Columbiana Nails And Spa

I’m literally in the salon as I write this. Hands down the worst salon I have ever been to. I think I could have given myself a better mani/​pedi. Lackluster service with a don’t give a crap attitude. My friend was actually told to pick another color because the one she chose was ugly. Seriously?

Service was quick and friendly. I didn’t get anything special so $ 57 for a gel mani and a basic pedi seemed a little steep.

I honestly do not know how this place stays in business. The girl that did my nails today messed up one nail, not once… not twice, but FIVE times!!! Her work was sloppy and uneven and is already chipped (gel polish). I did not see a price list posted anywhere. She informed me that a French manicure would be 30.00, just to polish. A «manicure» was going to be 10.00 dollars extra. WTH? Who has EVER had their nails done without having their cuticles attended to? No hand massage, no lotion. She filed my nails AFTER the gel treatment, so it is already chipping. All of the nail techs were record fast so if you are in a big hurry, you might appreciate this establishment. Never again!

This place was only mediocre. If you are looking for convenience and super quick then you picked the right place, but if the want a good/​relaxing pedicure then don’t come here. I left disappointed and maybe I’m spoiled by my nail salon back in Charlotte, but this place didn’t give me a foot massage and nail polish was streaky. Again it’s very disappointing especially when they charge $ 27 for women’s and $ 30 for men’s… Definitely will not return here.

Every time I go to this nail salon, I’m extremely dissatisfied. It doesn’t matter which nail technician I get, they always disappoint. They have the advantage of getting business only because they are the only nail salon in the mall! The customer service is horrible and they treat you like your just another number. They even lack the skills to do your nails correctly, ugh so frustrated.

This is the worst pedi I have ever had in my life. The paint job was fine however the entire pedicure took 15 minutes. She rushed through everything (this was not near closing time). At the end she moved me while not allowing me to dry in the massage chairs even though there were only 2 other customers in the store and no one waiting. After moving me she immediately asked «can you pay me now?»
The above mentioned experience was the «deluxe pedicure» which again lasted 15 min and cost $ 37, complete ripoff.
Aside from the experience, the store was swarming with gnats and the massage chair was on its last leg. Save your money, do your own pedicure at home! Extremely disappointed and disgusted with this place.

I’ll start off as it’s very convenient being located in the mall & has nice décor. However the staff is not very welcoming & constantly stands over you watching the technician and carry on lengthy conversations in another language. My technician said hey to me and that was the extent to any conversation held for the whole hour. They also kept trying to get me to add services that I didn’t need or want & were very pushy and rude. I will never go there again, and was thrilled to leave.

I got the deluxe pedi. Worst pedi I’ve ever had. Could have done a better job by myself. Blindfolded. Bs!!!

If you like the convenience of the location (in the mall) and their ability to accommodate walk-​ins easily & quickly, you’ll enjoy this place. If you’re needing a quality mani/​pedi, I’d suggest elsewhere. I chose an OPI gel nail manicure, & I should’ve known it was not going to be smooth from the beginning. The soak-​off removal of my previous gel manicure didn’t completely remove the old polish. Instead of letting it soak longer, the guy just began scraping away with his metal tool, layers of nail and all. Ouch! I have had many gel manicures & this was the most damaging soak-​off. During the whole process, you must sit through the typical unprofessional loud chatter in a foreign language the workers engage in over your head in these types of budget salons. I’m used to that, no problem. You don’t go to these places expecting a relaxing spa visit.
I’m most disappointed by the final product: Polish droplets left on the skin around my nail bed, bubbles on a couple of nails, & after only 5 days 2 of my nails had swaths of polish peeling off. I went in for a repair, & they were kind enough to not charge me, but it was a sad attempt at fixing the problem. The repair didn’t even last 10 hours before the newer layer of gel polish began peeling off again. I went in for a 2^nd repair & said I’d gladly pay more for a job that lasts more than 5 days. Here I am after only one day again with the same problem for a third time. I actually got on Unilocal to find a better nail salon to fix this mess, & thought I’d give a warning to others out there trying to save a few dollars. To give the benefit of the doubt, the cause of the polish fail could’ve possibly been the quality of the OPI gel nail polish. Nonetheless, after 2 repairs on the same nails, they made no attempt to discard the bottle. Nor did anyone act surprised or try to figure out why such a problem occurred. It seems to be just a manicure factory; Get them in & out quickly so they can go back to watching Netflix on their iPads. I won’t be going back again.

$ 10 for a great eyebrow wax? Yeah that’s awesome. Everything looked clean and up kept. It is not the fanciest or most up to date spa around though.

It’s in the mall so the hours are convenient and the eyebrow waxing was good. It seems a little cluttered and in need of a little general housekeeping. The pedicure equipment and chair were clean though. I’ll go back, but only when I’m in a bind or at the mall.