Walgreens

I have yet to have a smooth experience with the pharmacy dept. Every time I have went to pick up my prescriptions or my kids prescriptions there is ALWAYS an issue! I have had to have them correct a home address a few separate times, have had to stand there and argue with them about scripts being called in (they didn’t realize that there were messages on the answering machine) there is one woman in particular that is just straight up rude and mouthy. I get sent alerts when my scripts are ready a do drive 25 mins to pick them up and they aren’t ready. I then have to wait for another 30 mins and watch them scramble to fill them. It’s just an over all pain in the ass. I have yet to get a «good afternoon ma’am, how are you?» Or anything close to that from the employees. I usually just get blank stares or noses that get turned up. If I can avoid going here, then I do it… The only reason I haven’t switched to Kilgores pharmacy I town is bec this is a 24 hour one.

I’ve had better luck with the line at the pharmacy inside when there’s a line of cars at the drive thru

I was in a hurry to print off some pictures so I went to Walgreens. I asked for assistance when editing the photos I wanted to print and the employee didn’t help me or try to find someone to help me. After submitting the pictures to print the employee messed up my order and ended up printing hundreds of pictures. So my estmated wait time was extended to an hour and a half. Like I mentioned before I was in a hurry and I did not have time to wait. The manager did not apologize or even offer a discount. I won’t be coming back. The employees I worked with were rude and uninterested.

I had been going to this drug store for years and I have to admit that they do have some good sales items once in a while, but anything good they have is FAR overshadowed by the terrible customer service. A smile is non-​existant at the pharmacy. They have a unique ability to make you feel like you are annoying them when you are the sick one. There is rarely anyone around if you need help. Rarely is there more than one person at the cash register, even at busy times of the day. When I changed pharmacies, I wondered why I had ever shopped at the other one.

Long wait at pharmacy. Server was down so I paid outta pocket for my Rx, that I had to have! Not happy after allowing 3hrs for the Rx to be called in from KY, I couldn’t use my insurance because server was down! That is crap! Next time I visit Columbia and need an emergency Rx, I will go somewhere else.