Ok I’m a believer. The Big Green Egg grill is absolutely the best. Design, performance, and truth in advertising is no longer a question for me. Even if it is more expensive than other grills, and it is, it’s still worth it. Now for the dealership in Columbia. River Mist Spas is where I bought my Big Green Egg. No complaints, no problems, no sales hipe. Just good information in response my questions. If you want to know why it’s worth it to pay 2, 3, or 4 times the price of other grills at Lowes for example, talk to Mike at River Mist Spas. The reasons I did not give them a five star rating is because every product branded«Green Egg» is really, really pricey. And after spending nearly $ 1400, they would NOT through in a free Big Egg hat«Because of their margins». Whatever the hell that means. Even John Deere farm machine dealerships will give you a free hat with their logo on it when you buy their famously expensive products. Get a clue River Mist. Its a good place to do business. Just bring a wad of cash.