C.J. was on site within 2 hours on a Sunday to diagnose /repair AC unit. He was very knowledgable and explained in detail everything he was doing. Fast, professional service. Highly recommend.
Karen C.
Évaluation du lieu : 5 Columbus, OH
C.J. came to our rescue during a 90+ heat wave. On a Saturday. With no additional charge for weekend service. He clearly explained what had happened, our short-term options and future replacement expectations. He’s not your typical HVAC guy. We call him«The Professor»!
C J.
Évaluation du lieu : 5 Columbus, OH
When my AC stopped cooling, I called Atlas Butler. After two visits and two diagnostic charges on back-to-back days, they told me I had to replace the outdoor unit and possibly the furnace for between $ 4k and $ 9k. I was stunned as they were only 6 years old. I got a second opinion from Aire Serv and was very encouraged by how nice and professional they were. They were also very quick in getting my appointment scheduled. After 45 minutes diagnosing the issue, they had the part that was needed on hand and installed it in 15 minutes for around $ 150. My AC has worked perfectly ever since. Aire Serv will be first on my list for any future problems. They are outstanding!!! Atlas Butler is not to be trusted. As you can tell from this review, they gouged me with two diagnostic fees and never identified the problem and then tried to sell me a whole new exterior unit for thousands of dollars. A second opinion with real HVAC experts at Aire Serv was very much worth it! Great folks there.