I highly highly highly recommend that you look for a different pharmacy. While the store is clean and looks appealing the pharmacy and the people who work in it are a huge joke. They sent me an e-mail reminding me to refill my prescription, I call in the refill, the automated system told me to come in and pick up the prescription the following day after 5pm, I go to pick up my prescription and they tell me it was denied by my Dr. because the Dr. I went to is not longer with the practice and I have to make an appt first. This would have been helpful information before 5:30 on a Friday after my Drs office is closed. I never received a phone call, e-mail or text letting me know there was an issue with my prescription. Terrible terrible customer service.
Matthew U.
Évaluation du lieu : 2 Columbia, MD
This is simply one of the worst drug stores in the area, the people working here don’t seem to have a clue of what the hell they’re doing. There has not been a single time where a prescription is ready on time, they will tell you 15 minutes which slowly turns into an hour &15 minutes. I am exhausted waiting behind the ones with state sponsored healthcare that are complaining for 10 minutes about how they do not want to pay $ 1.99 for«flavoring mix» to be added to their little brats cough syrup… remember they don’t pay a dime for the meds but if they want add-ons they do need to pay for those.(Side note: the last time that I was there suffering after back surgery trying to get my script filled, the customer whining about the $ 1.99 had her nails and hair done, had a Loius Vuitton bag and both the latest iPad & iPhone which the kid was throwing the iPad around like it was a toy). The store is clean overall, if you do not mind waiting forever and risk them not even having the meds in-stock then by all means go there. I like to be able to have the scripts that I need actually filled, therefore I have ceased going there because it is ridiculous to not have the same meds in-stock month after month. I also have 2 other meds on auto-refill, one gets filled twice as often as it is supposed to and the other I haven’t been able to get filled in 40 days and counting. SUMMARY: The pharmacy staff seem very incompetent, and too few there as well which makes for a bad customer experience.
Samuel C.
Évaluation du lieu : 2 Ellicott City, MD
Don’t shop here alot.
Nicole H.
Évaluation du lieu : 3 Crystal Beach, Canada
We showed up to pick up a couple cosmetic items during what happened to be their grand opening and snagged some complimentary chips while we were there. They also had a moon-bounce set up and a grill going with hot dogs and refreshments from all. The staff were friendly and enthusiastic about the new store. The place looked great all around.
Eva W.
Évaluation du lieu : 2 Baltimore, MD
So, my son & I walk into the brand new Walgreen’s that opened up between his doctor and mine. I drop off 4 scripts, am told they would be ready for pickup(in 20 – 30 minutes!) and we go off shopping, picking up a few groceries, and some medical supplies. So, by the time we finish shopping, it is now a half hour later(we checked). Son goes out to the car, I go the waiting area for the prescriptions. And wait. And wait. Get to listen to one of two women working there take a long call. And wait. Finally, 15 minutes later, 45 minutes into 20 – 30 minutes, I go up to the counter. I get my cranky on and watch the Tech FINALLY fill my scripts after I asking where they were in the process.(They don’t have all of them, they never do. Why do we persist in thinking these variety stores have drugs? Yet they manage to keep all that homeopathic water in stock. Go figure.) She continues to take calls, etc. and at every step she keeps wanting me to wait after the line waiting customers but screw that. I WAS there first. I was a patient, quiet customer for 45 minutes and a candidate from customer from hell for the next 15. And you know what? They only did what I asked them to do, what they are supposed to do, and that they had more time to do than they asked for, once I turned into the customer from hell. Most of the time there’s no reason to be the customer from hell, but if they didn’t make it so rewarding to become one, there might be fewer of us. And maybe this is why some customers from hell just skip those 45 minutes in the first place. We’re made, not born. Will I go back there again? Sure, for protein powder. For drugs? Only when I can give them 24 hours to fill a prescription. I’m assuming between one of their shifts, I might get it in a timely manner. Finally, a funny note: When we were checking out with our supplies, our purchases included a huge jar of whey protein powder. The cashier looks at it and then looks at my 6’3″, 300+ lbs. worth of son. Looks at me 5’3″ tall me. Looks at him. «Well, this must be yours,» she says brightly. He shakes his head. «Your brother’s?» Shake. «Your dad’s?» Shake. He points to me. «It’s hers.» And I was regarded with a measure of respect. Too bad they went on to blow it.