Tech for Less bought from Best Buy knowing it had an issue which they assumedly should fix before reselling as refurbished. They didn’t fix the issue and sold it onto me as «new».
Do yourself a favor and save yourself the hassle, buy elsewhere.

When the small order TechForLess sent me didn’t match the product description, Analisa M. was quick to send me the correct product free of charge. Top-​notch customer service!

EDIT:
If you want to skip my review and just want to get better service, go somewhere like PC Brokers or even Radioshack. I guarantee if you spend money here, you’ll be screwed out of it. These guys are just shiesters after a quick buck. I wouldn’t be surprised if this fly-​by-​night operation is gone in another year or two.
I really hate writing bad reviews but these guys are a joke. I’ve been to tons of tech shops from coast to coast and I’ve never had issues like I did when I walked in.
First of all, I walk in and the two guys working the counter are already with other customers. Fine, I understand that. So I browse around their (nearly-​nonexistant) wall space to see if I can find what I was looking for. I had a few simple things I needed:
A 2.5 to 3.5 inch HDD adapter and a coax splitter.
So after about 15 – 20 minutes of waiting, one of the guys finally freed up. Did he decide to acknowledge me? NOT AT ALL. TERRIBLE CUSTOMER SERVICE. (You could have at least waved and said «Hey, I’ll be with you in one moment. You didn’t even make eye contact and I swear it seemed like you were trying to avoid me!)
So I finally decide to walk up to this guy and initiate and he almost instinctually looks irritated at me… I don’t know why, because regardless of the shitty customer service I still approached you with a smile, scraggly haired man. Maybe if you don’t like dealing with people you shouldn’t work in a public-​facing position? Just an idea.
So he finally helps me out. They didn’t have the HDD adapter. Fine, it’s an obscure item. I won’t ding you for that one. It ended up being a hassle to find until I went to the PC Brokers on Austin Bluffs. Much more friendly over there.
But what really stuck me was that when he found the coax connector, he then proceeded to explain to me that you don’t want to buy «gold» coax connectors for various reasons. When I explained that it shouldn’t be a problem he STILL TRIED TO TALK ME OUT OF IT.
I REPEAT, THEY TRIED TO PREVENT ME FROM SPENDING MY MONEY.
I guess being black means my money is no good here? I mean, I hate to call it, but with the adversity and negativity that I received in this establishment, I will never come back. You don’t want my money, fine. You got it, but I’m going to let everyone else know how you treated me, because that’s just plain wrong.
Especailly when, mid-​conversation about my coax-​splitter, another couple walked in and you IMMEDIATELY acknowledged them.
What kind of shit is that?

Waited a full week for delivery and TV was cracked! They were out of that specific TV we ordered now so they couldn’t replace it either. They said they would only replace with a dollar for dollar exchange (which would mean a smaller TV). There were plenty that were comparable TV’s at $ 100 – 200 additional but they said we would have to pay the difference (rude). My thought is, your mistake, fix it! Give us something good since now we would still have to wait another week and it was your fault in the first place.
So now that we have missed black Friday/​cyber Monday sales waiting on their cracked TV. We have the pleasure of dealing with return shipping and a refund, from not only them but also the two year warranty we purchased through their site.
UGH! Is this what we get for trying to shop smart and shop small. Back to the big box store that fixes their mistakes.

The products here are junk. We have bought 3 laptops here over a few years and each time they eventually quit working or run horribly. Nowadays the deals arnt that great if you know how to shop. I would highly suggest skipping this place if you want quality elevtronics. You can’t beat a best buy or costco warranty.

I recently purchased the Samsung Series 5 UN40EH5300 40-​inch LED Smart TV — 1920×1080 — Clear Motion Rate 120 — NTSC — HDMI /​USB /​Wi-​Fi — Black. TV arrived in perfect condition within 5 days of ordering. It works perfectly and the picture looks great! I can always rely on TFT for the best and reliable products. Their customer service is tops also! Definitely will continue to buy from them!
I’ve ordered from them over the past 5 – 6 years at least and they’ve always been the best in service. I ordered a Dell color printer in the past which was defective when it arrived. I called them up and they replaced it next day and told me to do what ever I’d like to with the defective printer (used parts). They are the best!

We wanted a really high end color printer (not a 3 in 1), and got it here for about 65% of everyone else’s price. It is refurbished, we’ve had it for months now, and it is perfect (and fast as anything we’ve ever seen). Top notch product and amazing price. Came expertly packed and shipped quickly. We did buy the warranty (which we’ve never had to use, but it gives great peace of mind for a very low price).

Terrible place, terrible customer service. Advertised a used speaker with a picture of two speakers, and a description of two speakers. Shipped only one speaker. Offered to accept a return if I paid roughly 70% of the total cost in shipping & fees.

Unfortunately I’m not able to give this rating zero stars or I would. I bought a new Sony Bravia LCD in August of 2009. Less than 5 years later the screen is already starting to die out. I called the company and they said they only warranty one year, and they’ve been bought out by another company anyway. I wouldn’t even buy from the new company either. You’d be better off buying from the Manufacturer or a known store by paying a couple hundred dollars more and receive an extra 10 years life on your product.

