Strictly Running

The store was easy to find. Employees were very polite. Took one employee a little while to find the size I needed. Other than that they were very knowledgeable and they support military by giving a 10%discount. You are also able to run and test out the shoe that you need.

Stopped by to pic up a outer layer for this weekends Run Hard Marathon. Gentleman working the counter was nice I also got a discount on a running fleece thanks for the help

The store is nice and clean, but that is the only good thing I have to say.
I visited the store to pick up race materials and decided to check out the sale table as I was leaving.
There were 3 young adults at the register, 2 guys and a girl. I finally asked for help and the girl look bewildered, but answered my question and returned to her post at the register. I had a another question about the shoe on sale and had to ask for help again. The girl was unsure, so she asked one of the guys at the register. She asked him about the shoe I wanted and he snapped at her stating, «We don’t carry that anymore!»
I then decided to get some running shoes that were not on sale. I had to ask again for help again and the girl came by and helped me. She seemed somewhat educated on the shoes. We finally found a pair that fit me that I liked.
I wear Brooks running shoes, so we are talking about a purchase of $ 125 or more. You would think that with a high priced item such as this, the employees would be more willing to help me. I should have been asked, «Can I help you with something?» right as I showed an interest in the merchandise for sale. I understand that these young adults are probably in college and have other things on their mind, but they really need to work on customer service skills.
In addition, the store was not very well-​stocked on supplements for running.
I was not told thank you, nor did I receive a smile from anyone. This is not a way to run a business. I will shop somewhere else for my Brooks or order them online from now on.

Looks like a great place to get shoes, and that’s about it. I came by the other day to pick up some electrolyte tablets, and I found their running supplements to be woefully lacking. Plenty of GU products, but not much else… Disappointing. The people here were incredibly polite and friendly, however.

Great customer service and employees who know their stuff. Prices were great for the shoes, plus they offered a military discount.