Extra Space Storage

Location: The location is not in a convenient area and the area is dingy, which is perhaps why the rates are lower than for surrounding «better» areas.
Rates: Unless you read the link to the link, you may not notice that they’ll charge you for insurance unless you can demonstrate your items are covered. They’ll be covered under your homeowner’s or renter’s insurance, so bring in a copy of your insurance policy to avoid the extra charge.
Ingress /​Egress: On the way in and out, you need to enter a code into a keypad for the gate to open. One time, on my way out, the system wouldn’t recognize my code and I was stuck behind the gate for a while. It finally recognized my code like there was never a problem.
Unit: I have a second-​level storage space. There are two freight elevators, each with a flatbed cart, so transporting items is pretty easy.
Three Stars: Four months after I started renting the unit, Extra Space increased my monthly rate by 12%. I would expect that after a year, but not after four months. A reason this is troubling, and may even make Extra Space a two-​star experience, is that the lights for the units are in the main walkways and are motion activated. The two lights by my unit don’t work properly and so my space is very dark (feel around for boxes dark) and so I had to bring in a camping lantern so I can see in my unit. Four months is too early to increase the rate, and if the rate is increased, the basic element of working lights should be resolved.