Weird place. It was kind of hard to find and the signage off Garden of the Gods was non existent. It’s like a tiny Micro Center. (Denver)
I went in and said «I want an i5 or better with at least 1TB for under $ 500.00.» The dude at the little desk looked caught off guard and started typing. He quickly found a HP with 2TB for $ 580. I told him to show me a demo. They don’t really have a demo. in fact they don’t really have a show room. I guess that’s why you save a bit of money there.
The price was right, so he got it sent up from the giant warehouse that I could see through the window behind the dude.
We got out of there and it was easy to set up. I was a little surprised how much preloaded spam ware was on there. I suppose that is my only complaint and it’s probably standard. I know Best Buy actually charges it’s customers $ 80.00 to remove that crap!
No extended warranty pitch, no BS. I would shop there again.

If you order from them, make sure you buy the extended warranty on a refurbished product. My laptop lasted only 6 months so I was very disappointed.

Never again. Summary: misleading web page, shipped defective product, company does not respond to requests for cure/​reimbursement. I ordered a phone for my daughter. The website suggests the company sells new and refurbished items. I do not recall at any time seeing «Used». Upon finalization of the order it showed up as used. Once we received it about a week later we discovered the phone — which looked REALLY used — failed to charge. If we had known the physical condition of the phone for the price we paid, I would have opted to buy one at a yard sale and could have been better off. To eliminate the possibility of a failed battery, and as we had a remaining battery from the identical model phone we had replaced, we gave that a try. That battery would not charge in the phone either and it had worked with the old phone. On August 17^th I sent an e-​mail. No reply. On August 21-​st I sent another e-​mail this time through their web site and received the following notice: Tech for Less strives for customer satisfaction. Due to the time of the year
our responses are taking longer than usual, but we will reply to your email within 4 business days. While this in itself is absurd (if you can’t handle the returns, don’t get into the sales) I waited patiently. No response by even Saturday the 25^th. I sent another e-​mail on ⁸⁄₂₅ that I would not hesitate to report this failed service and pursue recovery of the purchase price and any direct and indirect expenses if not resolved by end of day today. It has not been resolved. I have a defective phone and tech for Less has my money (for now).

I really wish that Unilocal would let me give no stars to a business run this poorly. Though the discounts are nice, the quality of the product is terrible and the customer service is atrocious. If you’re on an absolute shoe string budget and don’t mind being treated like crap– this is probably your place. If you’d rather pay slightly more for product quality and someone who will treat you like a human being, go somewhere else. Anywhere else.

I purchased an open box Brothers printer MFC9440cn in 2010, when it came in it did not work, someone came to look at it and couldnt repair it, so the company sent me a new one. then problems started happening again. I filed a warranty claim with brothers, but they told me that my warranty expired 3 years ago. I bought a printer that was made in 2007. I had an extended 3 year warranty. Called the company and they want me to ship it to New York for repair and now I have to be without it for about a month, which I cant do. A local brothers dealer says to repair would run about $ 200 and would be cheaper to buy another unit. That is exactly what i am doing today. Bottom Line, I got ripped off and now I am going to throw away a machine that I have had for only 14 months. What a shame and what a waste of time and money. DO NOT DO BUSINESS WITH THESE PEOPLE.

I bought a Dell 1320c Color Laser printer at an amazing price and have been happy with it for a few months. I paid extra to get an open box so it would have the Dell original 1 year warranty. The printer broke to no fault of Techforless but when I called Dell they refused to service the machine because, the item wasn’t actually an open box. Actually the item shouldn’t of been in the United States, it was an international item. I’m now stuck with a big piece of Dell junk and Techforless won’t do anything about it.

I ordered 50 single use cameras for a class I am teaching. 90% of the cameras are old. At least that is what the developer told me when the 30^th roll came out purple.
I have kids using these cameras for pictures in their yearbook, and now many of the events can not be printed because of the poor quality. I have tested them by shooting myself, but they are defective. I will never buy here again.

I’ve never had a bad experience, if you need something specific you prob wont find it. But when you need a HD or a simple laptop they’ve never let me down. Do you research and dont settle for something other that what you want. You may have to keep searching, but if they have it, its usually a good deal! Resellers resell stuff, keep your expectations in line and you can buy the sealed brand new item when available. The one time I had an issue was with a Wii controller not being what the item should’ve been and they made it right before I left the store.

This is another one of the shady scammy electronic store companies to stay away from. I placed two orders with this company for overnight shipping and I didn’t receive the item and no one can tell me why it wasn’t shipped. I keep getting the system was down lie. I used to work for one of these companies and I know the deal. I thought because I was ordering two simple wall switches everything would be ok. I guess next time I’ll just go to Best Buy and pay full retail instead of dealing with lies.
How do people stay in business dealing with customers like this?

Outlet store that also sells electronics and other gadgety stuff online. A reseller, with a vast majority of their stuff in the «very used» category, though they claim «like new.»
This is a shady operation, both in the outlet store and especially online. Avoid this business. They need to step up their game in terms of accurate product description, correct order fulfillment, and customer service.
But, if you want to roll the dice, you may get something for the cheap. It could be nasty, broken, and not at all what you wanted, but that’s what you get for scraping the bottom of the cheap-​ass barrel.