Bode Floors

I didn’t make it far with this company due to the very unhelpful lady over the phone. She was not friendly and lost a customer who was willing to give them business if they offered me what I wanted. Basically she refused to send anyone out to come and give me a free estimate. I told her I have a newborn and it’s hard to get out the door and it would be helpful if someone came measured our rooms and we go from there. She said well you need to see the carpet for us to give you an estimate. I already told her I know the brand type and the quality of the carpet we want. She then said you’d have to come in and look first. She was not understanding I don’t have the means to go look at hundreds of carpets with a newborn. I’ve already had two other carpet businesses come by to give me estimates, so the hell with this business. They are def not eager to try and dine me over and make money for their business. Good luck to you old grump.

We had Hardwood, carpet and tile installed in September 2014. The salesman, Bob Wolfe was awesome to deal with. Everything he told us was true and done right on schedule. We were impressed with the installation and the professional job they did. They had the burden of taking up tile in a HUGE area and a no wax floor underneath that. Everything went as expected and planned with no glitches at all. The carpet we purchased was Karastan safe strand. This is a stain proof carpet that is made to withstand the rigors of animals having mishaps on it. We have 4 dogs that have done everything imaginable on this carpet and it was worth every penny. It does NOT stain! So easy to clean up a mess! We have never seen anything like it. I highly recommend this company. The owners truly care about how their customers feel and live right here in Columbia, so they have to face customers everywhere they go! I have read the reviews that others have written and can say that we have NOT had any issues at all with the carpet, tile or wood flooring we had put down.

Terrible company. I had vinyl installed in the kitchen and laminate (looks like hardwood) installed in the living room after a devastating house flood caused by a broken pipe which exploded while I was gone all day. The seller promised everything would be installed in one day. It took 2 different times to install the flooring and they told me they could re-​seal the toilet after unhooking it to install the vinyl in the bathroom. After they unsealed the toilet the same men told me they did not have a plumbers license to re-​seal it and I would have to hire a plumber to do that! The vinyl had huge air bubbles in it and had to be fixed 3 separate times. The laminate had to be repaired several months later due to similar problems. The laminate also scratched very easily. The company does not repair on the weekends or after 2/​4pm weekdays so I had to take off of work for each repair. Terrible customer service and terrible products. I was very dissatisfied and will do business with this company again.

I have the same review under CB Flooring. Same company.
Stay away from this company.
They carpeted my entire home (Bought my home new, the builder used these guys). Excluding the hardwood I had about 4000 square feet of carpet. Every single square inch was not stretched. Within a few months, the carpet had large humps. I called them up to come fix it. I had to move every piece of furniture so that they could stretch the carpet. They came and restretched the carpet using knee kickers only. They did NOT power stretch it. I tried explaining that they needed to power stretch but none of the guys spoke english. About a year goes by and the knee stretched carpet is starting to get humps. I called them up again and they told me tough luck. It was 13 months after the original install and I was out of warranty. (Though it was only about 8 months after the restretch) They could come stretch it, but they would have to charge me. Yeah right, they couldn’t do it right in the first place.
The carpet looked horrible. When I say humps, some of them were two inches high. I had to hire another company to come and restretch. They did an awesome job. BUT I had to pay for it. It also took months as I had to move furniture from each room one at a time. When the new company came in to restretch, the guys immediately looked at it and said «Let me guess, CB flooring?». I kid you not. They knew right away.
This is how bad it was… from one large room in my basement (650 sq ft). I had 2 — 42 gallon trash bags full of excess carpet that was cut by the new company. I couldn’t believe it. What a disaster.
Now I will give credit where credit is due. The hardwood install was fine, as was the tile.
So I had to spend almost $ 700 in labor to have my carpet restretched. And I had to move all of the furniture on my carpets twice before I could get a decent outcome.

We went with Bode to install our hardwood. We got about 700 square feet and, after dickering between them and another flooring company, Bode came out ahead.
The installers took 2 days to put in the floor and took care of moving all our heavy furniture. They got the job done well, cleaned everything up, and were very courteous and prompt. Great experience overall, and I’d go with them again.