My husband and I gave an early notice, marketed, showed and re-rented our home. An associate at this company told our new renter their application was approved. We are being charged an «Administration Fee» to cancel our lease early. We have asked that this be removed from our security deposit. Turner Properties has refused. Now they have contacted the new renters and told them that their application will not be accepted. We believe that this is due to us responding with legal counsel. Thankfully the Real Estate Attorney that is handling the closing on our home is assisting us, otherwise we would have to pay rent and a mortgage. I would not recommend renting from them. Had anyone asked that question of me two months ago my answer would’ve been vastly different. It’s a shame that this situation has gone this far. I just wanted my applicants to know they were approved so that they could give notice at their current home. I don’t understand why they are being this difficult. I can only assume it is an ego issue at this point. I will be very happy when I am no longer renting from them.
Jordan G.
Évaluation du lieu : 1 Columbia, SC
If I could give this place less than 1 star I would, they did my family down right dirty! My husband and I had been looking for a home to rent for about 4 months, we finally found the perfect house for our family! So we got all the application stuff finished on a Monday, they said it would be about 4 days until we would have an answer. I got an email on Wednesday saying we were approved and they could hold the house for 24 hours! I didn’t see email until Thursday, so I called and made an appointment to discuss everything the next day since we were out of town! We couldn’t finalize any thing that day so I called first thing Monday morning to and told them I would be in to sign the lease and drop off the certified check. It took about 2 hours to get my kids ready, get the check and get to turner properties. I went in and said I’m here to sign my lease, the girl tells me oh I’m sorry but we found a better renter and they already left the deposit, we called and left you a message! Needless to say I was not happy and said some choice words, I had just talked to them 2 hours before and everything was good to go, oh and not the mention they wont even give us our application information so we can give it to another renter! Thanks so much for wasting our time and money!!!