Golden Chopsticks

After reading the reviews I decided to give their takeout a chance. I needed something for a potluck and wanted something different. Their chicken fried rice was one of the best I’ve eaten. It was fresh, and full of veggies and chicken. I will definitely come back with my family to try out an entire meal.

Normally I’m OK with what I ordered here, Unfortunately I didn’t get what I ordered as a takeout this time. I always order the #38 chicken egg foo young with White rice because we have 3 people. I even specifically said white rice and she snottily said that’s what comes with it. I got home, found out they gave me the combo that only comes with 2 patty and fried rice with egg roll. We don’t eat deep fried food and the fried rice was so greasy I had to use a paper towel to sop up the grease. we threw away the egg roll (plus they hadn’t given any duck sauce for it.) Yes I called to complain, first they argue with me, then said they only charged for combo (it’s same price as #38) then it was well come back they’ll give me free white rice, when I said I wanted 3^rd egg foo patty they said no would charge me that the fried rice and egg roll was more. I won’t be coming back.

The food is pretty alright, so that’s not why I’m giving 1 star. The woman at the front desk is awful. I have been there three times over the course of several years and she never gets any nicer. Last time I went (and it will really be my last time), she sat on her cell phone, not the business phone, and talked while occasionally looking at me and rolling her eyes. Finally when she was done, she grabbed my order and proceeded to hock up phlegm and spit into the trash can next to the register before ringing me up. There was no «thank you» or anything of the sorts. Needless to say, it was gross and she is totally unpleasant. You can’t work in the service industry with a poor attitude. Your customers are what keep your business running.

She tried to charge me 40 dollars for two combo meals. Then reduced it to 29 without even checking to register. Then reduced it to $ 19. The meals were seven something each so she was close but after that I will never get the Chinese runaround again. Wonder if they pay taxes, I do.

The food was above average [ had the broccoli shrimp] but the lady who was the waitress-​hostess had a major case of the grumps maybe she was just under the weather but regardless just made us feel like we were hassling her

I wasn’t expecting excellence but was pleasantly surprised.
We started with crab rangoon. The wrappers were thin Hong Kong style wrappers. Very crisp
My chicken and cashew was overflowing with fresh veggies and flavor. The sauce was perfection.
My wife had the shrimp with garlic sauce. Again the sauce was awesome and the shrimp were huge and tasty.
Four star rating in spite of a cold dining room and so so service.