Staples

I came in to order a notary stamp and embosser. This was a mistake. I was helped by Zanga, the GENERAL MANAGER. Yes, that’s right. He said we should start with the embosser. It had several different sizes available. When I asked what the standard size was, he said that it was 1 5/​8″ embosser. This is false. My friend said he would check to be sure and went to look at the notary seals and discovered that 2″ is the size we need. During this time, Zanga left the desk and didn’t return for at least 15 minutes, leaving us alone. When he finally returned, he said that I had to fill out the template on the computer, because he might make a mistake. I started playing with it and eventually figured out, with the help of a state website, what it was supposed to look like. You would have thought this was the first notary stamp they had ever made. When we tried to move forward with the order, the computer kept putting up a window saying we need to «fix it», but not stating any reason. He said that the size of the text wasn’t in proportion or didn’t match or wasn’t uniform; something to that effect. He said that there was no way to continue with the order. He asked us to return after five, when someone else would be working. Although Zanga was friendly, it can’t make up for the bewildering level of incompetence he displayed. If I knew how to design and order embossers, I wouldn’t need to come to Staples. I am very disappointed and Office Depot is run by the same people, so I will just have to go online.