On The Spot Mobile Detailing

We paid to have our business trucks detailed. The guys who came were nice, on time, respectful and professional. The trucks don’t look much cleaner than if I were to clean them myself. There were several stains in the cloth interior of the truck that still had dirt to the touch after the shampooing. I had to ask the guys to remove dirt still on the doors of the truck. I didn’t even ask them to do a full completion as they were already there for a combined 6 hours. There was still dirt in the tailgate of my trucks and in the bedliners of both trucks. They left a huge pile of dirt, debris and rocks in my driveway where they sprayed out the truck beds. We splurged on detailing for our first time– it wasn’t worth the money to me.

I got a gift card for my brother for Christmas to have his car detailed with this company. I am extremely disappointed and embarrassed with the results of the service. His car looked no different than it would have if he had cleaned it himself. He specifically told me several things that he noticed were not done. On top of the half assed cleaning, they also managed to crack his navigation screen in the process. He had to argue with them in order to get them to replace it, and when they did finally replace it they did so with an obviously used screen that clearly has bubbles in it. He is extremely dissatisfied with the outcome of this service, and I being the one that paid for it am probably more disappointed than him! Save your money!

Happened to find them online, and pleasantly surprised
Very professional and once we agreed on time, they were there waiting for me at the house.
I explained to the 2 gentlemen on what our concerns were i: e pet hair etc. and they proceeded to thoroughly make the inside as new as possible including shampoo etc.
I will recommend highly, keep up the great work

I dropped a smoothie in my car and while I cleaned it up as best as I could, I needed back up cleaning asap. I contacted the owner on Unilocal and was quite pleased at his speedy and professional responses. The appointment went off without a hitch and my car is sparkling. Except the door which I only just noised the other day. It’s the bit that you rarely ever see if you aren’t paying attention when you open it. I’ve cleaned it and the car is otherwise perfect.
I greatly appreciate the speed and efficiency of the On the Spot Mobile Detailing crew and will use the service in the future

The inside of my car was in dire need of a cleaning! On The Spot Mobile Detailing arrived on time and did an amazing job on cleaning the interior of my car! Couldn’t be happier– will definitely use again!

They did what they said they’d do and they did it very well. They were on time, professional, and pleasant to work with. The interior of my car looked new and the exterior looked clean and shiny. I’m happy with the result and I would use them again and refer others.

Very satisfied with the service. Called at around 10am and received the same day appointment. Wow factor service, very reasonable cost, and overall professional experience. Would recommend to family and friends.

Thorough and meticulous job done by Chris and Greg on my SUV despite blustery and cold conditions. They arrived on time, were very friendly, and did a great job. Will definitely call them again for future detailing needs!

Amazing job cleaning my truck. Great service as well. There is nothing bad to say about this company.

Their work, attention to every detail, respect and friendliness far exceeded my expectations. This experience was worth every penny. They really take pride in their craftsmanship.

My wife’s car needed more than an average car wash and interior vacuuming. Sand from summer beach trips still littered the back, and the exterior finish was faded. On the spot came to the house at the scheduled time (on a cold winter’s day, no less) and did an outstanding job on both the interior and exterior. The car looks almost new! The worker’s were polite and efficient.
We will use them again… just need to figure out when I can leave MY car at home!!!

Fast, efficient. The staff came to my home while I was at work. When I returned my car looked pretty good, the inside and outside was detailed. It is an old car and I wanted to have it
prepped before I attempt to sell it. I think I will not have any problems selling it now!
Thanks!

The guys did an excellent job on my Mom Mobile!!! I have Ford Expedition with black interior that shows every crumb and piece of lint. As a football mom at the end of the season, my truck was a total mess. They guys did a great job and it looks brand new again! Thank you!!!

Customer service was good. My car wasn’t as clean as I wanted it. I will try their full detail service before the cold weather.

I used this company two years ago to the three-​step exterior on my hatchback. They did a great job, so I scheduled them this time to do the same service on three vehicles.
First off, I appreciated the call to say they’d be late. I also appreciated the professionalism of the lead technician, Greg. He asked me up front if I had any questions or concerns.
In about two hours, my three vehicles looked shiny and beautiful. It would have taken me all weekend to get them looking that way, so I don’t mind paying for this service.
The missing 5^th star is because I spent time after they left doing the finishing touches that were missed. When I was asked to come out & look things over (prior to paying), I noticed that some black plastic areas on the SUV hadn’t been made to look shiny. When I pointed this out, the technicians gladly corrected them by applying Pro-​Shine. Unfortunately, I didn’t notice other missed areas until after they’d left.
The hatchback had only one thing missing — the plastic «trough» under the windshield wipers hadn’t been made shiny.
There were no issues with the Jeep Wrangler at all.
I was disappointed with the attention to detail on the SUV. The black roof rack hadn’t been shined. When I climbed up on a step stool to detail it with my own protectant, I wasn’t confident that the roof surface inside the rack frame had been serviced at all. Also, I had asked for the door & hatch jambs to be cleaned on just this vehicle (they were already well-​maintained on the other two). When I opened the side doors & rear hatch, the jambs clearly hadn’t been wiped down after being sprayed. There was puddled water on the door sills & in the trunk area. The plastic «trough» under the windshield wipers hadn’t been wiped clean or made shiny. Finally, on this same vehicle, the side mirror glass on the passenger side looked as though it had been wiped with a dirty rag. Not a big deal to correct, just sloppy work.
I will use OTSMD again. I will take more time to look things over before I pay. I wasn’t going to write this review, but I get the impression that management is conscientious, and will benefit from this feedback.
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i had a bad experience. there seemed to be an unfortunate lack of communication which caused this and I hope it is resolved.

These guys came out the day after we called. Arrived on time and fished in just a couple hours with a full detail. The car looks awesome inside and out… like we drove it off the dealer lot. The price was a bit higher than other vendors but judging by our results worth it. Recommend them.

***WRITING REVIEW BUT DID NOT END UP RECEIVING SERVICE FROM THEM**
Original appointment they called to say they were late; i said no problem; called back again to say they were more late (2hrs total); i said no problem AGAIN and that I appreciated the call but we can just reschedule to 6÷3÷15 (No harm so far). The detailers showed up in the rain and they acknowledged that it was raining. They said you are right it is raining NOW and it is ok for me to reschedule. I call head office to reschedule, lady says we’re going to charge you $ 50 extra for coming out. I said «let’s be logical here… it’s raining… REALLY???» So they’re policy is to be late on the initial appointment with the customer being understanding but when they show up in the rain I get penalized? PLEASE! Thats how you lose a potential repeat customer with potential referals.

My wife had her mini-​van detailed by these folks and she was satisfied, so I thought I’d give them a try on my pontoon. There was mildew on the seats, and they did a good job of cleaning those up. There were a few spots that they couldn’t remove, but overall I was satisfied. During the course of their work they asked me to raise the Bimini top — I should have raised it before they came, but I was happy they asked.
When then said they were finished, I came out to take a look, and they hadn’t even cleaned the Bimini top (I still don’t know why they asked to have it raised). The top was covered with those spider web white globs, and I told them it looked pretty bad, and asked if they could clean it. They weren’t too happy, but said they would. After a while they told me they were done, and while it looked like they cleaned some of the top, there were still several «globs» of spider web nests, and at this point I realized it wasn’t going to get any better.
After they left, I spent 2 ½ hours cleaning the remainder of the boat. In the back where the motor is attached they did not clean at all, and when I sucked the leaves out with my shop vac imagine my surprise when I uncovered a bird nest (fortunately there were no eggs). There were 2 compartments that were not cleaned, and this boat has folding seats with storage underneath, and the sides of the seats were not cleaned. Their advertisement states they clean the covers, and the Bimini top cover, not the boat cover itself were cleaned.
After spending $ 440 dollars having a boat detailed and having to spend that much time «finishing» up, I will never use this service again.
~Jim

Overall I was happy about this service, but I don’t think I will be back. The employees and managers were really nice and friendly and the waiting room was comfortable.
I was charged $ 95 for an interior cleaning of my car, but not everything was cleaned. For instance, there was a name tag that was stuck to the center console and when I got the car back, the sticker was still there. Same with the rear windows. There was left over tape remaining on the back window. They did do a good job (I had makeup stains on the sun visor/​ceiling, and a little dog hair on the back seat), just not as thorough as I had hoped. Was hoping to have the car back in sellable condition, but it was a few notches above the $ 20 cleanings at the gas station I go to sometimes in Gaithersburg, MD. Now I still have to find a place to shampoo the seats and polish the interior… although I could just do this myself… yes, I will do this myself… sigh.
Give it a try yourself. Maybe if you mention that you are selling ur car, they will make sure to be more thorough??? Good luck! They are great folks!